20 publicaciones de empleo destacadas en customer success manager (¡Están contratando!)

Customer Success Manager Senior
Orquest - Retail Smart Planning —Madrid, Madrid provincia
- Jornada completa
- Teletrabajo
- CRM software
- Español
- Microsoft Excel
Solicitud rápida
Customer Service Manager
SINGULARU —Valencia, Valencia provincia
- Marketing
- Servicio al cliente
- Grado
- Formación continua
Solicitud rápida
Customer Success Manager
Guesty —En remoto
- Jornada completa
- Teletrabajo
- CRM software
- Inglés
- Habilidades de comunicación
Solicitud rápida
Senior Customer Success Manager - French & English Speaking
Beyond Pricing —En remoto
- Teletrabajo
- Microsoft Excel
- Ventas
- Inglés
Senior Customer Success Manager, EMEA
Duetto Research —Barcelona, Barcelona provincia
- Teletrabajo
- Salesforce
- Inglés
- Hotel
Solicitud rápida
7d
Senior Customer Success Manager
osapiens —Madrid, Madrid provincia
- Jornada completa
- Trabajo híbrido
- Español
- Inglés
- Máster
Solicitud rápida
8d
Customer Success Manager
3Shape —Madrid, Madrid provincia
Technical Customer Success Manager
AvePoint —Madrid, Madrid provincia
- Teletrabajo
- Español
- Azure
- Servicio al cliente
Solicitud rápida
7d
Enterprise Customer Success Manager
Guesty —En remoto
- Jornada completa
- Teletrabajo
Solicitud rápida
8d
RESPONSABLE DE CUSTOMER SERVICE LOGÍSITICA MADRID H/M
STEF —Torrejón de Ardoz, Madrid provincia
- Jornada completa
- Servicio al cliente
- Inglés
- Grado
- Formación continua
- Oportunidades de crecimiento y desarrollo profesional
Customer Support (PMS y Channel Manager)
Icnea —Barcelona, Barcelona provincia
- Jornada completa
- Trabajo híbrido
- Español
- Servicio al cliente
- Habilidades de comunicación
- Seguro médico privado
- Teletrabajo opcional
Solicitud rápida
7d
ECE & MEA Customer Support Service Line Manager
HP —Sant Cugat del Vallès, Barcelona provincia
- Jornada completa
- Trabajo híbrido
- Ventas
- Habilidades de análisis
- Liderazgo
- Parking gratuito
- Seguro de vida
Customer Success Manager – German Market
Spendesk —Barcelona, Barcelona provincia
- Trabajo híbrido
- Sistemas ERP
- Inglés
- Oficina
9d
Customer Service Sales Area Manager
Coesia —Santa Perpètua de Mogoda, Barcelona provincia
- Servicio al cliente
- Inglés
- Seguro de vida
Solicitud rápida
Customer Technical Support (hotline) & Dispatch manager
Beckman Coulter Diagnostics —La Moraleja, Madrid provincia
- Jornada completa
- Español
- Servicio al cliente
- Inglés
Responsable de Atención al Cliente, Comunicación y Marketing
Avanza —Collado Villalba, Madrid provincia
- Teletrabajo
- Marketing
- Servicio al cliente
- Gestión de equipo
- Oportunidades de crecimiento y desarrollo profesional
7d
Responsable CUSTOMER SERVICE Import/Export Madrid
Humanus Consulting —Madrid, Madrid provincia
- Incorporación inmediata
- Servicio al cliente
- Inglés
- Habilidades de comunicación
- Oportunidades de crecimiento y desarrollo profesional
JEFE/A DEPARTAMENTO COMERCIAL EXPORTACION RESTO MUNDO
GRUPO VALL COMPANYS —Madrid, Madrid provincia
- Jornada completa
- Ventas
- Inglés
RESPONSABLE DE ATENCIÓN AL CLIENTE Y GESTIÓN JURÍDICO-ADMINISTRATIVA
BRAVO ADVOCATS ASSOCIATS SLU —l'Hospitalet de Llobregat, Barcelona provincia
- 26.000 € al año
- Incorporación inmediata
- Microsoft Word
- CRM software
- Microsoft Excel
Jefe/a equipo canal telefónico - Call Center
Prosegur España —Madrid, Madrid provincia
- De 25.500 € a 30.000 € al año
- Jornada completa
- Microsoft Office
- Bachillerato
- Liderazgo
15h

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Customer Success Manager Senior

Orquest - Retail Smart Planning
Madrid, Madrid provincia

Solicitud rápida

Detalles del empleo

Jornada completa

Cualificaciones

CRM software
Francés
Español
Power BI
Microsoft Excel
Inglés
Machine learning
HubSpot
SaaS

Descripción completa del empleo

Orquest was born from a conviction: in retail, every interaction counts. A fundamental part of the in-store experience is people — both customers and employees — and our software is created precisely to synchronize both. We put AI and machine learning at the service of stores so they always have the right employee, in the right place, at the right time.

Our team is growing and we're looking for a Customer Success Manager (CSM) to help drive software adoption, maximize value, and ensure long-term satisfaction for our clients.

✨ How you'll make a difference

Own your client portfolio and be accountable for their health, adoption, and value delivery.

Protect and increase revenue by providing valuable insights to customers through data, offering improvement recommendations that help them improve & succeed.
Run structured value sessions — presenting KPI progress, identifying improvement opportunities, and recommending concrete actions.
Monitor usage, actions, progress and customer health proactively; escalate and act before problems grow.
Lead Strategic Business Reviews tied to each customer's objectives and drive renewal and upsell conversations.
Coordinate internally with Sales, Product, Enablement, Implementation, and Support to unblock issues and relay customer feedback.
Keep CRM and customer records accurate and up to date.
Be product and business savvy, ensuring to tailor the customer experience to meet their business needs with Orquest.

Requirements

What we are looking for

Senior: 4+ years as a Customer Success Manager, Account Manager, or similar role in B2B SaaS environments (experience in Retail or Workforce Management is a huge plus).
Proven track record of driving software adoption, customer retention, and account growth.
Strong analytical skills — you're comfortable working with data, building reports, and translating numbers into decisions. Knowledge of Excel and Power BI are necessary.
Excellent communication and storytelling skills, with the ability to influence and engage both operational store managers and C-level executives.
An empathy-driven approach combined with sharp problem-solving skills to navigate complex customer situations.
Ability to manage a diverse portfolio of clients simultaneously and prioritize effectively in a fast-paced environment.
Experience with CRM tools (HubSpot, Vitally)
Advanced English and Spanish level (C1). French is a very strong plus.

Benefits

What we offer

✨ A key role in a fast-growing international SaaS company

A diverse, global team and collaborative culture

Real ownership and autonomy to drive impact

Beyond the Salary:

Comprehensive Medical Insurance.
OpenUp platform for your mental well-being.
Cobee for flexible compensation (meals, transport, etc.).
Language classes to keep you growing.
A flexible work model

Solicitud rápida

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customer success manager empleos

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Senior Customer Success Manager - French & English Speaking

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Enterprise Customer Success Manager

RESPONSABLE DE CUSTOMER SERVICE LOGÍSITICA MADRID H/M

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ECE & MEA Customer Support Service Line Manager

Customer Success Manager – German Market

Customer Service Sales Area Manager

Customer Technical Support (hotline) & Dispatch manager

Responsable de Atención al Cliente, Comunicación y Marketing

Responsable CUSTOMER SERVICE Import/Export Madrid

JEFE/A DEPARTAMENTO COMERCIAL EXPORTACION RESTO MUNDO

RESPONSABLE DE ATENCIÓN AL CLIENTE Y GESTIÓN JURÍDICO-ADMINISTRATIVA

Jefe/a equipo canal telefónico - Call Center

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