20 publicaciones de empleo destacadas de customer service representative en boadilla del monte, md (¡Están contratando!)

Representative Customer Service
DRiV —Madrid, Madrid provincia
- Español
- Ventas
- Servicio al cliente
15h
Regional Aftersales Representative
BYD Europe —Madrid, Madrid provincia
- Microsoft Powerpoint
- Español
- Ventas
1d
Office Based Business Development and Account Manager
CHEP —Madrid, Madrid provincia
- Jornada completa
- Trabajo híbrido
- Español
- Ventas
- Salesforce
7d
German and English Speaking Customer Service Agent (m/f/d) - 100% remote
SIXT Spain —Madrid, Madrid provincia
- Disponibilidad fin de semana
- Teletrabajo
- CRM software
- Servicio al cliente
- Inglés
Solicitud rápida
Sales Development Representative BeNeLux (Amsterdam)
SoSafe —Madrid, Madrid provincia
- Jornada completa
- Teletrabajo
- CRM software
- Ventas
- Inglés
Compliance Assistant - GFCSU
American Express —Madrid, Madrid provincia
- Jornada completa
- Microsoft Excel
- Inglés
- Grado
- Seguro dental
- Seguro oftalmológico
4d
Merchants Customer Service Representative - Dutch & English Speaker
American Express —Madrid, Madrid provincia
- Jornada completa
- Servicio al cliente
- Inglés
- Negociación
- Seguro dental
- Seguro oftalmológico
6d
HR Business Partner
Eurovision Services —Madrid, Madrid provincia
- Trabajo híbrido
- Español
- Gestión de conflictos
- Recursos humanos
- Plan de pensiones
14d
Franchise Administator
Legends Global (Europe) —Madrid, Madrid provincia
- Trabajo híbrido
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Teletrabajo opcional
- Plan de pensiones
Solicitud rápida
Inside Sales Representative - HVAC
Vertiv —Madrid, Madrid provincia
- Oracle
- Ventas
- Inglés
13h
Sales Representative
Steris —Madrid, Madrid provincia
- Jornada completa
- Grado
Field Sales Representative (Microsoft)
Arrow Electronics, Inc. —Alcobendas, Madrid provincia
- Jornada completa
- Trabajo híbrido
- Español
- Ventas
- Inglés
Sales Associate Shop in Shop Serrano 8h Sundays (f/m/x)
Hugo Boss —Madrid, Madrid provincia
- Ventas
- Inglés
9d
New business & Strategy | Madrid-Based
INNOCV Solutions S.L.U. —Madrid, Madrid provincia
- Trabajo híbrido
- CRM software
- Ventas
- Inglés
Solicitud rápida
Station Manager
Europcar —Leganés, Madrid provincia
- Jornada completa
- Servicio al cliente
- Liderazgo
Senior Sales Representative - Zona Murcia
Elanco —Madrid, Madrid provincia
- Jornada completa
- Español
- Ventas
- Inglés
Rear Fuselage Aerostructures Strategic Buyer (Temp Agency)
Airbus Operations SL —Getafe, Madrid provincia
- Jornada completa
- Inglés
- Project management
6d
Business Development Manager, (Hybrid)
Transaction Network Services —Madrid, Madrid provincia
- Jornada completa
- Español
- Ventas
- Inglés
Sales Manager (English Required)
CST Industries, Inc. —Madrid, Madrid provincia
- Microsoft Powerpoint
- Microsoft Word
- CRM software
Solicitud rápida
Clinical Sales Representative, Coronary Therapies (based in Madrid)
Boston Scientific —Madrid, Madrid provincia
- Español
- Enfermería
- Ventas
14d

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Representative Customer Service

DRiV -
Madrid, Madrid provincia

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Detalles del empleo

Hace 15 horas

Cualificaciones

Español
EDI
Ventas
Servicio al cliente
SAP
Inglés
Microsoft Office
Máster
Grado
Cloud
Requisitos comerciales
Italiano

Descripción completa del empleo

TEMPORARY ROLE (CONTRACT FOR 8 MONTHS)

Role purpose:

To provide exceptional customer service and quality sales support to the UK & Nordics customer base and all wider business functions, supporting the CS Team Leader in the efficient management of all daily operations within the Customer Services department.

Key role overview:

End-to-end management of the entire order to shipment process, including customer order and delivery follow-up and all relevant administration.
Engage with customers to provide a positive, quality Sales experience in all circumstances.
Closely collaborate with Sales department and across all business functions both locally and centrally.
Promote a high level of customer satisfaction and quality of service.
Provide quality and proactive support to both internal and external customers.

Responsibilities:

End-to-end management of the OTS (order to shipment) process.
Daily contact/liaison with customers and sales team.
Daily contact/liaison with traffic department and carriers, closely following up issues affecting customer delivery.
Ensure daily log-in & consistent availability on cloud-based, interactive telephony system (Fuze).
Process customer pricing approval requests (PAR) and action/follow up within appropriate departments.
Set up/process new customer accounts (or implement changes to existing accounts) and business approval forms in conjunction with Master Data team.
Provide customer and internal reports as and when required.
Update and maintain all customer records in conjunction with Master Data.
Promote & follow-up electronic ordering (Teccom/EDI).
Support in processing customer invoicing & resolution of queries as appropriate.
Review and update packing/shipping instructions.
Maximize shipments and improve availability where possible.
Proactive resolution of CS/delivery/billing complaints through liaison with appropriate depts. and follow up (escalation to Team Leader where necessary).
Follow-up proactively with material and delivery issues, ensuring high level of customer focus.
Interface with credit department and all other departments.
Meet forecast pressure.
Initial point of contact for all first-level customer complaints and queries.
Follow all procedures according to corporate guidelines (in a timely manner).
Provide documents whenever necessary/as required for audit purposes.

Requirements:

Minimum/Essential: Bachelor's degree
Previous experience in a customer service/admin environment (essential).
High level of written and spoken English & Spanish & Italian (essential).
Good working knowledge of MS Office (essential).
Willingness to participate in ongoing training and development of skills and service in line with ever changing business requirements (essential).
Genuine passion for Customer Service.
The ability to be able to liaise confidently with customers and internal stakeholders (Internal: all departments / External: customers, agents, forwarders, and others when required).
SAP knowledge and experience (essential).
Automotive industry experience would be advantageous.

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Refina tu búsqueda

customer service representative empleos en boadilla del monte, md

Representative Customer Service

Regional Aftersales Representative

Office Based Business Development and Account Manager

German and English Speaking Customer Service Agent (m/f/d) - 100% remote

Sales Development Representative BeNeLux (Amsterdam)

Compliance Assistant - GFCSU

Merchants Customer Service Representative - Dutch & English Speaker

HR Business Partner

Franchise Administator

Inside Sales Representative - HVAC

Sales Representative

Field Sales Representative (Microsoft)

Sales Associate Shop in Shop Serrano 8h Sundays (f/m/x)

New business & Strategy | Madrid-Based

Station Manager

Senior Sales Representative - Zona Murcia

Rear Fuselage Aerostructures Strategic Buyer (Temp Agency)

Business Development Manager, (Hybrid)

Sales Manager (English Required)

Clinical Sales Representative, Coronary Therapies (based in Madrid)

Quiero recibir la alerta de empleo más reciente de customer service representative en boadilla del monte, md

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