20 publicaciones de empleo destacadas de sap support specialist en madrid, md (¡Están contratando!)

IT Support Specialist (Level 1) | Automotive Solutions | Turkish Market
Bosch Group —Alcobendas, Madrid provincia
- Jornada completa
- Teletrabajo
- Inglés
- IT
Solicitud rápida
IT Support Specialist (Level 1) | Automotive Solutions | Ukrainian Market
Bosch Group —Alcobendas, Madrid provincia
- Jornada completa
- Teletrabajo
- Inglés
- Oficina
- IT
Solicitud rápida
Hospitality Loyalty Application Support Specialist - French & English-speaking
Radisson Hotel Group —Madrid, Madrid provincia
- Jornada completa
- Trabajo híbrido
- Servicio al cliente
- Inglés
- Hotel
Solicitud rápida
Global Legal Operations Specialist
Dormakaba Group —Madrid, Madrid provincia
- Jornada completa
- Microsoft Powerpoint
- Microsoft Excel
- Inglés
13h
Procurement Specialist
OBS & OCS —Madrid, Madrid provincia
- Trabajo híbrido
- Microsoft Excel
- Inglés
- Ciencias empresariales
- Vacaciones pagadas
- Teletrabajo opcional
2d
Sourcing & Procurement Specialist (Buyer)
Array Technologies —Madrid, Madrid provincia
- Jornada completa
- Microsoft Excel
- Inglés
- Microsoft Office
Solicitud rápida
PAYROLL AND HR OPERATIONS SPECIALIST (F,M,X)
Industria de Turbo Propulsores —Ajalvir, Madrid provincia
- Inglés
- Microsoft Office
- Habilidades de análisis
Purchasing Specialist - Buyer
Straumann Group —Madrid, Madrid provincia
- Jornada completa
- Sistemas ERP
- Inglés
- Máster
Junior Loan Manager / Junior Credit Risk Manager (m/f/d)
Deutsche Pfandbriefbank AG —Madrid, Madrid provincia
- Microsoft Word
- Inglés
- Microsoft Office
Inside Sales Specialist
Ingersoll Rand —Coslada, Madrid provincia
- Trabajo híbrido
- Microsoft Powerpoint
- Microsoft Word
- CRM software
- Seguro médico privado
- Teletrabajo opcional
Inside Sales Specialist Apprentice (m/f/d)
Avnet —Madrid, Madrid provincia
- Jornada completa
- Trabajo híbrido
- Microsoft Word
- Español
- Microsoft Excel
SAP Inhouse Consultant FICO
Sulzer —Madrid, Madrid provincia
- Jornada completa
- Sistemas ERP
- Inglés
- Manufactura
SAP AI Consultant | Multiple Modules | All Levels (1+ Years Experience)
Accenture —Madrid, Madrid provincia
- Jornada completa
- Ventas
- Inglés
- Máster
8d
Manager, SAP Platform & Integrations
Aleph Holding —Madrid, Madrid provincia
- Desde 50.000 € al año
- Jornada completa
- Informática
- Inglés
- Grado
HR Operations Senior Specialist
Philip Morris International —Madrid, Madrid provincia
- Jornada completa
- Español
- Microsoft Excel
- Inglés
- Plan de pensiones
International Sales Specialist (Temporary) - AWWG Madrid
AWWG —Madrid, Madrid provincia
- Jornada completa
- Trabajo híbrido
- Español
- Microsoft Excel
- Ventas
Solicitud rápida
Payroll Specialist (Mid-Level)
SoftwareOne —Madrid, Madrid provincia
- Horas extra
- Trabajo híbrido
- Español
- Inglés
Accounts Receivable Collections Specialist (French / German Speaker)
Sulzer —Madrid, Madrid provincia
- Jornada completa
- Inglés
- Gestión de conflictos
Programme Operations Specialist
Airbus Defence and Space SAU —Getafe, Madrid provincia
- Jornada completa
Accounting Specialist
SIX Group AG —Madrid, Madrid provincia
- Español
- Microsoft Excel
- Inglés

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IT Support Specialist (Level 1) | Automotive Solutions | Turkish Market

Bosch Group -
Alcobendas, Madrid provincia

Solicitud rápida

Detalles del empleo

Jornada completa

Cualificaciones

SAP
Inglés
Soporte informático
IT
Help desk

Descripción completa del empleo

Company Description

We are a Bosch company, but we do not manufacture tangible goods such as DIY tools or automotive parts. Our product is service. We offer complex, technology-driven solutions and services in the field of Business Process Outsourcing (BPO), making us unique within the Bosch world. In short, we take over operations from other companies and manage them on their behalf, allowing them to focus on their core business.

At Bosch Service Solutions, our primary objective is to guarantee the best solutions and services to our clients, something we achieve in more than 30 languages worldwide. This is why we are a leading provider of process outsourcing, always leveraging technology as a foundation.

At Bosch, we are committed to fostering a diverse and inclusive work environment where every individual is valued and respected.

Job Description

Are you passionate about technology and do you enjoy resolving technical incidents?

If you have experience in technical support, enjoy analyzing problems, working with ticketing tools, and helping find solutions, this opportunity might be for you.

At Bosch Service Solutions, our main objective is to guarantee the best solutions and services to our customers, something we do in more than 30 languages around the world; that is why we are a leading provider of process outsourcing, always using technology as a base.

Furthermore, at Bosch we are committed to a diverse and inclusive work environment, where all people are valued and respected.

We are looking for professionals with experience in first-line IT technical support who want to develop in an international environment, collaborating with multicultural teams and working with technological solutions used by professionals in the automotive sector. If you enjoy investigating issues, troubleshooting, and guiding users until the best solution is found, we are looking for you.

What will your mission be?

Your main objective will be to manage incidents, analyze reported cases, provide first-line technical support, and perform the corresponding follow-up until resolution or escalation.

What will your day-to-day look like?

Manage incidents and requests using ticketing tools.
Provide first-line technical support to professional users.
Analyze incidents related to hardware, software, and applications.
Handle inquiries via phone, email, and other support channels.
Use remote access tools to diagnose and resolve incidents.
Apply troubleshooting and root cause analysis procedures.
Register, document, and track tickets until resolution or escalation.
Follow established support procedures and processes.
Collaborate with other departments and international teams.
Contribute to the continuous improvement of the knowledge base and internal documentation.

What are we looking for?

We are looking for someone with experience in IT technical support, accustomed to managing tickets and performing troubleshooting, who also has an interest or affinity for the automotive industry and wants to grow in an international environment.

Essential Requirements

✅ Technical background in Computer Systems, Microinformatics, Telecommunications, or a similar field.
✅ Previous experience in IT technical support, Help Desk, or Service Desk.
✅ Experience managing incidents using ticketing tools.
✅ Knowledge of hardware and software.
✅ Ability to perform troubleshooting and incident analysis.
✅ Experience using remote access tools.
✅ Problem-solving orientation.
✅ Minimum B2 level of English to participate in meetings, training sessions, and internal communications.
✅ C2, bilingual, or equivalent proficiency in Turkish.

We Will Especially Value

Previous technical support experience using ticketing systems.
Experience using remote access tools.
Knowledge of SAP.
Interest in technology applied to the automotive sector.
Knowledge of or affinity with automotive electronics.
Familiarity with diagnostic tools or digital solutions used in automotive workshops.
Other European languages.

What We Offer

✅ Permanent Bosch contract.
✅ Full-Time Position.
✅ Initial training and onboarding support.
✅ International and multicultural environment.
✅100% remote working model.
✅ Hybrid working option available for residents of the Community of Madrid.
✅ Growth opportunities within a company.

️ Our Selection Process

Interview with Talent Acquisition: We want to get to know you, delve into your experience, and validate the job requirements.
Technical Interview: We will evaluate knowledge related to IT support, troubleshooting, ticketing, and incident resolution.
Final Interview: Conversation with the hiring manager.

Qualifications

Technical background in Computer Systems, Microinformatics, Telecommunications, or a similar field.
Previous experience in IT technical support, Help Desk, or Service Desk.
Minimum B2 level of English.
C2, bilingual, or equivalent proficiency in Turkish.

Solicitud rápida

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sap support specialist empleos en madrid, md

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