ABOUT US
UOL is a global leader in road trip travel, operating one of the largest campervan fleets in the world. Support & Cleaning are essential to ensuring every van is spotless, safe, and ready for the next customer, directly influencing customer satisfaction and operational efficiency.
THE ROLE
The Support & Cleaning Agent focuses exclusively on maintaining the cleanliness, hygiene, and presentation of the rental fleet. This is a hands-on, physical, detail-oriented operational role responsible for:
- Cleaning vehicle interiors and exteriors
- Preparing vans with kits and essentials
- Inspecting vehicles post-return
- Managing cleaning supplies and consumables
- Supporting depot organisation and logistics
WHAT WILL YOU WORK ON?
- Fleet Cleaning: clean and maintain vehicle interiors and exteriors to meet hygiene and appearance standards, ensuring consistent high-quality results.
- Vehicle Preparation: prepare campervans with required kits, bedding, and optional extras, ensuring readiness for bookings and check-in/check-out processes.
- Post-Return Inspection & Reporting: inspect vehicles upon return for cleanliness, missing items, or damage, and report issues for follow-up.
- Stock & Consumables Management: manage stock and consumables, including receiving, storing, and organizing supplies while reporting shortages or damages.
- Logistics & Depot Organisation: assist with depot logistics, keeping cleaning areas organized, moving vehicles, and supporting operational needs during peak times.
WHO ARE WE LOOKING FOR?
- Must have: Experience in cleaning Nice to have: hospitality, warehouse, housekeeping, or operations preferred.
- Must have: Strong attention to detail and commitment to hygiene standards.
- Must have: Physically fit and able to perform manual tasks (cleaning, lifting, moving equipment).
- Must have: Reliable, punctual, and able to work in high-paced environments.
- Must have: Driving License (Category B).
- Must have: English and Nice to have: local language proficiency (if applicable)
PHYSICAL AND OPERATIONAL REQUIREMENTS
- Must have: Able to perform physically active cleaning tasks for most of the shift, including standing, walking, bending, kneeling, stretching, and repetitive motion.
- Must have: Comfortable working inside vehicles (tight spaces, elevated surfaces), and outdoors around the fleet.
- Must have: Able to lift, move, or carry cleaning equipment, vacuum devices, water hoses, chemical products, or kits (up to 15 kg).
- Must have: Comfortable using cleaning products and chemicals safely, including disinfectants, detergents, stain removers, glass cleaners, and surface treatments (training provided).
- Must have: Must follow the safety company guidelines when handling chemical products
- Must have: Comfortable working in varying temperatures and weather conditions when washing or preparing vehicles outdoors.
- Must have: Able to maintain cleaning quality and speed during high-volume operations and peak season.
- Must have: Flexible to work weekends, holidays, and peak seasonal schedules.
- Must have: Capable of adapting to last-minute operational needs (e.g., urgent turnarounds or additional cleaning tasks).
THE UOL COMMITMENT!
Competitive compensation and travel benefits.
Clear progression to RoadTrip Agent or other operational roles.
Training in cleaning standards, detail verification, minor repairs, and operational excellence.
A multicultural, dynamic workplace with a strong team spirit.
Are you Ready to Go UOL ?
Sueldo: 21,00€-25,00€ la hora
Ubicación del trabajo: Empleo presencial
