20 publicaciones de empleo destacadas de ambassador en barcelona, ct (¡Están contratando!)

Guest Experience Officer - Front Office (6 Months)
Grand Hyatt Barcelona —Barcelona, Barcelona provincia
- Disponibilidad fin de semana
- Español
- Inglés
- Microsoft Office
13d
Brand Manager Jack Daniel's FOB Iberia
Brown-Forman —Barcelona, Barcelona provincia
- Microsoft Powerpoint
- Microsoft Word
- Español
10d
GUCCI Store Director - Barcelona Paseo
Gucci —Barcelona, Barcelona provincia
- Disponibilidad fin de semana
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Fashion Advisor Women's RTW Expert
Chanel —Barcelona, Barcelona provincia
- Jornada completa
- Español
- Inglés
Sales Associate Barcelona (Temporary)
Christian Dior Couture —Barcelona, Barcelona provincia
- Jornada completa
- Español
- Ventas
- Inglés
Head of Global Portfolio Training
SITA Switzerland Sarl —Barcelona, Barcelona provincia
- Jornada completa
- Oficina
- Teletrabajo opcional
6d
BRAND AMBASSADOR
Etnia Barcelona —Barcelona, Barcelona provincia
- Español
- Habilidades de comunicación
- Negociación
- Oportunidades de crecimiento y desarrollo profesional
Fashion Advisor RTW Russian speaker
Chanel —Barcelona, Barcelona provincia
- Jornada completa
- Inglés
Deputy Store Manager - Barcelona Passeig de Gràcia
Christian Dior Couture —Barcelona, Barcelona provincia
- Jornada completa
- Español
- Microsoft Excel
- Ventas
8d
Social Media Specialist - Barcelona
LJselection —Barcelona, Barcelona provincia
- Jornada completa
- Trabajo híbrido
- Inglés
- Grado
- Abono gimnasio
Community & Events Programme Intern (Southern Europe)
The Social Hub —Barcelona, Barcelona provincia
- Jornada completa
- Español
- Inglés
- Microsoft Office
Solicitud rápida
DIRECTOR, PARTNERS
Almirall —Barcelona, Barcelona provincia
- Jornada completa
- Máster
- Grado
- Liderazgo
Waiter/Waitress (Seasonal) - Kimpton Vividora Barcelona
Kimpton —Barcelona, Barcelona provincia
- Español
- Inglés
- Hotel
Sales Support M/F
Geodis —El Prat de Llobregat, Barcelona provincia
- Jornada completa
- Grado
3d
Group Exercise Supervisor
David Lloyd Clubs —Barcelona, Barcelona provincia
- Media jornada
- Microsoft Outlook
- Máster
6d
Sales Manager - Barcelona Outlet
Dolce & Gabbana —Barcelona, Barcelona provincia
- CRM software
- Español
- Inglés
Asesor /a de Servicio - Service Advisor, Sabadell
Tesla —Sabadell, Barcelona provincia
- Jornada completa
- Español
- Inglés
- Microsoft Office
16h
Executive Assistant / Business Coordinator – AI to Transform Care (AITC)
AstraZeneca —Barcelona, Barcelona provincia
- Jornada completa
- Microsoft Powerpoint
- Español
- Microsoft Excel
5d
Training Manager South Europe
Le Creuset GmbH —Barcelona, Barcelona provincia
- Jornada completa
- Microsoft Powerpoint
- Español
- Ventas
6d
Office Manager
Keyfactor, Inc. —Barcelona, Barcelona provincia
- Jornada completa
- Español
- Inglés
- Oficina
Solicitud rápida
6d

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Guest Experience Officer - Front Office (6 Months)

Grand Hyatt Barcelona
Barcelona, Barcelona provincia

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Detalles del empleo

Jornada completa
Hace 13 días

Cualificaciones

Español
Inglés
Microsoft Office
Gestión de compliance
Cloud

Descripción completa del empleo

Summary

At Grand Hyatt Barcelona, one of the city’s newest luxury landmarks, we are looking for a service‑driven and detail‑oriented Guest Experience Officer to join our team on a 6‑month temporary contract.

This role is ideal for hospitality professionals who are passionate about guest experience and committed to delivering personalized, memorable stays that exceed expectations.

About the Role

As a Guest Experience Officer at Grand Hyatt Barcelona, you will be responsible for ensuring an exceptional guest journey from arrival to departure, acting as a key point of contact and a true ambassador of the brand.

You will work closely with the Front Office and other departments to anticipate guest needs, manage special requests, and deliver the highest levels of satisfaction.

This is an operational role with rotating shifts, including weekends and public holidays.

Qualifications

Key Responsibilities

Guest Experience & Personalized Service

Provide a warm and professional welcome, ensuring a smooth and memorable guest journey
Manage check‑in and check‑out processes, delivering a seamless experience
Handle guest inquiries, special requests, and concerns promptly and effectively
Apply service recovery techniques to resolve issues and ensure guest satisfaction
Follow up with guests to gather feedback and support continuous improvement

Guest Experience Management & VIP Relations

Build strong relationships with VIPs and returning guests
Record guest preferences in the system to personalize future stays
Coordinate amenities, upgrades, and special experiences
Anticipate guest needs and consistently exceed expectations

Collaboration & Teamwork

Coordinate with Housekeeping, Front Office, Concierge, and other departments to ensure a seamless experience
Maintain effective communication to manage complex guest requests
Contribute to a collaborative, positive, and guest‑focused team environment

Systems & Operational Control

Maintain accurate guest records using Opera / Opera Cloud
Ensure confidentiality of guest information at all times
Use internal tools to track guest satisfaction and service quality

Brand Representation & Continuous Improvement

Represent the Grand Hyatt brand with professionalism, empathy, and attention to detail
Contribute to continuous improvement initiatives related to guest experience
Ensure compliance with internal policies, quality standards, and safety procedures

Qualifications & Requirements

Fluency in English and Spanish, both spoken and written
Previous experience in a guest‑facing role within the hospitality industry
Excellent communication and interpersonal skills
Strong ability to multitask and prioritize effectively
Proactive, customer‑focused, and empathetic attitude
Familiarity with Opera / Opera Cloud is a plus
Good knowledge of Microsoft Office
Passion for hospitality and delivering exceptional guest experiences

Care Connects Us – Do Our Values Speak to You?

At Hyatt, we care for people so they can be their best. Our values — Empathy, Integrity, Respect, Inclusion, Experimentation, and Wellbeing — guide how we work every day.

What You’ll Love About Us

12 complimentary nights per year at Hyatt hotels worldwide
Special hotel rates for your family and friends from day one
50% discount on food and beverages at selected Hyatt hotels
Employee cafeteria
Free access to a wellbeing platform focused on mental health and personal development
Continuous learning opportunities and global career growth prospects

Be Part of Something GRAND

With more than 1,150 hotels in over 70 countries, Hyatt is recognized as a Great Place to Work.

Join Grand Hyatt Barcelona as a Guest Experience Officer (6‑month temporary contract) and help create meaningful, connected, and exceptional guest experiences.

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