20 publicaciones de empleo destacadas de customer service team lead en san fernando de henares, md (¡Están contratando!)

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InPost Iberia —San Fernando de Henares, Madrid provincia
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SAS —Madrid, Madrid provincia
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JBT Marel —San Fernando de Henares, Madrid provincia
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Head of Sales Banktech - Iberia
Tieto —Madrid, Madrid provincia
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Maersk —Pozuelo de Alarcón, Madrid provincia
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Director of Operations(Chinese speaking)

Yunexpress Spain
Madrid, Madrid provincia

Solicitud rápida

Detalles del empleo

Jornada completa
Desde 65.000 € al año
Hace 8 días

Cualificaciones

Español
Gestión en la cadena de suministro
Logística
Inglés
Chino

Descripción completa del empleo

About Us

YunExpress is an international logistics company specializing in cross-border e-commerce logistics. We provide integrated logistics solutions including customs clearance, warehousing, parcel handling, transportation coordination and local operational support for e-commerce platforms, sellers and business partners.

As our business in Spain continues to develop, we are looking for an Operations Director / General Manager to lead our local Spanish operation. This is a hands-on leadership role for someone who is able to understand operational details, coordinate local teams and external resources, and work closely with our Europe regional management and China headquarters.

Key Responsibilities

Overseeing the daily operations of YunExpress in Spain, including warehouse coordination, customs clearance follow-up, local team management and operational issue resolution.
Working closely with warehouse, customs, external partners and internal support teams to ensure smooth and stable operations.
Monitoring key operational indicators such as cost, productivity, service quality, manpower efficiency and process compliance.
Identifying operational bottlenecks and driving practical solutions in a timely manner.
Coordinating local resources, temporary staffing agencies, outsourced partners and external service providers when needed.
Acting as a key bridge between the Spain local team, Europe regional management and China-based headquarters.
Supporting customer communication and business development when required, especially in relation to cross-border e-commerce logistics clients.
Driving continuous improvement in processes, cost control, team efficiency and service performance.

Requirements

Solid working experience in Spain, with good understanding of the local business environment.
Previous experience in logistics, supply chain, cross-border e-commerce, warehousing, customs clearance, parcel delivery or transportation operations is highly preferred.
Experience managing operational teams, external partners or outsourced resources.
Strong hands-on problem-solving mindset, with willingness to go into operational details and follow issues through until resolution.
Good business sense and cost awareness, with the ability to track KPIs and improve operational performance.
Fluent Chinese is required for daily communication with China headquarters and internal support teams.
Professional working proficiency in Spanish is required; English is a plus.
Strong ownership, resilience and result orientation.

Location: Av Central 34, 28042 Madrid, Spain, Prologis Park, Nave B/C

This role is ideal for someone who is not only a manager, but also a hands-on operator who can actively coordinate people, processes and resources to solve problems and support the long-term development of YunExpress in Spain.

If you are familiar with the Spanish market and have experience in logistics, supply chain or cross-border e-commerce operations, we would be happy to hear from you.

Job Type: Full-time

Pay: From 65,000.00€ per year

Ability to commute/relocate:

28042 Madrid, Madrid provincia: Reliably commute or planning to relocate before starting work (Required)

Experience:

supply chain management: 5 years (Preferred)

Language:

Chinese (Required)

Work Location: In person

Solicitud rápida

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Quiero recibir la alerta de empleo más reciente de customer service team lead en san fernando de henares, md

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