20 publicaciones de empleo destacadas de customer success manager en spain (¡Están contratando!)

Customer Success Manager Senior
Orquest - Retail Smart Planning —Madrid, Madrid provincia
- Jornada completa
- Teletrabajo
- CRM software
- Español
- Microsoft Excel
Solicitud rápida
Customer Success Manager - Centric Shoppingfeed
Centric Software —Valencia, Valencia provincia
- Jornada completa
- Trabajo híbrido
- Español
- Inglés
- Microsoft Office
Customer Success Manager - Airline or Airline Catering 80-100% (Europe, 100% remote)
LimeFlight —Madrid, Madrid provincia
- Jornada completa
- Teletrabajo
- Informática
- Inglés
- Grado
Customer Service Manager
SINGULARU —Valencia, Valencia provincia
- Marketing
- Servicio al cliente
- Grado
- Formación continua
Solicitud rápida
Customer Success Manager
Power Factors —Sevilla, Sevilla provincia
- Horas extra
- Trabajo híbrido
- CRM software
- Ventas
- Salesforce
Solicitud rápida
2d
Customer Success Manager
Guesty —En remoto
- Jornada completa
- Teletrabajo
- CRM software
- Inglés
- Habilidades de comunicación
Solicitud rápida
Customer Success Manager - EMEA
Relevance AI —Barcelona, Barcelona provincia
- Horas extra
- Trabajo híbrido
- Ventas
Senior Customer Success Manager, EMEA
Duetto Research —Barcelona, Barcelona provincia
- Teletrabajo
- Salesforce
- Inglés
- Hotel
Solicitud rápida
9d
Customer Success Manager - Italian Speaker
Planet —Madrid, Madrid provincia
- Jornada completa
- Trabajo híbrido
- Español
- Inglés
- Oficina
Customer Success Manager (Dutch speaking)
Unit4 —Granada, Granada provincia
- Jornada completa
- Teletrabajo
- Sistemas ERP
- Inglés
- Vacaciones pagadas
Solicitud rápida
Customer Service Transformation Manager – SONG
Accenture —Madrid, Madrid provincia
- Jornada completa
- Trabajo híbrido
- CRM software
- Español
- Servicio al cliente
Customer Success Manager - French speaker
Netskope —Madrid, Madrid provincia
- Teletrabajo
- Español
- Oficina
- Grado
Gestor de Cuentas /Responsable Atención al Cliente
Maslabor Iberia ETT SL —Sabaris, Pontevedra provincia
- Jornada completa
- CRM software
- Microsoft Excel
- Servicio al cliente
Solicitud rápida
12d
Customer Success Manager EU-Fr.
Loyal Guru —Barcelona, Barcelona provincia
- Disponibilidad fin de semana
- Español
- Inglés
- Oficina
Senior Customer Success Manager
osapiens —Madrid, Madrid provincia
- Jornada completa
- Trabajo híbrido
- Español
- Inglés
- Máster
Solicitud rápida
10d
Customer Service Manager
Zapiplay —Tarragona, Tarragona provincia
- Jornada completa
- Español
- Servicio al cliente
- Inglés
Technical Customer Success Manager
AvePoint —Madrid, Madrid provincia
- Teletrabajo
- Español
- Azure
- Servicio al cliente
Solicitud rápida
9d
Customer Success Manager
3Shape —Madrid, Madrid provincia
Customer Success Manager (CSM) - Proactivanet
Grupo Espiral —Gijón, Asturias provincia
- Disponibilidad fin de semana
- Teletrabajo
- Español
- Inglés
- Disponible para viajar
- Dietas
- Flexibilidad horaria
Solicitud rápida
Customer Success Manager, Enterprise (French)
SEMrush —Barcelona, Barcelona provincia
- CRM software
- Inglés
- Marketing
4d

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Customer Success Manager Senior

Orquest - Retail Smart Planning
Madrid, Madrid provincia

Solicitud rápida

Detalles del empleo

Jornada completa

Cualificaciones

CRM software
Francés
Español
Power BI
Microsoft Excel
Inglés
Machine learning
HubSpot
SaaS

Descripción completa del empleo

Orquest was born from a conviction: in retail, every interaction counts. A fundamental part of the in-store experience is people — both customers and employees — and our software is created precisely to synchronize both. We put AI and machine learning at the service of stores so they always have the right employee, in the right place, at the right time.

Our team is growing and we're looking for a Customer Success Manager (CSM) to help drive software adoption, maximize value, and ensure long-term satisfaction for our clients.

✨ How you'll make a difference

Own your client portfolio and be accountable for their health, adoption, and value delivery.

Protect and increase revenue by providing valuable insights to customers through data, offering improvement recommendations that help them improve & succeed.
Run structured value sessions — presenting KPI progress, identifying improvement opportunities, and recommending concrete actions.
Monitor usage, actions, progress and customer health proactively; escalate and act before problems grow.
Lead Strategic Business Reviews tied to each customer's objectives and drive renewal and upsell conversations.
Coordinate internally with Sales, Product, Enablement, Implementation, and Support to unblock issues and relay customer feedback.
Keep CRM and customer records accurate and up to date.
Be product and business savvy, ensuring to tailor the customer experience to meet their business needs with Orquest.

Requirements

What we are looking for

Senior: 4+ years as a Customer Success Manager, Account Manager, or similar role in B2B SaaS environments (experience in Retail or Workforce Management is a huge plus).
Proven track record of driving software adoption, customer retention, and account growth.
Strong analytical skills — you're comfortable working with data, building reports, and translating numbers into decisions. Knowledge of Excel and Power BI are necessary.
Excellent communication and storytelling skills, with the ability to influence and engage both operational store managers and C-level executives.
An empathy-driven approach combined with sharp problem-solving skills to navigate complex customer situations.
Ability to manage a diverse portfolio of clients simultaneously and prioritize effectively in a fast-paced environment.
Experience with CRM tools (HubSpot, Vitally)
Advanced English and Spanish level (C1). French is a very strong plus.

Benefits

What we offer

✨ A key role in a fast-growing international SaaS company

A diverse, global team and collaborative culture

Real ownership and autonomy to drive impact

Beyond the Salary:

Comprehensive Medical Insurance.
OpenUp platform for your mental well-being.
Cobee for flexible compensation (meals, transport, etc.).
Language classes to keep you growing.
A flexible work model

Solicitud rápida

Refina tu búsqueda

customer success manager empleos en spain

Customer Success Manager Senior

Customer Success Manager - Centric Shoppingfeed

Customer Success Manager - Airline or Airline Catering 80-100% (Europe, 100% remote)

Customer Service Manager

Customer Success Manager

Customer Success Manager

Customer Success Manager - EMEA

Senior Customer Success Manager, EMEA

Customer Success Manager - Italian Speaker

Customer Success Manager (Dutch speaking)

Customer Service Transformation Manager – SONG

Customer Success Manager - French speaker

Gestor de Cuentas /Responsable Atención al Cliente

Customer Success Manager EU-Fr.

Senior Customer Success Manager

Customer Service Manager

Technical Customer Success Manager

Customer Success Manager

Customer Success Manager (CSM) - Proactivanet

Customer Success Manager, Enterprise (French)

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