20 publicaciones de empleo destacadas de data analyst en majadahonda madrid provincia (¡Están contratando!)

Business Data Analyst
Vonage —Madrid, Madrid provincia
- CRM software
- Inglés
- SQL
Solicitud rápida
Junior Vendor Management 6 months FTC (All Genders)
zooplus SE —Madrid, Madrid provincia
- De 29.000 € a 43.600 € al año
- Jornada completa
- Trabajo híbrido
- Microsoft Powerpoint
- Microsoft Excel
- Inglés
Solicitud rápida
Junior Finance Analyst – FP&A, Billing & Collections
Kenes Group —Madrid, Madrid provincia
- Jornada completa
- Español
- Microsoft Excel
- Sistemas ERP
Total Rewards Analyst
Deloitte —Madrid, Madrid provincia
- Teletrabajo
- Microsoft Excel
- Oficina
- SQL
- Flexibilidad horaria
Corporate Accounting & Expenses -Finance Analyst
BNP Paribas —Madrid, Madrid provincia
- Jornada completa
- Trabajo híbrido
- Microsoft Excel
- Oracle
- Sistemas ERP
Beca Data Analyst / Analista de Datos
Carrefour —Alcobendas, Madrid provincia
- Media jornada
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- Informática
- Bases de datos
- SQL
- Teletrabajo opcional
Solicitud rápida
Business Analyst Power BI o Tableau (Híbrido: 1 día presencial) INGLÉS C1
knowmad mood —Madrid, Madrid provincia
- Trabajo híbrido
- Inglés
- Formación continua
Google Data and AI Specialist
BIP - Business Integration Partners —Madrid, Madrid provincia
- Jornada completa
- Español
- Informática
- DevOps
Junior Finance Analyst – FP&A, Billing & Collections
Kenes Group Ltd —Madrid, Madrid provincia
- Jornada completa
- Español
- Microsoft Excel
- Sistemas ERP
Field Sales Data Analyst
Kellanova —Pozuelo de Alarcón, Madrid provincia
- Microsoft Powerpoint
- CRM software
- Español
9d
Staff Data Analyst
Lokalise —Madrid, Madrid provincia
- Jornada completa
- Teletrabajo
- Azure
- Informática
- Máster
Solicitud rápida
13d
Business Analyst for Asset Optimization & Logistics (f/m/d)
Axpo Group —Madrid, Madrid provincia
- Media jornada
- Trabajo híbrido
- Español
- Informática
- Inglés
Cyber Threat Intelligence Analyst
SIX Group AG —Madrid, Madrid provincia
- De guardia
- Teletrabajo
- Scripting
Regulatory Analyst Tax & Accounting
Shine —Las Matas, Madrid provincia
- Español
- Sistemas ERP
- Inglés
Solicitud rápida
14d
Junior FP&A Analyst - WEMEA
SoftwareOne —Madrid, Madrid provincia
- Jornada completa
- Trabajo híbrido
- Microsoft Powerpoint
- Español
- Microsoft Excel
13d
Data Engineer Analyst - 100% remote
UST —Madrid, Madrid provincia
- Teletrabajo
- Inglés
- SQL
- Abono gimnasio
Solicitud rápida
8d
Threat Intel Data Scientist | Cyber
Deloitte —Madrid, Madrid provincia
- Azure
- Inglés
- Oficina
2d
Power BI Developer and Data Analyst
Turner & Townsend —Madrid, Madrid provincia
- Jornada completa
- Trabajo híbrido
- Azure
- SQL
- Agile
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Data Business Analyst
Finsolutia —Madrid, Madrid provincia
- Trabajo híbrido
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Seguro de vida
HR Data Analyst Intern
Destinus —Madrid, Madrid provincia
- Jornada completa
- Microsoft Excel
- Inglés
- Máster
Solicitud rápida

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Business Data Analyst

Vonage -
Madrid, Madrid provincia

Solicitud rápida

Detalles del empleo

Cualificaciones

CRM software
Optimización del rendimiento
R
Inglés
Tableau
SQL
Zendesk
NLP
APIs
Cloud
HubSpot
Inteligencia artificial
Python
Gestión del servidor

Descripción completa del empleo

Join Vonage and help us innovate cloud communications for businesses worldwide!

Business Data Analyst (Customer Success & Support)

Location: Spain (Hybrid)

Role Overview

We are looking for a data-driven, analytical, and forward-thinking Business Data Analyst based in Spain to partner closely with our Global Customer Success (CS) and Customer Support teams. In this role, you will be the bridge between raw data and actionable strategy.

Your primary mission will be to design, build, and manage cutting-edge dashboards that provide clear visibility into team performance. You will serve two critical audiences: supplying frontline teams with tactical, day-to-day operational insights, and providing senior leadership with high-level, strategic performance monitoring. Additionally, you will help us leap into the future of analytics by leveraging modern AI-driven reporting solutions.

Key Responsibilities

Dashboard Development & Management: Design, build, and maintain robust, scalable dashboards that track key performance indicators (KPIs) for both Customer Success and Support teams.
Operational & Executive Reporting:
- Create real-time, tactical views for managers to monitor daily ticket volumes, response times (SLA), customer health scores, and team capacity.
- Develop high-level executive summaries and narrative reports for senior leadership to track long-term trends, churn risks, and ROI.
AI-Driven Analytics: Implement and manage AI reporting solutions (e.g., automated anomaly detection, predictive churn modeling, sentiment analysis on support tickets, or conversational analytics tools) to uncover proactive insights.
Data Pipeline & Quality Assurance: Partner with Data Engineering to ensure data accuracy, clean pipeline integrations (from CRM/Support tools like Salesforce, Zendesk, Planhat), and a single source of truth.
Insight Generation & Collaboration: Don't just build dashboards—tell the story behind the data. Conduct deep-dive analyses to identify bottlenecks in the customer journey and present recommendations to global stakeholders.

Required Skills and Qualifications

Experience: 3 to 6 years of experience as a Business Analyst, Data Analyst, or in a similar analytics role - ideally supporting Customer Success, Customer Support, or Revenue Operations.
Technical Toolkit:
- BI Tools: Advanced proficiency in Tableau (dashboard creation, LOD expressions, performance tuning, and server management).
- SQL: Strong ability to write complex queries, join disparate datasets, and extract data efficiently.
- AI/Advanced Analytics: Hands-on experience or strong familiarity with AI reporting solutions (e.g., Tableau Pulse, Copilot for BI, predictive modeling, or NLP-based text analytics for customer feedback).
Domain Knowledge: Solid understanding of CS/Support metrics such as CSAT, NPS, First Response Time (FRT), Resolution Time, Customer Health Scores, Gross/Net Retention Rate (GRR/NRR), and Churn.
Communication: Exceptional English communication skills, with a proven track record of translating complex technical data into clear, actionable insights for senior executives.

Preferred Qualifications

Experience with CRM and Support ticketing systems (e.g., Salesforce, Zendesk, HubSpot, Gainsight).
Knowledge of Python or R for predictive data analysis.
Experience working in a global matrix organization with stakeholders across different time zones.

What We Offer

Competitive salary and performance-based bonuses.
Comprehensive health benefits and wellness programs.
Flexible working arrangements.
A collaborative, tech-forward environment where your data directly influences company strategy.

#LI-MW1

There's no perfect candidate. You don't need all the preferred qualifications to make a valuable impact on our team. Our employees and customers come from diverse backgrounds, so if you're passionate about what you could achieve at Vonage, we'd love to hear from you.

To learn how we process your personal data during the recruitment process, please refer to our Privacy Notice.

Who we are:

Vonage is a global cloud communications leader. And your talent will further help brands - such as Airbnb, Viber, WhatsApp, and Snapchat - accelerate their digital transformation through our fully programmable-based unified communications, contact center solutions, and communications APIs. Ready to innovate? Then join us today.

Note: The purpose of this profile is to provide a general summary of essential responsibilities for the position and is not meant as an exhaustive list. Assignments may differ for individuals within the same role based on business conditions, departmental need or geographic location.

Solicitud rápida

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data analyst empleos en majadahonda madrid provincia

Business Data Analyst

Junior Vendor Management 6 months FTC (All Genders)

Junior Finance Analyst – FP&A, Billing & Collections

Total Rewards Analyst

Corporate Accounting & Expenses -Finance Analyst

Beca Data Analyst / Analista de Datos

Business Analyst Power BI o Tableau (Híbrido: 1 día presencial) INGLÉS C1

Google Data and AI Specialist

Junior Finance Analyst – FP&A, Billing & Collections

Field Sales Data Analyst

Staff Data Analyst

Business Analyst for Asset Optimization & Logistics (f/m/d)

Cyber Threat Intelligence Analyst

Regulatory Analyst Tax & Accounting

Junior FP&A Analyst - WEMEA

Data Engineer Analyst - 100% remote

Threat Intel Data Scientist | Cyber

Power BI Developer and Data Analyst

Data Business Analyst

HR Data Analyst Intern

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Join Vonage and help us innovate cloud communications for businesses worldwide!

Business Data Analyst (Customer Success & Support)

Role Overview

Key Responsibilities

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What We Offer

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