Salary: £26,403 to £28,142
Working Arrangements: Full Time
Hours of Work: 37 hours per week
Status of Employment: Permanent
At Berneslai Homes, we strive to be an ambitious, forward-thinking social housing provider and employer. Working for us offers you a chance to play a real part in improving homes and communities throughout Barnsley.
Managing around 18,000 homes on behalf of Barnsley Council, our ‘3 Cs’ values are at the heart of all we do here – we promise to always put the Customer first, have a Can do attitude to make change happen, and stay Curious to make sure we get things right.
We’re proud to announce that we are the first local authority to achieve the highest C1 grading from the Regulator of Social Housing following our recent inspection. This outcome means that we meet consumer standards as a landlord, identify when issues occur, and implement plans to prevent recurrence—demonstrating our commitment to providing high-quality homes and prioritising tenant safety, needs, and well-being.
The Lettings Coordinator role:
We have an exciting opportunity to join our Customer and Estate Services Team as a Lettings Coordinator.
Within this role, you will minimise void rent loss by affectively co-ordinating activities around the termination, advertising, allocating and sign up process whilst enabling tenancy sustainment by completing pre-tenancy checks prior to offers of properties being made.
You will also be responsible for making decisions on property allocations in line with appropriate policies and procedures.
Key duties and responsibilities of our Lettings Coordinator:
- Co-ordinate activities around the termination, advertisement, allocation of Berneslai Homes properties.
- Ensure that terminations of properties are logged swiftly and accurately, where necessary contacting the outgoing tenant to obtain additional information.
- Compile all information required to enable the accurate, thorough and timely advertisement of Berneslai Homes properties.
- Produce shortlists of applicants from the Housing Management System at the conclusion of property advert cycle.
- Select appropriate applicant from shortlists in line with published policy and procedures, where necessary bypassing applicants assessed as unsuitable.
- Complete pre tenancy checks on suitable applicants before formal offer of accommodation is made, where necessary referring to other internal or external departments to enable decision on suitability of offer.
Please refer to the full Job Description and Employee Specification upon completing your application.
What we’re looking for in our Lettings Coordinator:
- 4 GCSE’s (Grade A-C) or equivalent qualification and relevant experience.
- Experience of working with software applications including Microsoft Office and bespoke databases /software.
- Experience of working within a customer focused service. Experience of working effectively on own initiative with minimum supervision and to work in a team situation.
- Ability to travel as necessary to meet the needs of the post.
- Ability to understand the needs of customers to ensure excellent customer service, always maintaining confidentiality and discretion.
What you might be asking is, why work for us?
We are proud to put our people first! By joining Berneslai Homes, you will have access to a wide range of employee benefits including:
- Agile Working Package
- Excellent Pension Scheme
- Discounted Gym Membership
- Health & Wellbeing Checks
- Fantastic Training and Development Opportunities
Key Dates:
Shortlisting is due to take place week commencing 3 August 2026 and interview dates are due to take place on 10 August 2026.
Please note these dates are subject to change.
Further Information
For an informal discussion about this role, please contact Dan Sokell, Lettings Team Leader by emailing [email protected]
We conduct spot checks for AI use in applications to ensure a fair and transparent recruitment process. If AI use is suspected, we may contact you to discuss it, which may result in your application being withdrawn.
- This post requires a Basic Criminal Record Check.
- CVs will not be accepted.Berneslai Homes values diversity in its workforce and encourages applications from all sectors of the community.
