20 publicaciones de empleo destacadas en guest service agent (¡Están contratando!)

Spa Guest Services Agent - Six Senses Ibiza
Six Senses Ibiza —Sant Joan de Labritja, Illes Balears provincia
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Solicitud rápida
Guest Service Line Agent - Gran Meliá Palacio de Isora (40564)
Melia Hotels International —Santa Cruz de Tenerife, Santa Cruz de Tenerife provincia
- Español
- Inglés
- Microsoft Office
6d
Royal Service (F/M/X)
FAIRMONT —Cádiz, Cádiz provincia
- Jornada completa
- Microsoft Powerpoint
- Microsoft Word
- Español
Solicitud rápida
GUEST SERVICE LINE AGENT (40191)
Melia Hotels International —Madrid, Madrid provincia
- Español
- Servicio al cliente
- Hotel
Housekeeping Supervisor - Six Senses Ibiza
Six Senses Ibiza —Sant Joan de Labritja, Illes Balears provincia
- Microsoft Powerpoint
- Microsoft Word
- CRM software
Solicitud rápida
3d
Guest Experience Agent
Hotel El Fuerte Marbella —Marbella, Málaga provincia
- Jornada completa
- Servicio al cliente
- Inglés
- Microsoft Office
- Formación continua
Solicitud rápida
Port Operations Agent | Mallorca
TUI —Palma de Mallorca, Illes Balears provincia
- Jornada completa
- Español
- Inglés
- Microsoft Office
Reservation Agent- Aethos Mallorca
Aethos —Mallorca, Illes Balears provincia
- Jornada completa
- Español
- Servicio al cliente
- Inglés
Director, Applied AI Transformation - Travel & Hospitality
EPAM Systems, Inc. —En remoto
- Teletrabajo
- Azure
- Informática
- Oficina
- Vacaciones pagadas
- Programa de recomendación
7d
Guest Experience Agent - Hotel Arts Barcelona
Marriott International, Inc —Barcelona, Barcelona provincia
- Jornada completa
- Sin necesidad de experiencia
- Hotel
- Bachillerato
NGIS Reservation Agent
Amentum —Garcia, Tarragona provincia
- Jornada completa
- Servicio al cliente
- Bachillerato
Front Office Agent (F/M/X)
FAIRMONT —Cádiz, Cádiz provincia
- Disponibilidad fin de semana
- Sistema operativo Windows
- Hotel
Solicitud rápida
TUI MAGIC LIFE Bike Guide (m/f/d)
TUI Group —Málaga, Málaga provincia
- Jornada completa
- Español
- Inglés
- Microsoft Office
Specialist, Loyalty Operations Customer Care
Radisson Hotel Group —Madrid, Madrid provincia
- Jornada completa
- Trabajo híbrido
- CRM software
- Servicio al cliente
- Inglés
Solicitud rápida
Spa Agent - Hotel Arts Barcelona
Marriott International, Inc —Barcelona, Barcelona provincia
- Jornada completa
- Sin necesidad de experiencia
- Hotel
- Bachillerato
Front Desk Agent - Hotel Arts
Hotel Arts Barcelona —Barcelona, Barcelona provincia
- Jornada completa
- Sin necesidad de experiencia
- Hotel
- Bachillerato
Customer Service Agent (Telephone Operator) - W Barcelona
Marriott International, Inc —Barcelona, Barcelona provincia
- Jornada completa
- Servicio al cliente
- Sin necesidad de experiencia
- Bachillerato
3d
Agent-At Your Service
Marriott International, Inc —Madrid, Madrid provincia
- Jornada completa
- Sin necesidad de experiencia
- Hotel
- Bachillerato
3d
Senior Backend Engineer, Booking Platform - 100% Remote - EMEA
Hostaway —Barcelona, Barcelona provincia
- Jornada completa
- Teletrabajo
- Oficina
- Máster
- APIs
- Teletrabajo opcional
Solicitud rápida
Front Office Agent - Torre Melina a Gran Melia Hotel (37877)
Melia Hotels International —Barcelona, Barcelona provincia
- Servicio al cliente
- Inglés
- Hotel

Quiero recibir la alerta de empleo más reciente de guest service agent

Al iniciar sesión en tu cuenta, aceptas las Condiciones del servicio de SimplyHired, nuestra Política sobre cookies y nuestra Política de privacidad.

Spa Guest Services Agent - Six Senses Ibiza

Six Senses Ibiza -
Sant Joan de Labritja, Illes Balears provincia

Solicitud rápida

Detalles del empleo

Cualificaciones

Microsoft Powerpoint
Microsoft Word
Microsoft Excel
Inglés
Microsoft Office

Descripción completa del empleo

As Spa Guest Services Agent (GSA), I fully comprehend the vision of Six Senses to help people reconnect with themselves, others and the world around them, plus our values of local sensitivity and global sensibility, crafted experiences, emotional hospitality, responsible and caring, fun and quirky and pioneering wellness. By embracing the Six Senses vision and values, I will deliver an exceptional experience for guests and develop hosts to be the very best they can be.

I will fully embrace, implement, safeguard and internally market the overall Wellness philosophy, concepts and programs such as Sleep With Six Senses, Eat With Six Senses and Grow With Six Senses platforms. All aspects of these wellness initiatives will be adopted and promoted throughout the human resources and training functions.

Responsibilities
In this role, I will assume full responsibility for the efficient operation of all guest experience tasks to provide exceptional products and services within brand operating standards.

I will perform the following relevant tasks for this role:

Attend meetings and training as required by supervisors.

Assist with the setup and smooth running of daily operations at the spa reception, maintaining Six Senses Spa standards.

Ensure the reception area and spa front of house are clean, organized, and presentable always.

Make, reconfirm, and verify guest bookings, including appointment scheduling for upcoming days.

Manage guest profiles meticulously, ensuring accuracy and avoiding duplication.

Escort guests to their designated areas, explaining the guest journey and enhancing their experience.

Address guest complaints promptly, logging guest comments and feedback for improvement.

Answer phone and email inquiries promptly and professionally.

Serve welcome drinks or other menu offerings to guests as required.

Provide courteous, prompt, and accurate service to all guests.

Offer retail products appropriately to guests, ensuring the retail area is set up according to standards.

Log all product recommendations and upsell spa, fitness, and wellness activities to enhance guest experiences.

Assist with stock counts for retail and professional items when required.

Prepare and process guest bills accurately.

Maintain proper documentation by filling out controls, reports, and relevant forms during shifts.

Ensure cleanliness and hygiene in spa areas, including common spaces and wet areas.

Replace towels and amenities as needed to maintain operational standards.

Monitor and report any lost and found items, guest incidents, or equipment issues to management or designated team.

Attend meetings and training sessions as required by supervisors.

Assist management with any additional tasks as needed to support the spa team and operations.

Maintain and uphold Six Senses operational and service guidelines, exceeding performance benchmarks and adhering to LQA standards.

Qualification

To execute the position of SPA GSA, I confirm that I have the required qualifications>

I have least two years’ experience in a similar or higher role within luxury spas and health clubs, supported by proven certifications and diplomas.
I am a personally involved, visible and proactive host with excellent organizational skills, an intuitive sense of product and service quality, and a strong passion for excellence.
I have a clear understanding of the sophisticated needs of luxury customers and proven experience working positively in a cross-cultural environment.
My technical skills include MS Office: Word, Excel, PowerPoint and Outlook.
I consistently keep myself updated on the latest trends in fitness and wellness.
I have an excellent command of written and spoken English, along with knowledge of the local language and customs.
I am committed to maintaining a thorough understanding of Six Senses, including its guidelines, rules and regulations, brand and operating standards, facilities and services.

The above is intended to provide an overview of the role and responsibilities for a Spa Guest Services Agent at Six Senses Ibiza. It is not and does not infer that the above is an inclusive and/or exhaustive list of the duties and responsibilities inherent in the position.

Six Senses Ibiza is an equal opportunity employer. This policy applies to all terms and conditions of employment.

Solicitud rápida

Refina tu búsqueda

guest service agent empleos

Spa Guest Services Agent - Six Senses Ibiza

Guest Service Line Agent - Gran Meliá Palacio de Isora (40564)

Royal Service (F/M/X)

GUEST SERVICE LINE AGENT (40191)

Housekeeping Supervisor - Six Senses Ibiza

Guest Experience Agent

Port Operations Agent | Mallorca

Reservation Agent- Aethos Mallorca

Director, Applied AI Transformation - Travel & Hospitality

Guest Experience Agent - Hotel Arts Barcelona

NGIS Reservation Agent

Front Office Agent (F/M/X)

TUI MAGIC LIFE Bike Guide (m/f/d)

Specialist, Loyalty Operations Customer Care

Spa Agent - Hotel Arts Barcelona

Front Desk Agent - Hotel Arts

Customer Service Agent (Telephone Operator) - W Barcelona

Agent-At Your Service

Senior Backend Engineer, Booking Platform - 100% Remote - EMEA

Front Office Agent - Torre Melina a Gran Melia Hotel (37877)

Quiero recibir la alerta de empleo más reciente de guest service agent

Herramientas para candidatos

Herramientas para empresas

Buscar

Mantener la conexión