20 publicaciones de empleo destacadas de customer onboarding en comunidad de madrid (¡Están contratando!)

Customer Success Manager - Airline or Airline Catering 80-100% (Europe, 100% remote)
LimeFlight —Madrid, Madrid provincia
- Jornada completa
- Teletrabajo
- Informática
- Inglés
- Grado
Senior Analyst - BCG Vantage - Customer Services
Boston Consulting Group —Madrid, Madrid provincia
- Jornada completa
- Servicio al cliente
- Grado
- Agile
Vrbo Onboarding Specialist, VR Partner Solutions
Expedia —Madrid, Madrid provincia
- Jornada completa
- CRM software
- Inglés
- Oficina
- Seguro dental
- Vacaciones pagadas
5d
Sales Development Representative, Amazon Shipping, Amazon Shipping
Amazon Road Transport Spain, S.L.U. —Madrid, Madrid provincia
- Jornada completa
- CRM software
- Español
- Ventas
7d
Senior Analyst - BCG Vantage - Sales & Pricing
Boston Consulting Group —Madrid, Madrid provincia
- Jornada completa
- Ventas
- SQL
- Grado
People Operations Partner - Madrid
ailylabs —Madrid, Madrid provincia
- Jornada completa
- Microsoft Word
- Español
- Microsoft Excel
- Teletrabajo opcional
Solicitud rápida
Customer Success
Pluxee —Madrid, Madrid provincia
- Jornada completa
- Español
- Ventas
- Marketing
Developer Relations P2P (100% remote)
Tether Operations Limited —Madrid, Madrid provincia
- Jornada completa
- Teletrabajo
- Informática
- Inglés
- Grado
Customer Experience Quality Specialist (f/m/d)
Awin —Madrid, Madrid provincia
- Trabajo híbrido
- Microsoft Office
- Liderazgo
- Marketing
7d
Director, Customer Operations
Nexthink —Madrid, Madrid provincia
- Jornada completa
- Trabajo híbrido
- Español
- Sistemas ERP
- Inglés
Solicitud rápida
Associate Manager, Travel Operations
IE University —Madrid, Madrid provincia
- Jornada completa
- Microsoft Excel
- Inglés
- Oficina
Employee Lifecycle Management Specialist
Roche —Madrid, Madrid provincia
- Jornada completa
- Español
- Inglés
- Grado
Sales & Customer Operations Specialist
Nexthink —Madrid, Madrid provincia
- Jornada completa
- Trabajo híbrido
- CRM software
- Español
- Ventas
- Vacaciones pagadas
Solicitud rápida
12d
ADMINISTRATIVO/TÉCNICO área Customer-Onboarding
Prosegur España —Madrid, Madrid provincia
- Jornada completa
- Trabajo híbrido
- CRM software
- Microsoft Excel
Channel Sales Specialist
Bridgestone —Madrid, Madrid provincia
- Jornada completa
- Trabajo híbrido
- Microsoft Powerpoint
- Microsoft Excel
- Sistema operativo Windows
Client Experience & Enablement Manager
Launchmetrics —Madrid, Madrid provincia
- Teletrabajo
- Inglés
- Grado
- Inteligencia artificial
Solicitud rápida
TCS Implementation manager and client support
BNP Paribas —Madrid, Madrid provincia
- Jornada completa
- Trabajo híbrido
- Inglés
- Máster
Internship - New Account Manager Marketplace
Leroy Merlin España —Alcobendas, Madrid provincia
- De lunes a viernes
- Trabajo híbrido
- Español
- Microsoft Excel
- Ventas
Solicitud rápida
Business Relationship Officer
BNP Paribas —Madrid, Madrid provincia
- Jornada completa
- Trabajo híbrido
- Microsoft Powerpoint
- Español
- Microsoft Excel
Program Coordinator, Undergraduate Programs – Business School
IE University —Madrid, Madrid provincia
- Jornada completa
- Español
- Servicio al cliente
- Inglés

Quiero recibir la alerta de empleo más reciente de customer onboarding en comunidad de madrid

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Customer Success Manager - Airline or Airline Catering 80-100% (Europe, 100% remote)

LimeFlight
Madrid, Madrid provincia

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Detalles del empleo

Jornada completa

Cualificaciones

Francés
Informática
Inglés
Grado
B2B
Administración y dirección de empresas
Relaciones Laborales
SaaS
Ciencias empresariales

Descripción completa del empleo

Join our fully remote, mission-driven team dedicated to pioneering sustainable inflight service management. Work on innovative technology solutions with global impact, collaborate within a diverse, international environment, and continuously enhance your skills through ongoing learning opportunities.

Headquartered in Zurich, Switzerland, with team members across 11 countries, we offer a dynamic and engaging company culture that celebrates creativity, collaboration, and inclusion.

About the role

We are looking for a dynamic and customer-focused Customer Success Manager (CSM) to join our team.

In this role, you will own a portfolio of airline customers and be responsible for driving long-term customer success, retention, and growth. You will act as a trusted advisor to key stakeholders, ensuring that customers realise measurable value from LimeFlight while continuously identifying opportunities to expand their usage.

This is not a purely operational role you will take ownership of customer outcomes and proactively manage relationships.

Fluency in French is a strong plus to support our international customer base.

Key responsibilities

Strategic Customer Ownership

Own and manage a portfolio of key airline customers
Build strong, trust-based relationships with stakeholders across operations, IT, and management
Act as a strategic partner, aligning LimeFlight capabilities with customer business objectives
Lead regular business reviews and management meetings

Customer Value & Growth

Monitor customer health, adoption, and satisfaction
Identify upsell and cross-sell opportunities (e.g. modules, integrations, services)
Drive retention and expansion revenue within your customer portfolio
Actively contribute to renewal processes and commercial discussions

Implementation Oversight

Support onboarding and implementation phases as a strategic counterpart
Guide customers through integrations, data setup, and adoption best practices
Collaborate with implementation teams to ensure a smooth transition into run mode

Training & Enablement

Deliver targeted training sessions and workshops (remote & on-site)
Enable customers to adopt new features and optimize their processes
Promote best practices and continuous improvement

Cross-functional Collaboration

Work closely with various teams
Act as the voice of the customer internally
Provide structured feedback to influence product development

Key competencies

Minimum of 3–5 years of experience in the Airline Industry or Airline Catering Industry
Experience working with SaaS products or complex B2B software solutions is a plus
Bachelor's degree in Business Administration, Information Technology, or a related field
Strong stakeholder management and communication skills
Ability to manage multiple customer relationships in a fast-paced environment
Commercial mindset with a focus on value creation and growth
Proactive, ownership-driven approach to customer success
Highly organised and reliable

Language

Fluent in English
French is a strong plus

Expected Travel Needs

You should be willing to travel up to 20% a year to customer on-site visits.

Hiring Process

Recruiter Screen (45 mins)
Interview with Hiring Manager (1 hour)
Discussion with founder(s) and peer(s)

LimeFlight is proud to be an equal opportunity employer.

We are committed to creating an inclusive environment where everyone regardless of race, ethnicity, gender identity or expression, sexual orientation, age, disability, religion, or background can thrive and do their best work.

Join us and be part of a team committed to shaping a zero-waste future for aviation, where your ideas and passion truly matter.

Let’s talk!

Solicitar ahora

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Quiero recibir la alerta de empleo más reciente de customer onboarding en comunidad de madrid

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