20 publicaciones de empleo destacadas de customer service coordinator en spain (¡Están contratando!)

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Sales Force Effectiveness Coordinator

Coesia -
Santa Perpètua de Mogoda, Barcelona provincia

Solicitud rápida

Detalles del empleo

Hace 4 días

Cualificaciones

Economía
Ventas
Grado
Paquetería
Ciencias empresariales

Descripción completa del empleo

About the Company

Volpak is a leading organization headquartered in Santa Perpétua de Mogoda, Spain.

As a key player in pouch-type packaging for over 40 years, we specialize in designing horizontal form-fill-seal, vertical multi-lane, and cartoning machines.

Our business portfolio encompasses a wide range of innovative solutions in consumer goods products, such as sauces & condiments, dairy, and confectionery, while extending its capabilities to meet the needs of other sectors like pet food, home care and chemicals.

We strive to continuously expand our offerings and enhance our capabilities to meet the evolving needs of our customers.

For more detailed information about Volpak and its comprehensive business landscape, please visit www.volpak.com.

Volpak is part of Coesia, a group of innovation-based industrial and packaging solutions companies operating globally, headquartered in Bologna, Italy. Coesia operates in 34 countries with 21 different companies and employs over 8,000 people as of 2026.

About the Role

The Sales Force Effectiveness Coordinator will lead the Sales Operations team and act as a key business partner to the Sales Area Managers, ensuring operational excellence and supporting commercial decision-making through a strong data-driven approach.

The role combines people management, sales operations coordination, process improvement and sales funnel analysis, contributing to the overall effectiveness of the commercial organization.

Main responsibilities

Mapping, evaluating and refining the lead-to-order process to remove bottlenecks and strengthen conversion across the funnel;
Aligning with Marketing and Sales Leadership on enablement needs and delivering required training programs, tools, and materials;
Collecting and analyzing pipeline data to identify trends, performance gaps, and improvement opportunities;
Driving sales force adoption of processes and tool;
Producing dashboards and KPI reports tracking productivity, target attainment, and funnel health;
Supporting Marketing and Sales Leadership with operational and analytical tasks;
Assessing lead-generation campaign impact and supporting lead assignment and first-contact screening as needed;
Defining sales rep targets in collaboration with Commercial Leadership and tracking quota attainment;
Monitor commercial opportunities and proactively identify areas requiring action to improve conversion and business performance;
Drive continuous improvement across pre-sales, sales and after-sales processes;

What You Need to Be Successful

What you need to be successful

Bachelor's degree in Business, Economics, Engineering, or a quantitative field;
7–10 years of experience, with a meaningful portion in Sales Operations, Commercial Operations, Customer Service, Business Support or similar functions;
Exposure to analytical or consulting-type work - whether through internal role evolution or business consulting experience - strongly preferred;
Proven ability to interact effectively with commercial stakeholders and influence decision-making;
Proactive attitude and willingness to challenge the status quo to drive improvements;
Experience in process optimization and continuous improvement initiatives;
Exposure to CRM and reporting tools

Join the Team!

Coesia is an equal opportunity employer and embraces diversity and inclusion.

Job Reference: CGS13324

Solicitud rápida

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