20 publicaciones de empleo destacadas de customer service representative en chamartín madrid madrid provincia (¡Están contratando!)

Customer Service Supervisor
The Cigna Group —Madrid, Madrid provincia
- Jornada completa
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
7d
Senior Associate Inside Sales Account Representative (French Speaker)
SAS —Madrid, Madrid provincia
- CRM software
- Informática
- Ventas
11d
Sales Development Representative (Spanish & Portuguese)
Thomson Reuters —Madrid, Madrid provincia
- Jornada completa
- Trabajo híbrido
- Español
- Ventas
- Servicio al cliente
- Teletrabajo opcional
13d
New business & Strategy | Madrid-Based
INNOCV Solutions S.L.U. —Madrid, Madrid provincia
- Trabajo híbrido
- CRM software
- Ventas
- Inglés
Solicitud rápida
Mid-Market Account Executive (Greek Market)
Revolut —Madrid, Madrid provincia
- Jornada completa
- Teletrabajo
- Ventas
- Salesforce
- Inglés
Coordinator, Logistic Execution
CHEP —Madrid, Madrid provincia
- Jornada completa
- Trabajo híbrido
- Microsoft Excel
- Inglés
- Grado
Assistant Store Manager Serrano Madrid 40h (f/m/x)
Hugo Boss —Madrid, Madrid provincia
- De 32.000 € a 34.000 € al año
- Inglés
- Liderazgo
Director Logistics Execution Europe
CHEP —Madrid, Madrid provincia
- Jornada completa
- Trabajo híbrido
- Liderazgo
- Habilidades de comunicación
Agent Onboarding Representative
Ria Money Transfer (Dandelion) —Alcobendas, Madrid provincia
- Jornada completa
- Microsoft Powerpoint
- Microsoft Excel
Solicitud rápida
6d
Procurement Administrator, Europe Pallets
CHEP —Madrid, Madrid provincia
- Jornada completa
- Trabajo híbrido
- Español
- Sistemas ERP
- Sin necesidad de experiencia
- Plan de pensiones
7d
Business Development Representative MENATI - 26223
Enverus —Madrid, Madrid provincia
- De 25.000 € a 30.000 € al año
- Jornada completa
- Inglés
- Ciencias empresariales
Compliance Manager (Temp agency)
Airbus Operations SL —Getafe, Madrid provincia
- Jornada completa
- Español
- Google Suite
- Inglés
Transaction Review Analyst
Ria Money Transfer (Dandelion) —Alcobendas, Madrid provincia
- Trabajo híbrido
- Servicio al cliente
- Inglés
- Microsoft Office
- Seguro dental
- Seguro oftalmológico
Solicitud rápida
6d
Sr. Clinical Project Manager (Europe)
Allucent —Madrid, Madrid provincia
- Trabajo híbrido
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Programa de recomendación
Solicitud rápida
Client Manager Global Network Banking - AVP
Citi —Madrid, Madrid provincia
- De 56.000 € a 84.000 € al año
- Jornada completa
- CRM software
- Español
- Grado
11d
Business Development Representative
Genesys —Madrid, Madrid provincia
- Jornada completa
- Español
- Ventas
- Salesforce
Remote Care Technical Support Intership - CRM (Madrid)
Abbott Laboratories —Madrid, Madrid provincia
- Jornada completa
- Teletrabajo
- Inglés
- Grado
14d
English-Spanish Bilingual Tier 2 Technical Support Representative
Fuku —Madrid, Madrid provincia
- Disponibilidad fin de semana
- Teletrabajo
- CRM software
- Español
- Inglés
Solicitud rápida
Inside Sales Representative - HVAC
Vertiv —Madrid, Madrid provincia
- Oracle
- Ventas
- Inglés
Cloud DevOps Engineer
Solera —Madrid, Madrid provincia
- Jornada completa
- Informática
- DevOps
- Máster

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Customer Service Supervisor

The Cigna Group -
Madrid, Madrid provincia

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Detalles del empleo

Jornada completa
Hace 7 días

Cualificaciones

Microsoft Powerpoint
Microsoft Word
Microsoft Excel
Microsoft Outlook
Servicio al cliente
Microsoft Office
Liderazgo

Descripción completa del empleo

Job Posting: Customer Service Supervisor
Are you ready to take the next step in your leadership career?
We value our talented employees and, whenever possible, strive to support internal career growth before recruiting externally. If you believe this opportunity aligns with your skills and aspirations, we encourage you to apply.
Our people make all the difference in our success.
About the Role
As aCustomer Service Supervisor, you will lead a team of Customer Service Representatives based inMadrid, reporting to a Senior Supervisor responsible for different sites.
The successful candidate will play a key role in driving operational excellence, managing performance against global and client KPIs, and fostering a high‑performance, customer‑centric culture.
Schedule: Monday to Friday 12.15 – 20.03

Key Responsibilities
Operational Management

Manage daily operations including inventory levels, call inflow, work planning, and staffing optimization
Ensure delivery against productivity, quality, TAT, FTR, and customer satisfaction KPIs
Proactively identify operational risks and improvement opportunities
Act as an escalation point for service‑related issues and customer complaints

People Leadership

Coach, develop, and motivate team members through regular 1:1s and performance reviews
Drive engagement, wellbeing, recognition, and continuous development within the team
Support recruitment, onboarding, capacity planning, and training needs in collaboration with HR
Promote a positive, inclusive, and performance‑driven team environment

Stakeholder Strategic Contribution

Build strong internal and external stakeholder relationships
Represent the organization during client interactions, audits, and meetings
Support change initiatives and contribute to strategic action plans
Collaborate cross‑functionally to achieve shared operational goals

Skills Experience
Required

Strong track record of achieving KPIs in a customer service or operations environment
Minimum 2 years’ experience in a supervisory or leadership role within a contact center or back‑office setting
Minimum 2 years in the current role
Excellent coaching, communication, and people‑management skills
Strong analytical, organizational, and problem‑solving capabilities
Proficiency in MS Office tools (Excel, Outlook, Word, PowerPoint)
Ability to work effectively with international teams across locations

Preferred Attributes

Customer‑centric mindset with high attention to quality and compliance
Strong sense of ownership and accountability for team performance
Sound judgment and confidence in making timely decisions, including handling escalations
Resilient and results‑oriented, with the ability to manage competing priorities
Data‑driven mindset with a focus on continuous improvement
Growth mindset and positive attitude toward change

We encourage qualified candidates who are passionate about leadership, operational excellence, and customer experience to apply.

About Cigna Healthcare

Cigna Healthcare, a division of The Cigna Group, is an advocate for better health through every stage of life. We guide our customers through the health care system, empowering them with the information and insight they need to make the best choices for improving their health and vitality. Join us in driving growth and improving lives.

Qualified applicants will be considered without regard to race, color, age, disability, sex, childbirth (including pregnancy) or related medical conditions including but not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familial status, genetic information, status with regard to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws.

If you require reasonable accommodation in completing the online application process, please email: SeeYourselfEMEAcigna.com for support. Do not emailSeeYourselfEMEAcigna.com for an update on your application or to provide your resume as you will not receive a response.

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Refina tu búsqueda

customer service representative empleos en chamartín madrid madrid provincia

Customer Service Supervisor

Senior Associate Inside Sales Account Representative (French Speaker)

Sales Development Representative (Spanish & Portuguese)

New business & Strategy | Madrid-Based

Mid-Market Account Executive (Greek Market)

Coordinator, Logistic Execution

Assistant Store Manager Serrano Madrid 40h (f/m/x)

Director Logistics Execution Europe

Agent Onboarding Representative

Procurement Administrator, Europe Pallets

Business Development Representative MENATI - 26223

Compliance Manager (Temp agency)

Transaction Review Analyst

Sr. Clinical Project Manager (Europe)

Client Manager Global Network Banking - AVP

Business Development Representative

Remote Care Technical Support Intership - CRM (Madrid)

English-Spanish Bilingual Tier 2 Technical Support Representative

Inside Sales Representative - HVAC

Cloud DevOps Engineer

Quiero recibir la alerta de empleo más reciente de customer service representative en chamartín madrid madrid provincia

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