20 publicaciones de empleo destacadas de product support en zaragoza zaragoza provincia (¡Están contratando!)

Customer Service Specialist (63)
Dana Incorporated —Zaragoza, Zaragoza provincia
- 35.540 € al año
- Microsoft Word
- Español
- Microsoft Excel
Data Center Security Manager, DC Security team
Amazon Data Services Spain, S.L. —Zaragoza, Zaragoza provincia
- Jornada completa
- Teletrabajo
- Microsoft Powerpoint
- Microsoft Word
- Español
Data Center Security Specialist, DC Security team
Amazon Data Services Spain, S.L. —Zaragoza, Zaragoza provincia
- Jornada completa
- Español
- Inglés
- Microsoft Office
SENIOR AREA SALES MANAGER TEXTIL&FABRICS DIVISION
Talent Services —Zaragoza, Zaragoza provincia
- Jornada completa
- Español
- Ventas
- Marketing
Solicitud rápida
Digital Marketing & Communication Specialist
BTEXT-2T GROUP, S.L. —Plataforma Logistica Plaza, Zaragoza provincia
- Jornada completa
- Inglés
- Máster
- SQL
Solicitud rápida
Field Service Technician
Asea Brown Boveri S.A. —Zaragoza, Zaragoza provincia
- Disponibilidad fin de semana
- Español
- Inglés
- Microsoft Office
- Teletrabajo opcional
Solicitud rápida
9d
Solutions Dsgn & Impl Spec (Flexible location in Europe)
UPS —San Juan de Mozarrifar, Zaragoza provincia
- Jornada completa
- Teletrabajo
- Inglés
- Microsoft Office
- Habilidades de análisis
5d
Health and Safety Engineer, Data Center Health and Safety
Amazon Data Services Spain, S.L. —Zaragoza, Zaragoza provincia
- Jornada completa
- Español
- Inglés
- Máster
DCEO Chief Engineer, Data Center Engineering Operations
Amazon Data Services Spain, S.L. —Zaragoza, Zaragoza provincia
- Jornada completa
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Senior QA Technician and QP Deputy
Recordati —Zaragoza, Zaragoza provincia
- Jornada completa
- Trabajo híbrido
- Español
- Inglés
- Grado
Quality Assurance Officer Operations
Novartis —Zaragoza, Zaragoza provincia
- De 30.200 € a 56.000 € al año
- Jornada completa
- Inglés
- Habilidades organizativas
Sales Representative, Automation & Air Treatment, Iberia and France
The Lincoln Electric Company —El Burgo de Ebro, Zaragoza provincia
- Español
- Salesforce
- Inglés
Production Manager
FrieslandCampina —La Muela, Zaragoza provincia
- Español
- Inglés
- Grado
- Abono gimnasio
Mobile Software Engineer - iOS
Adidas —Zaragoza, Zaragoza provincia
- Jornada completa
- Informática
- Inglés
- Oficina
- Teletrabajo opcional
8d
Data Center Operations Technician, ZAZ - DCO
Amazon Data Services Spain, S.L.U. —Zaragoza, Zaragoza provincia
- Disponibilidad fin de semana
- Informática
- AWS
- Grado
7d
Delegado/a de ventas SNC - Aragón y zona limítrofe
Teva —Zaragoza, Zaragoza provincia
- Español
- Ventas
- Inglés
Quality Assurance Technician
Recordati —Zaragoza, Zaragoza provincia
- Jornada completa
- Trabajo híbrido
- Español
- Inglés
- Grado
EHS Specialist
GE Vernova —Zaragoza, Zaragoza provincia
- Jornada completa
- Español
- Inglés
- Microsoft Office
Operations Leader, AWS Infrastructure
Amazon Data Services Spain, S.L. —Zaragoza, Zaragoza provincia
- Jornada completa
- Sin necesidad de experiencia
- AWS
- Grado
Platform Engineer
Adidas —Zaragoza, Zaragoza provincia
- Jornada completa
- Informática
- DevOps
- Inglés
- Teletrabajo opcional

Quiero recibir la alerta de empleo más reciente de product support en zaragoza zaragoza provincia

Al iniciar sesión en tu cuenta, aceptas las Condiciones del servicio de SimplyHired, nuestra Política sobre cookies y nuestra Política de privacidad.

Explorar empleos en más ubicaciones

product support jobs near zaragoza zaragoza provincia

Empleos de Center Manager en Zaragoza, Zaragoza Provincia

Empleos de Digital Marketer en Eindhoven

Empleos de Customer Support Specialist en Barcelona Provincia

Empleos de Customer Service Team Lead en Barcelona, Barcelona Provincia

Empleos de Customer Service Representative en Barcelona, Barcelona Provincia

Empleos de Customer Service Representative en Toledo Provincia

Empleos de Customer Service Representative en Madrid, Madrid Provincia

Empleos de Customer Service Representative en La Moraleja, Madrid Provincia

Empleos de It Security Specialist en Sevilla, Sevilla Provincia

Empleos de Soporte Tecnico It en Barcelona Provincia

Empleos de It Security Specialist en Barcelona, Barcelona Provincia

Empleos de Product Specialist Medical en Barcelona, Barcelona Provincia

Empleos de Social Media Specialist en Barcelona, Barcelona Provincia

Empleos de Procurement Specialist en Viladecans, Barcelona Provincia

Empleos de Environmental Specialist en Madrid, Madrid Provincia

Empleos de Automation Specialist en Barcelona, Barcelona Provincia

Empleos de Junior Data Engineer en Barcelona, Barcelona Provincia

Empleos de Sin Documentos, Call Center en Sevilla, Sevilla Provincia

Empleos de Data Science Intern en Madrid, Madrid Provincia

Empleos de Data Engineer en Barcelona, Barcelona Provincia

Customer Service Specialist (63)

Dana Incorporated -
Zaragoza, Zaragoza provincia

Solicitar ahora

Detalles del empleo

35.540 € al año

Cualificaciones

Microsoft Word
Francés
Español
Microsoft Excel
EDI
Servicio al cliente
SAP
Gestión en la cadena de suministro
Sistemas ERP
Inglés
Microsoft Office
Máster
Gestión de conflictos
Captura de datos
Manufactura
SAP ERP
Italiano

Descripción completa del empleo

Zaragoza, Z, ES, 50080

#job-location.job-location-inline { display: inline; }
Requisition: 65271

Dana is a global leader in the supply of highly engineered driveline, sealing, and thermal-management technologies that improve the efficiency and performance of vehicles with both conventional and alternative-energy powertrains. Serving two primary markets – passenger vehicle and commercial truck – Dana provides the world's original-equipment manufacturers and the aftermarket with local product and service support through a network of nearly 100 engineering, manufacturing, and distribution facilities.

PURPOSE

The EU Customer Support Staff role is responsible for exceeding customer expectations by promptly responding to incoming inquiries, proactively analyzing customer needs, and performing investigations to determine root causes and drive process improvements.

PRIMARY DUTIES AND RESPONSIBILITIES

Answers incoming customer calls/chat/emails.
Enters orders into ERP system.
Drives the use of Dana order management platforms by recommending the most appropriate solution for order placement and product availability checks.
Reviews and resolves blocked orders.
Responds to price, availability, and inquiries.
Handles delivery-related improvements and expedite requests.
Coordinates open orders and back-order follow-up by maintaining backlog accuracy through regular review and clean-up of obsolete or non-relevant orders.
Ensures delivery dates are realistic based on customer requirements and potential logistical or financial constraints.
Manages past-due customer communication.
Handles EDI/Teccom processes.
Provides EDI/Teccom/Weco support and resolves reject errors.
Resolves ASN issues.
Coordinates shortage, overage, damage claims and returns.
Works with sales, accounting, and product management to resolve debits, credits, and warranty-related issues.
Schedules and executes shipments in cooperation with logistics, customers, and forwarders.
Handles invoicing and shipping documents.
Handles shipment tracking.
Handles document requests and export documentation.
Maintains master data.
Executes dunning activities for accounts receivable.
Participates in occasional projects as needed and supports ASMs with price lists and statistics.
Drives process improvement by working in cross-functional teams.
Escalates unresolved issues to the appropriate level and identifies opportunities for improvement.
Assists with daily case volume as needed.
Performs all other duties as assigned or as needed.

EDUCATION AND QUALIFICATIONS

Relevant education in Business Administration, International Trade or similar
3+ years of customer service experience in a manufacturing/distribution environment in lieu of relevant education

Fluent in (speaking and writing):
Mandatory: English
Mandatory: French
Mandatory: Spanish
Preferable: Italian

SKILLS AND COMPETENCIES

Demonstrated collaboration and problem-solving ability.
Ability to work effectively both independently and as part of a team.
Adaptability and cultural awareness.
Good interpersonal skills
Ability to absorb new information in a fast-paced environment.
Basic understanding of the supply chain in a manufacturing/distribution environment
Effective oral and written communication skills.
Organized and able to shift priorities based on business needs.
Fast & accurate data entry skills.
Good telephone and conflict resolution skills.
Ability to multi-task.
Continuous improvement mindset

TECHNICAL SKILLS

Advanced proficiency in Microsoft Office applications (Word, Excel)
Experience with SAP or similar ERP systems is a plus

Gross annual salary: 35.540€

We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class.

.buttontextc01df3b192b95c35 a{ border: 1px solid transparent; } .buttontextc01df3b192b95c35 a: focus{ border: 1px dashed #0085ca !important; outline: none !important; }
.videocomponent0f40c01cadf35705 a{ border: 1px solid transparent; } .videocomponent0f40c01cadf35705 a: focus{ border: 1px dashed #0085ca !important; outline: none !important; }
.buttontext2a0fcb5fb8a9c20c a{ border: 1px solid transparent; } .buttontext2a0fcb5fb8a9c20c a: focus{ border: 1px dashed #0085ca !important; outline: none !important; }

Join our team of 28,000 problem solvers who are fostering a culture of innovation by leveraging the diverse perspectives of our global team. We believe in facing challenges head-on by finding opportunity and uncovering possibility, where roadblocks and barriers become targets instead of obstacles. We are One Dana with limitless opportunity.

.buttontext5a2c248be6fa86bd a{ border: 1px solid transparent; } .buttontext5a2c248be6fa86bd a: focus{ border: 1px dashed #0085ca !important; outline: none !important; }
Our Values
Value Others
Inspire Innovation
Grow Responsibly
Win Together
.buttontextd0aebd31f0f4b4b1 a{ border: 1px solid transparent; } .buttontextd0aebd31f0f4b4b1 a: focus{ border: 1px dashed #0085ca !important; outline: none !important; }

Solicitar ahora

Refina tu búsqueda

product support empleos en zaragoza zaragoza provincia

Customer Service Specialist (63)

Data Center Security Manager, DC Security team

Data Center Security Specialist, DC Security team

SENIOR AREA SALES MANAGER TEXTIL&FABRICS DIVISION

Digital Marketing & Communication Specialist

Field Service Technician

Solutions Dsgn & Impl Spec (Flexible location in Europe)

Health and Safety Engineer, Data Center Health and Safety

DCEO Chief Engineer, Data Center Engineering Operations

Senior QA Technician and QP Deputy

Quality Assurance Officer Operations

Sales Representative, Automation & Air Treatment, Iberia and France

Production Manager

Mobile Software Engineer - iOS

Data Center Operations Technician, ZAZ - DCO

Delegado/a de ventas SNC - Aragón y zona limítrofe

Quality Assurance Technician

EHS Specialist

Operations Leader, AWS Infrastructure

Platform Engineer

Quiero recibir la alerta de empleo más reciente de product support en zaragoza zaragoza provincia

Related Searches

Explorar empleos en más ubicaciones

Herramientas para candidatos

Herramientas para empresas

Buscar

Mantener la conexión