20 publicaciones de empleo destacadas de spa en viladecans, ct (¡Están contratando!)

Guest Services & Quality Intern
SLS —Barcelona, Barcelona provincia
- Microsoft Word
- Español
- Microsoft Excel
Solicitud rápida
First Line Analyst
Computacenter —Barcelona, Barcelona provincia
- Jornada completa
- Español
- Inglés
- Abono gimnasio
Senior Rust Developer
Fusion Consulting —Barcelona, Barcelona provincia
- Horas extra
- Teletrabajo
- Oficina
- AWS
- JavaScript
- Programa de recomendación
Solicitud rápida
20h
Strategic Sales Partner | Digital Transformation & Energy Solutions
Schneider Electric —Barcelona, Barcelona provincia
- Jornada completa
- Trabajo híbrido
- Inglés
- Hotel
- Días de asuntos propios
- Teletrabajo opcional
Comercial - Sector PRL
OCA Global —Sant Cugat del Vallès, Barcelona provincia
- Ventas
- Oficina
- Contratos
Solicitud rápida
Técnico Superior de PRL
Grupo Gallo —Sant Vicenç dels Horts, Barcelona provincia
- Máster
- Oportunidades de crecimiento y desarrollo profesional
TÉCNICO DE MANTENIMIENTO HOTEL 5 - SITGES
EUROSTARS HOTEL COMPANY —Sitges, Barcelona provincia
- Disponibilidad fin de semana
- Mantenimiento
- Máster
- Hotel
- Oportunidades de crecimiento y desarrollo profesional
Solicitud rápida
Waiter / Waitress (In-Room Dining)
SLS —Barcelona, Barcelona provincia
- De 25.000 € a 26.000 € al año
- Jornada completa
- Español
- Inglés
- Hotel
Solicitud rápida
11d
TÉCNICO/A DE MANTENIMIENTO HOTEL 5* - SITGES
EUROSTARS HOTEL COMPANY —Sitges, Barcelona provincia
- Disponibilidad fin de semana
- Mantenimiento
- Máster
- Hotel
- Oportunidades de crecimiento y desarrollo profesional
Solicitud rápida
Tècnic/a Intermig PRL (suplència). Barcelona
Intress —Barcelona, Barcelona provincia
- De lunes a viernes
Housekeeping Supervisor Intern
SLS —Barcelona, Barcelona provincia
- Jornada completa
- Español
- Inglés
- Máster
Solicitud rápida
7d
Director of Operations
SLS —Barcelona, Barcelona provincia
- Disponibilidad fin de semana
- Hotel
Solicitud rápida
8d
Waiter/Waitress- Fijo Discontinuo
Mandarin Oriental —Barcelona, Barcelona provincia
- Jornada completa
- Inglés
- Máster
- Hotel
Lead, Embedded Linux Yocto Developer
Schneider Electric —Barcelona, Barcelona provincia
- Jornada completa
- Trabajo híbrido
- Sistemas ERP
- Inglés
- Hotel
- Días de asuntos propios
- Teletrabajo opcional
Waiter / Waitress
SLS —Barcelona, Barcelona provincia
- De 25.000 € a 26.000 € al año
- Jornada completa
- Español
- Inglés
- Hotel
Solicitud rápida
12d
Principal, UNIFY Squad Digital Lead
Schneider Electric —Barcelona, Barcelona provincia
- Jornada completa
- Trabajo híbrido
- Sistemas ERP
- Inglés
- Máster
- Días de asuntos propios
- Teletrabajo opcional
Técnico de mantenimiento Hotel 4*
EUROSTARS HOTEL COMPANY —Barcelona, Barcelona provincia
- Disponibilidad fin de semana
- Mantenimiento
- Máster
- Hotel
- Oportunidades de crecimiento y desarrollo profesional
Solicitud rápida
ITSM & Vendor Management Specialist
Schneider Electric —Barcelona, Barcelona provincia
- Jornada completa
- Trabajo híbrido
- Informática
- Sistemas ERP
- Inglés
- Días de asuntos propios
- Teletrabajo opcional
5d
Camarero/a pisos Housekeeping - Baja enfermedad
Mandarin Oriental —Barcelona, Barcelona provincia
- Jornada completa
- Inglés
- Máster
- Hotel
COMERCIAL LOGÍSTICA
Fercam S.p.A. —Castellbisbal, Barcelona provincia
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel

Quiero recibir la alerta de empleo más reciente de spa en viladecans, ct

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Guest Services & Quality Intern

SLS -
Barcelona, Barcelona provincia

Solicitud rápida

Detalles del empleo

Contrato en prácticas

Cualificaciones

Microsoft Word
Español
Microsoft Excel
Inglés
Máster
Grado

Descripción completa del empleo

Company Description

SLS Barcelona, a five-star urban resort of extraordinary experiences, brings a new variety of seaside glamour, indulgence and excellence to Barcelona’s waterfront district of Port Forum. Here the hallmarks of an SLS wonderland – playful ambiance, VIP treatment, and theatrical experiences - meet idyllic views to set a lavish stage for the extraordinary to unfold. The only 5-star hotel in the city to feature a terrace off every guestroom (471 in total), SLS Barcelona is all-encompassing in its delight, offering an array of exclusive amenities including rooftop dining and bars, three inviting swimming pools, a spacious 800 square-meter ballroom with abundant natural light, break out rooms catering to all size of meetings, a rejuvenating spa, and a state-of-the-art fitness centre. Say farewell to the ordinary, and hello to the extraordinary!

Job Description

What you’ll do...

We are looking for a Guest Services & Quality Intern to join the team at SLS Barcelona. Under the guidance of the Call Center Manager, you will provide support in ensuring a seamless and memorable experience for all guests while maintaining the property’s service standards.

You will:

Answer internal and external phone calls promptly and courteously.
Manage guest requests during their stay, providing accurate information about hotel facilities, services, and schedules.
Coordinate with other departments (Housekeeping, Engineering, F&B, etc.) to ensure timely fulfillment of guest needs.
Record, track, and dispatch requests to the relevant departments.
Handle Room Service, wake-up calls, voicemail, and restaurant/spa reservation requests.
Redirect calls or inquiries to the appropriate department when needed.
Perform quality checks to ensure guest requests are completed to standard.
Respond to guest complaints or concerns with empathy and professionalism.
Monitor service trends to identify gaps and opportunities for improvement.
Uphold service excellence standards and act as an ambassador for the brand by creating memorable guest experiences.
Proactively suggest solutions or enhancements during a guest’s stay.
Assist with administrative and reporting tasks such as logging incidents, tracking requests, and updating hotel systems.

Qualifications

What we are looking for...

You’re studying a bachelor’s or master’s degree in hospitality or a related field.
You can sign an internship agreement with your school for preferably 6 months.
You have proficient knowledge of computer systems such as Microsoft Word, Excel, and Outlook.
You can multitask, work in a fast-paced environment, and maintain a high level of attention to detail.
You have excellent verbal and written communication skills and are fluent in Spanish and English; additional languages are highly valuable.
You are passionate about delivering outstanding guest service and creating memorable stays for our guests.
You make people feel good – your team, guests, and colleagues alike – and you make a positive impact.
You build strong relationships, feel confident working with other teams and leaders, and are passionate about what can be achieved together.
You take ownership of important issues, solve problems, and make effective decisions, even under pressure.
You stay calm and professional when handling demanding situations or guest complaints, showing empathy and solutions focus.
You are humble and open to ideas; you leave your ego at the door and help get things done.
You want to be part of a team that works hard, supports each other, and has fun along the way.

Additional Information

What's in it for you...

The opportunity to be a part of an innovative, fast-growing, international group that’s committed to not just building new hotels but building a global brand.
The chance to challenge the norm and work in an environment that is both creative and rewarding.
Become part of a team that’s very passionate about creating great hospitality experiences and exploring new locations at every opportunity.

Solicitud rápida

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TÉCNICO/A DE MANTENIMIENTO HOTEL 5* - SITGES

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Quiero recibir la alerta de empleo más reciente de spa en viladecans, ct

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