20 publicaciones de empleo destacadas en customer success manager (¡Están contratando!)

Customer Success Manager - Airline or Airline Catering 80-100% (Europe, 100% remote)
LimeFlight —Madrid, Madrid provincia
- Jornada completa
- Teletrabajo
- Informática
- Inglés
- Grado
Customer Service Manager
Amcor —Alzira, Valencia provincia
- Media jornada
- Español
- Servicio al cliente
- Inglés
Customer Service Manager
SINGULARU —Valencia, Valencia provincia
- Marketing
- Servicio al cliente
- Grado
- Formación continua
Solicitud rápida
Customer Success Manager
Guesty —En remoto
- Jornada completa
- Teletrabajo
- CRM software
- Inglés
- Habilidades de comunicación
Solicitud rápida
Global Offer Manager - Enterprise Operations and Customer Service (Temporary)
Boston Consulting Group —Madrid, Madrid provincia
- Jornada completa
- Microsoft Powerpoint
- Microsoft Excel
- Microsoft Outlook
Customer Success Manager - Italian Speaker
Planet —Madrid, Madrid provincia
- Jornada completa
- Trabajo híbrido
- Español
- Inglés
- Oficina
Senior Customer Success Manager - French & English Speaking
Beyond Pricing —En remoto
- Teletrabajo
- Microsoft Excel
- Ventas
- Inglés
Customer Success Manager
AvePoint —Madrid, Madrid provincia
- Teletrabajo
- Español
- Azure
- Servicio al cliente
Solicitud rápida
6d
Customer Success Manager (for US Market, based in LATAM)
Crisalix LABS, SLU —En remoto
- Jornada completa
- Teletrabajo
- Español
- Ventas
- Inglés
Solicitud rápida
Customer Service Transformation Manager – SONG
Accenture —Madrid, Madrid provincia
- Jornada completa
- Trabajo híbrido
- CRM software
- Español
- Servicio al cliente
Customer Success Manager - French speaker
Netskope —Madrid, Madrid provincia
- Teletrabajo
- Español
- Oficina
- Grado
Gestor de Cuentas /Responsable Atención al Cliente
Maslabor Iberia ETT SL —Sabaris, Pontevedra provincia
- Jornada completa
- CRM software
- Microsoft Excel
- Servicio al cliente
Solicitud rápida
10d
Customer Success Manager EU-Fr.
Loyal Guru —Barcelona, Barcelona provincia
- Disponibilidad fin de semana
- Español
- Inglés
- Oficina
Customer Service Manager
Zapiplay —Tarragona, Tarragona provincia
- Jornada completa
- Español
- Servicio al cliente
- Inglés
AI Support Delivery Manager - Customer Care
Preply —Barcelona, Barcelona provincia
- Jornada completa
- Trabajo híbrido
- Máster
- Inteligencia artificial
- Liderazgo
Solicitud rápida
Customer Success Manager (CSM) - Proactivanet
Grupo Espiral —Gijón, Asturias provincia
- Disponibilidad fin de semana
- Teletrabajo
- Español
- Inglés
- Disponible para viajar
- Dietas
- Flexibilidad horaria
Solicitud rápida
Senior Customer Success Manager
osapiens —Madrid, Madrid provincia
- Jornada completa
- Trabajo híbrido
- Español
- Inglés
- Máster
Solicitud rápida
7d
Enterprise Customer Success Manager
Guesty —En remoto
- Jornada completa
- Teletrabajo
Solicitud rápida
7d
Customer Success Manager - French/Spanish
Concentrix —Barcelona, Barcelona provincia
- Jornada completa
- Español
- Azure
- Informática
Customer Success Manager EU- It
Loyal Guru —Barcelona, Barcelona provincia
- Disponibilidad fin de semana
- Español
- Inglés
- Oficina

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Customer Success Manager - Airline or Airline Catering 80-100% (Europe, 100% remote)

LimeFlight
Madrid, Madrid provincia

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Detalles del empleo

Jornada completa

Cualificaciones

Francés
Informática
Inglés
Grado
B2B
Administración y dirección de empresas
Relaciones Laborales
SaaS
Ciencias empresariales

Descripción completa del empleo

Join our fully remote, mission-driven team dedicated to pioneering sustainable inflight service management. Work on innovative technology solutions with global impact, collaborate within a diverse, international environment, and continuously enhance your skills through ongoing learning opportunities.

Headquartered in Zurich, Switzerland, with team members across 11 countries, we offer a dynamic and engaging company culture that celebrates creativity, collaboration, and inclusion.

About the role

We are looking for a dynamic and customer-focused Customer Success Manager (CSM) to join our team.

In this role, you will own a portfolio of airline customers and be responsible for driving long-term customer success, retention, and growth. You will act as a trusted advisor to key stakeholders, ensuring that customers realise measurable value from LimeFlight while continuously identifying opportunities to expand their usage.

This is not a purely operational role you will take ownership of customer outcomes and proactively manage relationships.

Fluency in French is a strong plus to support our international customer base.

Key responsibilities

Strategic Customer Ownership

Own and manage a portfolio of key airline customers
Build strong, trust-based relationships with stakeholders across operations, IT, and management
Act as a strategic partner, aligning LimeFlight capabilities with customer business objectives
Lead regular business reviews and management meetings

Customer Value & Growth

Monitor customer health, adoption, and satisfaction
Identify upsell and cross-sell opportunities (e.g. modules, integrations, services)
Drive retention and expansion revenue within your customer portfolio
Actively contribute to renewal processes and commercial discussions

Implementation Oversight

Support onboarding and implementation phases as a strategic counterpart
Guide customers through integrations, data setup, and adoption best practices
Collaborate with implementation teams to ensure a smooth transition into run mode

Training & Enablement

Deliver targeted training sessions and workshops (remote & on-site)
Enable customers to adopt new features and optimize their processes
Promote best practices and continuous improvement

Cross-functional Collaboration

Work closely with various teams
Act as the voice of the customer internally
Provide structured feedback to influence product development

Key competencies

Minimum of 3–5 years of experience in the Airline Industry or Airline Catering Industry
Experience working with SaaS products or complex B2B software solutions is a plus
Bachelor's degree in Business Administration, Information Technology, or a related field
Strong stakeholder management and communication skills
Ability to manage multiple customer relationships in a fast-paced environment
Commercial mindset with a focus on value creation and growth
Proactive, ownership-driven approach to customer success
Highly organised and reliable

Language

Fluent in English
French is a strong plus

Expected Travel Needs

You should be willing to travel up to 20% a year to customer on-site visits.

Hiring Process

Recruiter Screen (45 mins)
Interview with Hiring Manager (1 hour)
Discussion with founder(s) and peer(s)

LimeFlight is proud to be an equal opportunity employer.

We are committed to creating an inclusive environment where everyone regardless of race, ethnicity, gender identity or expression, sexual orientation, age, disability, religion, or background can thrive and do their best work.

Join us and be part of a team committed to shaping a zero-waste future for aviation, where your ideas and passion truly matter.

Let’s talk!

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Customer Success Manager (for US Market, based in LATAM)

Customer Service Transformation Manager – SONG

Customer Success Manager - French speaker

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Customer Success Manager EU-Fr.

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Customer Success Manager EU- It

Quiero recibir la alerta de empleo más reciente de customer success manager

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