20 publicaciones de empleo destacadas de customer care en madrid, md (¡Están contratando!)

Customer Care Specialist (German/French + English)
ClearCorrect —Madrid, Madrid provincia
- Jornada completa
- CRM software
- Servicio al cliente
- Salesforce
Customer Journey Expert Delivery - Communications Platforms
ING —Madrid, Madrid provincia
- Teletrabajo
- Azure
- DevOps
- Oficina
- Seguro de vida
- Plan de pensiones
SALES ASSOCIATE - LAS ROZAS
Brunello Cucinelli —Madrid, Madrid provincia
- Jornada completa
- Español
- Ventas
- Inglés
9d
Key Account Manager – Omnichannel, Iberia
LEGO —Madrid, Madrid provincia
- Microsoft Powerpoint
- Microsoft Word
- Español
- Días de asuntos propios
Agente de Retención (Seguros Auto)
Prima —Madrid, Madrid provincia
- 21.000 € al año
- Trabajo híbrido
- Habilidades de comunicación
- Negociación
- Seguro médico privado
Solicitud rápida
Hospital Account Manager - Wound & Incision Care, Cataluña y Aragon
Molnlycke Health Care —Madrid, Madrid provincia
- Español
- Ventas
- Hospital
Solicitud rápida
Sales - Madrid - Full Time
Orus —Madrid, Madrid provincia
- 42.000 € al año
- Jornada completa
- Trabajo híbrido
- Español
- Ventas
- Inglés
- Teletrabajo opcional
Spanish Customer Care and Sales Consultant - Luxury Tech Brand in Greece
Next Job Abroad —Madrid, Madrid provincia
- Media jornada
- Trabajo híbrido
- Español
- Sin necesidad de experiencia
- Inglés
Solicitud rápida
Medical Services Specialist with Swedish and Finnish Language- 100% Home Office
Conduent Business Services S.L —Madrid, Madrid provincia
- Jornada completa
- Servicio al cliente
- Inglés
- Gestión del tiempo
- Programa de recomendación
12d
Intern Customer Support Agent (m/f/x)
Atolls —Madrid, Madrid provincia
- Español
- Inglés
- Contrato en prácticas
5d
Customer Service Representative (Spanish and English)
MiniMed —Madrid, Madrid provincia
- Jornada completa
- Trabajo híbrido
- CRM software
- Español
- Servicio al cliente
3d
HRBP (Retail & Merchandising)
Legends Global (Europe) —Madrid, Madrid provincia
- Horas extra
- Trabajo híbrido
- Español
- Microsoft Excel
- Inglés
- Teletrabajo opcional
- Plan de pensiones
Solicitud rápida
Educator (Sales Associate) | ECI Madrid
Lululemon —Madrid, Madrid provincia
- De 16.848,00 € a 22.068,80 € al año
- Disponibilidad fin de semana
- Servicio al cliente
- Bachillerato
- Limpieza
- Vacaciones pagadas
- Flexibilidad horaria
Client Services (Hybrid GSD Role)
Smiths Group —Torrejón de Ardoz, Madrid provincia
- Jornada completa
- Español
- Azure
- Servicio al cliente
Solicitud rápida
7d
Sales Associare - Educator | Madrid Calle de Serrano
Lululemon —Madrid, Madrid provincia
- De 16.848,00 € a 22.068,80 € al año
- Disponibilidad fin de semana
- Servicio al cliente
- Bachillerato
- Limpieza
- Vacaciones pagadas
- Flexibilidad horaria
Customer Experience Manager
BYD Europe —Madrid, Madrid provincia
- CRM software
- Ventas
- Marketing
Operations and Customer Care Intern
ENGIE —Madrid, Madrid provincia
- Trabajo híbrido
- CRM software
- Microsoft Excel
- Microsoft Outlook
Retail Trainee
VanCleef-Aprels —Madrid, Madrid provincia
- Jornada completa
- Microsoft Powerpoint
- Microsoft Word
- Español
Key Account Manager – Madrid (hybrid)
Safeguard Global ITALY —Madrid, Madrid provincia
- De 35.000 € a 45.000 € al año
- Español
- Ventas
- Inglés
Solicitud rápida
1d
ESP Process Engineer, Amazon Logistics
Amazon EU SARL (Spain Branch) —Madrid, Madrid provincia
- Jornada completa
- AutoCAD
- Microsoft Excel
- Microsoft Outlook

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Customer Care Specialist (German/French + English)

ClearCorrect -
Madrid, Madrid provincia

Solicitar ahora

Detalles del empleo

Jornada completa

Cualificaciones

CRM software
Francés
Servicio al cliente
Salesforce
Inglés
Microsoft Office
Zendesk
Cloud
Alemán
Neerlandés

Descripción completa del empleo

About the Role

The Customer Care Specialist plays a critical role in delivering high quality experience to ClearCorrect customers. As part of our Customer Care team, you will support dental professionals through expert guidance, technical assistance, and effective case management. This position requires a strong customer centric mindset, a collaborative approach, and a commitment to continuous learning and improvement.

Role Purpose

To provide professional, accurate, and timely support to ClearCorrect customers, ensuring a seamless and positive customer journey. The role also contributes to building internal knowledge as a Subject Matter Expert, helping elevate team capabilities and strengthen our service standards.

Key Responsibilities
Customer Support & Technical Guidance

Provide technical and operational support for the ClearCorrect portal, applications, and digital workflows.
Assist with the setup and maintenance of customer and collaborator accounts.
Troubleshoot and resolve technical issues with accuracy and professionalism.
Manage customer feedback, quality concerns, and service complaints in line with internal procedures.
Respond to logistics and shipping-related inquiries to ensure timely and accurate deliveries.

Cross Functional Collaboration

Partner with Salesforce teams and other internal stakeholders to ensure consistent and coordinated customer support.
Use systems such as Salesforce Service Cloud, ClearComm, CAMDB, and other CRM platforms to manage cases, document interactions, and track progress.
Contribute to team objectives related to productivity, service quality, and customer satisfaction.

Continuous Improvement & Knowledge Contribution

Act as a Subject Matter Expert for processes, systems, and ClearCorrect workflows.
Participate in knowledge sharing initiatives and support onboarding of new team members.
Identify opportunities to improve customer experience, workflows, and internal processes.
Provide constructive feedback and proactively suggest enhancements to existing procedures.
Maintain up to date knowledge of product developments, industry trends, and internal policies.

Required Skills & Competencies

Strong customer centric approach with a focus on service excellence.

Ability to collaborate in a team oriented, multicultural, and fast paced environment.
Curiosity, adaptability, and commitment to ongoing learning.
Critical thinking and the ability to provide constructive feedback.
Strong organizational and prioritization skills.
Ability to manage multiple tasks and work under time pressure.
Experience in customer service is an advantage.
Microsoft Office User.
Experience with CRM platforms (e.g., Salesforce, Zendesk) is a plus.
Strong analytical and numerical reasoning skills.
Commitment to following internal processes, quality standards, and compliance guidelines.

Language Requirements

Professional proficiency in one or more of the following languages: German, Dutch, or French.
Fluent English is essential for communication and documentation.
Ability to understand technical documents and produce clear written communication.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or disability.

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Refina tu búsqueda

customer care empleos en madrid, md

Customer Care Specialist (German/French + English)

Customer Journey Expert Delivery - Communications Platforms

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Key Account Manager – Omnichannel, Iberia

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Hospital Account Manager - Wound & Incision Care, Cataluña y Aragon

Sales - Madrid - Full Time

Spanish Customer Care and Sales Consultant - Luxury Tech Brand in Greece

Medical Services Specialist with Swedish and Finnish Language- 100% Home Office

Intern Customer Support Agent (m/f/x)

Customer Service Representative (Spanish and English)

HRBP (Retail & Merchandising)

Educator (Sales Associate) | ECI Madrid

Client Services (Hybrid GSD Role)

Sales Associare - Educator | Madrid Calle de Serrano

Customer Experience Manager

Operations and Customer Care Intern

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Quiero recibir la alerta de empleo más reciente de customer care en madrid, md

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