20 publicaciones de empleo destacadas en customer product manager (¡Están contratando!)

(CS) Customer Success Manager
3D Digital Venue —Castellón provincia
- Horas extra
- Español
- Inglés
- Project management
Customer Product Manager
Giesecke+Devrient —Sant Joan Despí, Barcelona provincia
- Jornada completa
- Informática
- Inglés
- Microsoft Office
- Teletrabajo opcional
Product Manager (Trust & Safety)
Donorbox —En remoto
- Teletrabajo
- Negociación
Solicitud rápida
10d
VIP Development Manager
Bally's Interactive —Ceuta, Ceuta
- Trabajo híbrido
- CRM software
- Español
- Servicio al cliente
- Abono gimnasio
Solicitud rápida
Customer Success Manager
Guesty —En remoto
- Jornada completa
- Teletrabajo
- CRM software
- Español
- Google Suite
Solicitud rápida
Product Operations Manager
RemoFirst —En remoto
- Jornada completa
- Teletrabajo
- Microsoft Excel
- Inglés
- SQL
Solicitud rápida
Customer Success Manager
Once For All - Nalanda —Madrid, Madrid provincia
- Trabajo híbrido
- Microsoft Powerpoint
- CRM software
- Español
Assistant Store Manager
Antony Morato —Madrid, Madrid provincia
- Jornada completa
- Español
- Ventas
- Servicio al cliente
- Ayuda al desarrollo profesional
- Oportunidades de crecimiento y desarrollo profesional
Solicitud rápida
4d
Product Manager
Epson —Barcelona, Barcelona provincia
- Español
- Inglés
- Oficina
Product Manager - Gaming Experience
LeoVegas Group —Málaga, Málaga provincia
- Jornada completa
- Inglés
- Investigación
- Oficina
Senior Strategy & Operations Manager
Mews —En remoto
- Teletrabajo
- Hotel
- Inteligencia artificial
- Experiencia en hoteles
- Teletrabajo opcional
4d
Sr Product Operations Manager - 100% Remote - EMEA
Hostaway —Barcelona, Barcelona provincia
- Jornada completa
- Teletrabajo
- Oficina
- Grado
- Inteligencia artificial
- Teletrabajo opcional
Solicitud rápida
11d
Group Product Manager
BLACKLANE —Barcelona, Barcelona provincia
Solicitud rápida
Senior Product Manager
Contentsquare —En remoto
- Jornada completa
- Teletrabajo
- Inglés
- Investigación
- Oficina
Solicitud rápida
Product Manager
Kabilio —Barcelona, Barcelona provincia
- Trabajo híbrido
- Español
- Inglés
Senior Growth Product Manager
AirHelp —Barcelona, Barcelona provincia
- Jornada completa
- Trabajo híbrido
- Oficina
- Teletrabajo opcional
Solicitud rápida
11d
Product Line Manager - Wetlaid
Magnera Corporation —Barcelona, Barcelona provincia
- Jornada completa
- Teletrabajo
- Inglés
- Máster
- Desarrollo de negocios
Product Manager
Sparta —Madrid, Madrid provincia
- Jornada completa
- Teletrabajo
- Oficina
- Inteligencia artificial
Product Manager (Pass)
Proton AG —Barcelona, Barcelona provincia
- Oficina
CRM Manager
Hero Gaming —Nueva Andalucia, Málaga provincia
- CRM software
- Marketing

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(CS) Customer Success Manager

3D Digital Venue
Castellón provincia

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Detalles del empleo

Cualificaciones

Español
Inglés
Project management
SaaS

Descripción completa del empleo

Job Title: Customer Success Manager

Department: Customer Success

Reports To: Head of Customer Success

Location: Barcelona, ES

Role Summary: We are looking for a Customer Success Manager to help evolve our Customer Success function toward a more proactive, value-driven model. This role combines strong delivery ownership with commercial and strategic responsibility. In the short term, the focus will remain on managing complex client implementations and ensuring successful delivery. Over time, this person will play a key role in shaping and owning how we drive customer value, including renewals and expansion. Working closely with the Head of Customer Success, this role will contribute to building the foundations of a scalable CS function that balances delivery excellence with long-term growth.

Key Responsibilities

Client Delivery & Project Ownership
– Own the successful delivery of complex client projects from kickoff through launch.
– Manage multiple implementations simultaneously, keeping timelines, risks, and dependencies under control.
– Coordinate internal teams (Sales, Product, 3D, Engineering, Finance).
– Support and guide other CSMs on complex delivery when needed.

Client Management
– Act as the main point of contact for assigned customers.
– Manage expectations and provide clear, proactive communication.
– Drive client accountability to ensure project progress.

Value & Growth
– Identify opportunities to expand the value clients gain from our solutions.
– Contribute to defining customer journeys and value realization strategies.
– Help build processes around renewals and expansion.
– Progressively take ownership of renewals and upsell opportunities.

Required Qualifications
– 3–6+ years of experience in Customer Success, Implementation, or Project Management.
– Experience managing complex, multi-stakeholder client projects.
– Exposure to renewals, upsells, or commercial conversations.
– Strong communication and stakeholder management skills.
– Comfortable operating in a fast-moving, evolving environment.
– Highly organized with strong attention to detail.
– Spanish & English proficiency.

Nice to Have
– Experience in SaaS or technology-driven environments.
– Background in event tech, ticketing, or venue-related industries.
– Experience contributing to Customer Success processes or strategy.

Key Attributes for Success
– Balanced mindset: Able to combine execution excellence with strategic thinking.
– Ownership: Takes responsibility for complex client situations and drives outcomes.
– Customer-focused: Understands and maximizes client value over time.
– Adaptability: Thrives in evolving structures and growing teams.
– Growth-oriented: Progressively takes on commercial responsibility and expansion opportunities.

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