20 publicaciones de empleo destacadas de transaction services en san fernando de henares, md (¡Están contratando!)

Transaction Review Analyst
Ria Money Transfer (Dandelion) —Alcobendas, Madrid provincia
- Trabajo híbrido
- Servicio al cliente
- Inglés
- Microsoft Office
- Seguro dental
- Seguro oftalmológico
Solicitud rápida
Investment Banking Senior Analyst
Citi —Madrid, Madrid provincia
- De 90.000 € a 115.000 € al año
- Jornada completa
- Español
Regional Delivery Manager, VGo Transportation
Vinted —Madrid, Madrid provincia
- De 45 € a 55 € por hora
- Trabajo híbrido
- Español
- Inglés
- Oficina
10d
Deals | Senior Associate Transaction Services - Real Estate
PwC —Madrid, Madrid provincia
- Jornada completa
- Español
- Microsoft Excel
- Inglés
Sales Engineer - Power Generation Solutions
Caterpillar —Tres Cantos, Madrid provincia
- Desde 73.020 € al año
- Jornada completa
- Inglés
- Grado
- Negociación
PC Fund Administration Junior Analyst
BNP Paribas —Madrid, Madrid provincia
- Jornada completa
- Trabajo híbrido
- Español
- Inglés
- Administración y dirección de empresas
Financial Crime Compliance Manager (Quality Control)
Revolut —Madrid, Madrid provincia
- Jornada completa
- Teletrabajo
- Inglés
- Oficina
Client Service Account Manager - Trade & Working Capital - Associate
JPMorganChase —Madrid, Madrid provincia
- Jornada completa
- Español
- Ventas
- Inglés
Credit Portfolio Advisory - CPA - Intern
Alantra —Madrid, Madrid provincia
- Jornada completa
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Reconciliation Analyst
BVNK —Madrid, Madrid provincia
- De 30.000 € a 50.000 € al año
- Teletrabajo
- Oficina
- Servicios financieros
Solicitud rápida
12d
Treasury Intern
Swissport International AG —Madrid, Madrid provincia
- Jornada completa
- Microsoft Excel
- Inglés
Business Development & Partnerships Analyst
SCH Banco Santander, S.A. —Madrid, Madrid provincia
- Jornada completa
- Microsoft Powerpoint
- Microsoft Excel
- Inglés
- Abono gimnasio
- Seguro de vida
Assistant Vice President, Corporate Ratings (Legal Counsel / Finance Lawyer)
Morningstar —Madrid, Madrid provincia
- De 63.400,00 € a 92.133,33 € al año
- Jornada completa
- Trabajo híbrido
- Inglés
Assistant Finance Operations
Ria Money Transfer (Dandelion) —Alcobendas, Madrid provincia
- Jornada completa
- Microsoft Excel
- Inglés
- Microsoft Office
Solicitud rápida
Account Officer Depositary Control
BNP Paribas —Madrid, Madrid provincia
- Jornada completa
- Trabajo híbrido
- Español
- Sin necesidad de experiencia
- Inglés
13d
Marketing Project Manager (100% remote)
Tether Operations Limited —Madrid, Madrid provincia
- Jornada completa
- Teletrabajo
- Español
- Inglés
- Project management
Financial Shared Services Associate
Plug Power Inc. —Madrid, Madrid provincia
- Jornada completa
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Solicitud rápida
Financial Analyst - Financial Restructuring, Madrid
Houlihan Lokey —Madrid, Madrid provincia
- Jornada completa
- Español
- Inglés
- Oficina
Customer Service Representative
Cencora —Madrid, Madrid provincia
- Jornada completa
- Ventas
- Servicio al cliente
- Microsoft Office
5d
Junior HR Operations Specialist
McCann Worldgroup Deutschland GmbH —Madrid, Madrid provincia
- Jornada completa
- Trabajo híbrido
- Inglés
- Oficina
- Microsoft Office

Quiero recibir la alerta de empleo más reciente de transaction services en san fernando de henares, md

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Transaction Review Analyst

Ria Money Transfer (Dandelion) -
Alcobendas, Madrid provincia

Solicitud rápida

Detalles del empleo

Beneficios

Seguro dental
Seguro oftalmológico

Cualificaciones

Francés
Servicio al cliente
Centro de llamadas
Inglés
Microsoft Office
Gestión de compliance
Grado
Habilidades de comunicación

Descripción completa del empleo

Description

Ria Money Transfer, a business segment of Euronet Worldwide, Inc. (NASDAQ: EEFT), delivers innovative financial services including fast, secure, and affordable global money transfers to millions of customers along with currency exchange, mobile top-up, bill payment and check cashing services, offering a reliable omnichannel experience. With over 600,000 locations in nearly 200 countries and territories, our purpose remains to open ways for a better everyday life.

We believe we can create a world in which people are empowered to build the life they dream of, no matter who they are or where they are. One customer, one family, one community at a time.

ABOUT THIS ROLE
We are actively looking for a dynamic and customer-focused individual who can join our team as a
Customer Care Representative in the Transaction Review Department. As the first line of compliance,
you will play a key role as the resolution point for customers and agents’ inquiries. In this essential
position, you will serve as a trusted advisor, providing exceptional service and support to address
their inquiries, resolve issues, and ensure their overall satisfaction.
Your primary responsibility will be to interact with customers and agents in a professional and
courteous manner, effectively from a compliance perspective. You will listen attentively to their
concerns, demonstrating empathy and understanding, while proactively offering solutions to meet
their needs.
As a Customer Care Representative inside Transaction Review Group, you will, not only, utilize your
strong communication skills, but also your compliance knowledge to resolve the incoming inquiries
from our customers and agents. Your ability to navigate customer inquiries with ease and efficiency
will be crucial in delivering seamless and satisfying customer experience and at the same time
complying with regulatory and internal rules.
Overall, this role is a hybrid between Transaction Review Analyst and Customer care representative to
resolve during the call the issues related to Compliance such as performing interviews to detect and
prevent any risk related to Money Laundering, Terrorism Financing and fraud.

ROLES & RESPONSIBILITIES

Resolves inquiries related to compliance via Phone, system email and internal system
(FxClient).
- Perform interviews (create fraud questionnaire and fraud ID)
- Release or cancel transactions
- Unblock Customers
- Modify customer information
- Guide agent and customer about compliance rules
- Resolve product or service problems by clarifying the customer's complaint; determining the
cause; selecting and explaining the best solution to solve the problem; expediting correction
or adjustment; following up to ensure resolution and escalating the issue if necessary.
- Recommend changes that may be needed to management by collecting customer
information and analyzing customer needs.
- Contributes to the TRG team by assisting in accomplishing department goals.
- Keeping up to date with all the new changes and information which may be relevant to your
position, you need to be knowledgeable.
- Follows all internal procedures and policies
- Completes assigned tasks and shift responsibilities daily
- Maintains customer satisfaction at high levels.
- Ensure the quality of call standards are met for the department

POSITION REQUIREMENTS

College level, preferably Bachelor's degree in any course.
- Good knowledge of MS Office and Internet Explorer.
- At least 1 year´s work experience in call center and/or compliance positions.
- Advanced level of English & French
- Strong customer service orientation.
- Excellent communications skills (both oral and written).
- Team worker.
- Attention to detail.
- Flexibility regarding work schedule.
- Any other language is a plus.

PERKS & BENEFITS

Medical, Dental & Vision Insurance
Employee Stock Purchase Plan
Paid Vacation / Sick Leave
Hybrid Work Schedule
Tuition Assistance
Corporate gatherings, team bonding events, and much more

Solicitud rápida

Refina tu búsqueda

transaction services empleos en san fernando de henares, md

Transaction Review Analyst

Investment Banking Senior Analyst

Regional Delivery Manager, VGo Transportation

Deals | Senior Associate Transaction Services - Real Estate

Sales Engineer - Power Generation Solutions

PC Fund Administration Junior Analyst

Financial Crime Compliance Manager (Quality Control)

Client Service Account Manager - Trade & Working Capital - Associate

Credit Portfolio Advisory - CPA - Intern

Reconciliation Analyst

Treasury Intern

Business Development & Partnerships Analyst

Assistant Vice President, Corporate Ratings (Legal Counsel / Finance Lawyer)

Assistant Finance Operations

Account Officer Depositary Control

Marketing Project Manager (100% remote)

Financial Shared Services Associate

Financial Analyst - Financial Restructuring, Madrid

Customer Service Representative

Junior HR Operations Specialist

Quiero recibir la alerta de empleo más reciente de transaction services en san fernando de henares, md

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