20 publicaciones de empleo destacadas en customer success manager (¡Están contratando!)

Customer Success Manager - Airline or Airline Catering 80-100% (Europe, 100% remote)
LimeFlight —Madrid, Madrid provincia
- Jornada completa
- Teletrabajo
- Informática
- Inglés
- Grado
Customer Service Manager
Amcor —Alzira, Valencia provincia
- Media jornada
- Español
- Servicio al cliente
- Inglés
Customer Service Manager
SINGULARU —Valencia, Valencia provincia
- Marketing
- Servicio al cliente
- Grado
- Formación continua
Solicitud rápida
Senior Customer Success Manager - French & English Speaking
Beyond Pricing —En remoto
- Teletrabajo
- Microsoft Excel
- Ventas
- Inglés
Customer Success Manager
AvePoint —Madrid, Madrid provincia
- Teletrabajo
- Español
- Azure
- Servicio al cliente
Solicitud rápida
6d
Customer Service Manager
Zapiplay —Tarragona, Tarragona provincia
- Jornada completa
- Español
- Servicio al cliente
- Inglés
Senior Customer Success Manager
osapiens —Madrid, Madrid provincia
- Jornada completa
- Trabajo híbrido
- Español
- Inglés
- Máster
Solicitud rápida
7d
Enterprise Customer Success Manager
Guesty —En remoto
- Jornada completa
- Teletrabajo
Solicitud rápida
7d
Customer Success Manager EU- It
Loyal Guru —Barcelona, Barcelona provincia
- Disponibilidad fin de semana
- Español
- Inglés
- Oficina
ECE & MEA Customer Support Service Line Manager
HP —Sant Cugat del Vallès, Barcelona provincia
- Jornada completa
- Trabajo híbrido
- Ventas
- Habilidades de análisis
- Liderazgo
- Parking gratuito
- Seguro de vida
Customer Success Manager – German Market
Spendesk —Barcelona, Barcelona provincia
- Trabajo híbrido
- Sistemas ERP
- Inglés
- Oficina
8d
Customer Support (PMS y Channel Manager)
Icnea —Barcelona, Barcelona provincia
- Jornada completa
- Trabajo híbrido
- Español
- Servicio al cliente
- Habilidades de comunicación
- Seguro médico privado
- Teletrabajo opcional
Solicitud rápida
6d
Customer Technical Support (hotline) & Dispatch manager
Beckman Coulter Diagnostics —La Moraleja, Madrid provincia
- Jornada completa
- Español
- Servicio al cliente
- Inglés
Responsable de Atención al Cliente, Comunicación y Marketing
Avanza —Collado Villalba, Madrid provincia
- Teletrabajo
- Marketing
- Servicio al cliente
- Gestión de equipo
- Oportunidades de crecimiento y desarrollo profesional
6d
Responsable CUSTOMER SERVICE Import/Export Madrid
Humanus Consulting —Madrid, Madrid provincia
- Incorporación inmediata
- Servicio al cliente
- Inglés
- Habilidades de comunicación
- Oportunidades de crecimiento y desarrollo profesional
JEFE/A DEPARTAMENTO COMERCIAL EXPORTACION RESTO MUNDO
GRUPO VALL COMPANYS —Madrid, Madrid provincia
- Jornada completa
- Ventas
- Inglés
RESPONSABLE DE ATENCIÓN AL CLIENTE Y GESTIÓN JURÍDICO-ADMINISTRATIVA
BRAVO ADVOCATS ASSOCIATS SLU —l'Hospitalet de Llobregat, Barcelona provincia
- 26.000 € al año
- Incorporación inmediata
- Microsoft Word
- CRM software
- Microsoft Excel
Encargada de tienda y dependienta
HORIZONTAL descanso —Mieres, Asturias provincia
- Incorporación inmediata
- Español
- Ventas
- Servicio al cliente
Solicitud rápida
Dependiente/a – encargado/a tienda ropa
domestiko.com —Candás, Asturias provincia
- Jornada completa
- Servicio al cliente
AGENT D'ATENCIÓ ALS CLIENTS A L'AEROPORT -CAPS DE SETMANA-
Oficina de Treball del SOC —El Prat de Llobregat, Barcelona provincia
- Solo fin de semana
- Español
- Servicio al cliente
- Inglés

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Customer Success Manager - Airline or Airline Catering 80-100% (Europe, 100% remote)

LimeFlight
Madrid, Madrid provincia

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Detalles del empleo

Jornada completa

Cualificaciones

Francés
Informática
Inglés
Grado
B2B
Administración y dirección de empresas
Relaciones Laborales
SaaS
Ciencias empresariales

Descripción completa del empleo

Join our fully remote, mission-driven team dedicated to pioneering sustainable inflight service management. Work on innovative technology solutions with global impact, collaborate within a diverse, international environment, and continuously enhance your skills through ongoing learning opportunities.

Headquartered in Zurich, Switzerland, with team members across 11 countries, we offer a dynamic and engaging company culture that celebrates creativity, collaboration, and inclusion.

About the role

We are looking for a dynamic and customer-focused Customer Success Manager (CSM) to join our team.

In this role, you will own a portfolio of airline customers and be responsible for driving long-term customer success, retention, and growth. You will act as a trusted advisor to key stakeholders, ensuring that customers realise measurable value from LimeFlight while continuously identifying opportunities to expand their usage.

This is not a purely operational role you will take ownership of customer outcomes and proactively manage relationships.

Fluency in French is a strong plus to support our international customer base.

Key responsibilities

Strategic Customer Ownership

Own and manage a portfolio of key airline customers
Build strong, trust-based relationships with stakeholders across operations, IT, and management
Act as a strategic partner, aligning LimeFlight capabilities with customer business objectives
Lead regular business reviews and management meetings

Customer Value & Growth

Monitor customer health, adoption, and satisfaction
Identify upsell and cross-sell opportunities (e.g. modules, integrations, services)
Drive retention and expansion revenue within your customer portfolio
Actively contribute to renewal processes and commercial discussions

Implementation Oversight

Support onboarding and implementation phases as a strategic counterpart
Guide customers through integrations, data setup, and adoption best practices
Collaborate with implementation teams to ensure a smooth transition into run mode

Training & Enablement

Deliver targeted training sessions and workshops (remote & on-site)
Enable customers to adopt new features and optimize their processes
Promote best practices and continuous improvement

Cross-functional Collaboration

Work closely with various teams
Act as the voice of the customer internally
Provide structured feedback to influence product development

Key competencies

Minimum of 3–5 years of experience in the Airline Industry or Airline Catering Industry
Experience working with SaaS products or complex B2B software solutions is a plus
Bachelor's degree in Business Administration, Information Technology, or a related field
Strong stakeholder management and communication skills
Ability to manage multiple customer relationships in a fast-paced environment
Commercial mindset with a focus on value creation and growth
Proactive, ownership-driven approach to customer success
Highly organised and reliable

Language

Fluent in English
French is a strong plus

Expected Travel Needs

You should be willing to travel up to 20% a year to customer on-site visits.

Hiring Process

Recruiter Screen (45 mins)
Interview with Hiring Manager (1 hour)
Discussion with founder(s) and peer(s)

LimeFlight is proud to be an equal opportunity employer.

We are committed to creating an inclusive environment where everyone regardless of race, ethnicity, gender identity or expression, sexual orientation, age, disability, religion, or background can thrive and do their best work.

Join us and be part of a team committed to shaping a zero-waste future for aviation, where your ideas and passion truly matter.

Let’s talk!

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JEFE/A DEPARTAMENTO COMERCIAL EXPORTACION RESTO MUNDO

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Encargada de tienda y dependienta

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AGENT D'ATENCIÓ ALS CLIENTS A L'AEROPORT -CAPS DE SETMANA-

Quiero recibir la alerta de empleo más reciente de customer success manager

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