2 publicaciones de empleo destacadas en oniverse (¡Están contratando!)

Associate Store Leader (Subdirector/a de tienda), Madrid
On AG —Madrid, Madrid provincia
- Español
- Inglés
- Liderazgo
Store Advisor, Madrid
On AG —Madrid, Madrid provincia
- Media jornada
- Servicio al cliente
- Habilidades organizativas
- Habilidades de comunicación

More jobs to discover

Find similar jobs that you might be interested in.

Preparador/a para Mercadona Online - Madrid
Mercadona —Madrid, Madrid provincia
Turnos rotativos de mañana y tarde o turno fijo de noche. Turnos rotativos de mañana y tarde o turno fijo de noche.
Dependiente/a 24hs - AEROPUERTO MADRID BARAJAS - Contrato temporal
ALE-HOP —Madrid, Madrid provincia
En ALE-HOP llevamos más de 30 años repartiendo alegría y diversión en más de 300 tiendas por 4 países. Producto: te encargarás de reponer y organizar los…
De 1.000 € a 1.200 € a la semana
7d

Quiero recibir la alerta de empleo más reciente de oniverse

Al iniciar sesión en tu cuenta, aceptas las Condiciones del servicio de SimplyHired, nuestra Política sobre cookies y nuestra Política de privacidad.

Associate Store Leader (Subdirector/a de tienda), Madrid

On AG -
Madrid, Madrid provincia

Solicitar ahora

Detalles del empleo

Cualificaciones

Español
Inglés
Cloud
Relaciones Laborales
Coaching empresarial
Liderazgo

Descripción completa del empleo

Location:Madrid

Retail (store team)

In short

As the Associate Store Leader, you will drive operational excellence and team engagement within our retail environment to ensure every fan experiences the brand’s premium identity. You will translate On’s detail-oriented approach and customer-centric approach into daily practice, autonomously while championing your team’s successes.

Reporting to the Store Leader, you will support the retail function by optimizing store workflows and fostering a culture of high performance and service with authenticity. Your contribution ensures that our premium service standards are not only met but elevated through systemic thinking and operational ownership.

Your Mission

Own floor management and daily store operations with little to no guidance, ensuring a premium environment that reflects On’s premium standards
Lead and coach the team on the Cloud CX philosophy, setting the benchmark for customer-centricity and service excellence in every interaction
Manage stock levels according to business forecasts and proactively communicate merchandising topics across functional teams
Analyze daily KPI’s and goals to identify root causes of challenges and implement actionable behavior to enable positive change in store performance
Identify skill gaps across the Lead Store Advisor team and facilitate training sessions on business-related topics as a champion for professional development
Drive the store’s vision and purpose by engaging the team and fostering a culture of trust and shared accountability

Your story

You bring 5+ years of experience in retail leadership or high-touch service environments, specifically within premium or performance-driven brands
You demonstrate advanced problem-solving skills, with the ability to ask the right questions and think systemically to solve operational hurdles
You are an expert facilitator with experience delivering technical or operational training and coaching to diverse team members
You have a high level of emotional intelligence, consistently reflecting on performance and pursuing new knowledge to stretch your professional limits
You communicate with authenticity and clarity, building strong relational intelligence to influence and partner with cross-functional stakeholders
You are fluent in Spanish and English.

About the Team

Our Retail team is the heartbeat of On, bringing our brand and products to life for our fans across the globe. We believe in creating immersive, design-led spaces that go beyond traditional shopping to offer unforgettable experiences. As a team, we value authenticity, collaboration, and a relentless drive for excellence. We move fast, stay agile, and always put our fans at the center of everything we do, ensuring that every interaction delivers a moment of WOW.

Jade

Store Leader, On Store Zürich

Everyone's very proud to work here. Everyone wants to grow in the company and we always treat each other the way we want to treat our customers. We do everything we can to make sure that we spread that passion. When a customer comes in, we're working to build that relationship right away.

What we offer

On is a place that is centered around growth and progress. We offer an environment designed to give people the tools to develop holistically – to stay active, to learn, explore and innovate. Our distinctive approach combines a supportive, team-oriented atmosphere, with access to personal self-care for both physical and mental well-being, so each person is led by purpose.

For this role, the minimum salary is €41000/year. Individual compensation packages may vary according to the candidate’s performance against pre-determined, role-specific competencies and qualifications.

On is an Equal Opportunity Employer. We are committed to creating a work environment that is fair and inclusive, where all decisions related to recruitment, advancement, and retention are free of discrimination.

Build the better you

What to expect

We want to set everyone up for success, so here’s the lowdown on how we hire. Our process is a two-way street – bringing you into our culture, while helping us learn how you think.

Our full process can last about eight weeks from application to offer, because we care about getting it right. These steps explain how we usually do things.

Before you get started, feel free to consider if you want to work with us. Strange question? Well, we give people a lot of space to navigate their day-to-day and that style isn't for everyone. We want you to be passionate about what you do and be sure this is the right fit. Because when skills and passion combine – it creates that 'Wow' moment.

Step One

It starts with you...

You'll start by submitting your application to a specific role. We try to keep this step as simple as possible. We do get a lot of applications, but we review them all. If you're a good fit to the role, a recruiter will follow up with you directly. If you didn't receive a reply, or were unsuccessful this time around, we encourage you to look for other possible matches at On.

Step Two

Interview with a recruiter

What ignites your spirit? This is where we’ll start getting to know all about you and what makes you tick – and it’s your first chance to get a feel for our culture. Chatting with a member of our talent team, you’ll learn more about On and how we work. We’ll learn about what motivates you and what you could bring to the team.

Step Three

Interview with a hiring manager

Ready to dig into the details? This second interview will be held with your future manager and will focus on the specifics of the job. Together you’ll delve into your unique skills and experiences and how they could be relevant at On. It's also a time to assess how you might feel working side-by-side. Bring any questions you have about the job, the team or anything else you might like to know – this is an open forum.

Step Four

The Case Study

What's your style? This task will help us understand how you think, face a challenge and give insight into your novel ideas. Designed to give everyone their best shot, your case study is based on something you might typically experience on the job. This is your chance to show us what you’ve got. So express yourself. Be you.

Step Five

The Experience Day

Your first taste of the Oniverse. This is a time to meet some of the people you'll be working closest with. In person or virtually, you'll get a feel for the day-to-day at On and the people who make it happen. You'll chat with a few potential teammates - the conversations will be as equally driven by the role and your experience as by our values. We believe how you do things is just as important as what you do.

Step Six

The Result

Are we a good fit? We’ll get together internally to share our feedback and decide if we’re a match. We know that job searching is a big time investment, so it’s not a decision we take lightly. It’s also time for you to reflect on the experience – are we the right place for you? No matter the outcome, we’ll give you meaningful feedback.

Solicitar ahora

Refina tu búsqueda

oniverse empleos

Associate Store Leader (Subdirector/a de tienda), Madrid

Store Advisor, Madrid

More jobs to discover

Quiero recibir la alerta de empleo más reciente de oniverse

Retail (store team)

In short

Your Mission

Your story

About the Team

Jade

What we offer

What to expect

Step One

It starts with you...

Step Two

Interview with a recruiter

Step Three

Interview with a hiring manager

Step Four

The Case Study

Step Five

The Experience Day

Step Six

The Result

Herramientas para candidatos

Herramientas para empresas

Buscar

Mantener la conexión