20 publicaciones de empleo destacadas de customer service representative en terrassa, ct (¡Están contratando!)

CSR (Customer Success Representative) Germany - Permanent - Barcelona
Naboo Group —Barcelona, Barcelona provincia
- De 35.000 € a 40.000 € al año
- Jornada completa
- Inglés
- Oficina
- Project management
Solicitud rápida
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dsm-firmenich —Barcelona, Barcelona provincia
- Microsoft Powerpoint
- CRM software
- Microsoft Excel
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AkzoNobel —Barcelona, Barcelona provincia
- Servicio al cliente
- Sistemas ERP
- Inglés
- Parking gratuito
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Grifols International SA —Sant Cugat del Vallès, Barcelona provincia
- Jornada completa
- Trabajo híbrido
- Inglés
- Microsoft Office
- Máster
Workplace Services Coordinator, Barcelona
CrowdStrike —Barcelona, Barcelona provincia
- Jornada completa
- Español
- Servicio al cliente
- Inglés
Operational Excellence Specialist 1
Biomat SA —Parets del Vallès, Barcelona provincia
- Jornada completa
- Español
- Inglés
- Microsoft Office
Customer Service Representative - European languages
Netenders Holding —Barcelona, Barcelona provincia
- Trabajo híbrido
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- Inglés
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Dentsply Sirona —l'Hospitalet de Llobregat, Barcelona provincia
- CRM software
- Español
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Amazon Road Transport Spain, S.L.U. —Barcelona, Barcelona provincia
- Disponibilidad fin de semana
- Servicio al cliente
- Inglés
- Máster
CTS TECH DOC & TRAINING TRAINEE
Grifols International SA —Sant Cugat del Vallès, Barcelona provincia
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Stark Future —Sant Boi de Llobregat, Barcelona provincia
- Disponibilidad fin de semana
- Sistemas ERP
- Inglés
- Máster
2d
Sales Development Representative (English Speaking) - Barcelona Hybrid
Boomi —Barcelona, Barcelona provincia
- Ventas
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Virtual Sales Specialist
Dentsply Sirona —l'Hospitalet de Llobregat, Barcelona provincia
- CRM software
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Quote Representative
Mouser Electronics —Barcelona, Barcelona provincia
- Jornada completa
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Business Development Representative
Sage —Barcelona, Barcelona provincia
- Trabajo híbrido
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SumUp —Barcelona, Barcelona provincia
- Jornada completa
- Teletrabajo
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- Inglés
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Solicitud rápida
Membership Executive (Upselling/ Inside Sales)
EcoVadis —Barcelona, Barcelona provincia
- Jornada completa
- Trabajo híbrido
- CRM software
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- Salesforce
- Seguro dental
Solicitud rápida
Associate Sales Manager
ADP —Barcelona, Barcelona provincia
- CRM software
- Ventas
- Salesforce
Hybrid
ICAPE GROUP —Barcelona, Barcelona provincia
- Jornada completa
- Español
- Ventas
- Sistemas ERP
Customer experience Representative
Alcon —Cornellà de Llobregat, Barcelona provincia
- Jornada completa
- CRM software
- Español
- Microsoft Excel
13d

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CSR (Customer Success Representative) Germany - Permanent - Barcelona

Naboo Group
Barcelona, Barcelona provincia

Solicitud rápida

Detalles del empleo

Jornada completa
De 35.000 € a 40.000 € al año

Cualificaciones

Francés
Inglés
Project management
HubSpot

Descripción completa del empleo

About Naboo

Naboo is the European leader in MICE procurement. We are a team of 250 builders, passionate about events, tech and AI. We help our Enterprise and SMB clients book, plan, pay and procure all their corporate events.

Whether it’s a business lunch or a full-blown annual retreat overseas, Naboo makes it happen smoothly and efficiently, eliminating tedious tasks with AI-powered automation. Our event specialists focus on delivering tailored advisory and effective support to clients and vendors.

Naboo is no longer just a French success story; we are becoming a global category leader. Based in Paris, Barcelona, Hamburg, New York and Montreal, Naboo is expanding its services beyond Europe to North America, the Middle East and Asia. Naboo is scaling fast with strong backing from top-tier international investors.

Role & Responsibilities

1. Onboarding and Adoption

Prospect and support new clients in onboarding and implementing the Naboo platform, as well as setting up the preferential terms negotiated for them;
Reach out to and identify new clients;
Ensure proper maintenance of the back office (entities, users) and the HubSpot CRM (meetings, entities);
Ensure accurate account mapping;
Plan and participate in client events to drive platform adoption;
Ensure fast and optimal adoption of the solution by users (meeting follow-ups, reminders until the first event takes place).

2. Client Monitoring and Relationship Management

Understand each client’s consumption habits and anticipate next steps in the partnership;
Have in-depth knowledge of commercial terms and account-specific details;
Collect post-event client feedback:
Post-event NPS (linked to the provider for each event)
Naboo NPS (quarterly, related to AM service)

3. Proactivity and Problem Resolution

Proactively identify clients at risk of disengagement and define appropriate action plans;
Coordinate with internal teams (AM, Product, Supply, Tech, Marketing) to effectively resolve client issues.

4. Product Feedback and Continuous Improvement

Gather and analyze customer feedback to contribute to continuous improvement of the product or service;
Propose process improvements and systematically integrate AI into workflows

Compensation & Benefits:

Package: 35K€ to 40K€ including uncapped bonus based on client satisfaction
Transport and meal expenses covered up to 150€ per month (Cobee)
Health insurance, 100% covered by Naboo (Alan)
Sports subscription (Classpass)
Beautiful offices in the center of Barcelona
Top notch work equipment (Macbook)
Up to 1 day of remote work per week
Naboo team events

You are the ideal candidate if:

You speak native German and good English
Good knowledge of enterprise world (large accounts)
Good data analysis and reporting skills to measure customer satisfaction and usage
Project management skills, particularly during onboarding and deployment phases
You are very well organized and you pay attention to detail

Naboo is the ideal company for you if:

You are looking for challenges, responsibilities and fast progression opportunities
You want to contribute to shaping Naboo's go-to-market strategy for Germany and beyond
You want to thrive and grow in a high growth environment

Recruitment process

Step 1: Video call with VP customer success (30 minutes)
Step 3: case study with team lead (60 minutes)
Step 2: Speed dating at the office with 4-5 team members (90 minutes)

Art der Stelle: Vollzeit

Gehalt: 35.000,00€ - 40.000,00€ pro Jahr

Arbeitsort: Vor Ort

Solicitud rápida

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Quiero recibir la alerta de empleo más reciente de customer service representative en terrassa, ct

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