Overview:
JAGGAER provides an intelligent Source-to-Pay and Supplier Collaboration Platform that empowers organizations to manage and automate complex processes while enabling a highly resilient, responsible, and integrated supplier base. With 30 years of expertise, we specialize in solving complex procurement and supply chain challenges across various industries.
Our 1,300+ global employees are obsessed with ensuring customers get full value from our products - ultimately enhancing and transforming their businesses.
For more information, visit www.jaggaer.com
What We're Looking For
We are looking for a Solution Consultant to support the successful implementation of JAGGAER solutions and help customers achieve business value through digital procurement transformation.
This role combines functional consulting, project delivery, stakeholder management, and business process optimization across complex implementation projects.
Principal Responsibilities:
- Use extensive product and industry knowledge to effectively serve as the business/functional advisor for large, complex, cross-product, high-profile projects, translating business requirements into solution needs while configuring the application to meet those objectives.
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Consistently and independently build functional solutions within the Statement of Work (SOW) specifications, meeting all scope, time, and budget requirements.
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Develop and maintain project documentation with minimal or no support from others.
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Leads the collaboration with other departments within JAGGAER to address and resolve client issues. Proactively establishes communications with JAGGAER peers across departments to avoid issues.
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Manages a portfolio of assigned implementation projects including large, complex projects, and may carry a heavier project load when the business dictates.
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Proactively and accurately identify and manage project risks, including s/w issue resolution, scope challenges, and project delays, and is often able to avoid issues with early identification of the risk.
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Independently lead on-site and remote requirement-gathering sessions.
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Establish and manage relationships with clients to sustain a strong business connection.
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Ensure a successful client transition from Implementation to Support.
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Provide guidance for and deliver against all project controls, including budget vs. actual for project hours, forecast accuracy, and revenue attainment with a high degree of accuracy and less support.
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Manage communication of appropriate project information to clients and within JAGGAER, including executives and senior-level management.
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Identify, communicate, and manage changes to project scope that have an impact on the company’s resource, time, and/or financial commitments via a change order process.
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Provide continual work direction and mentoring to other team members and influence others through motivation and encouragement, to accomplish team goals.
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Relay business process recommendations based on client requirements.
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Develop and consult on best practice recommendations for business process changes.
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Develops and leads the adoption of best practices.
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Manages additional stretch assignments beyond client projects.
Position Requirements:
- Bachelor's degree preferred.
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4+ years of business experience, including 3+ years of demonstrated experience in application implementations and/or providing consulting services in a client-facing environment.
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3+ years of experience working with eProcurement, Supply Chain, or Contract Lifecycle Management software applications preferred.
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Significant experience implementing Software-as-a-Service (SaaS) solutions, ERP systems, and systems integrations preferred.
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Exposure to working with AI tools and technologies.
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Excellent project management, interpersonal, negotiation, communication, presentation, documentation, and problem-solving skills.
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Ability to learn quickly, make strong individual contributions, and effectively manage multiple projects simultaneously within a collaborative team environment.
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Demonstrated ability to work independently, take initiative, and drive tasks and issues through to resolution.
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Strong executive presence with experience facilitating meetings, workshops, and stakeholder discussions.
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Excellent written and verbal communication skills are essential. The role requires extensive interaction with clients and suppliers through virtual and in-person engagements.
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Hands-on experience with project management methodologies; Waterfall methodology experience is preferred.
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Experience with business automation and workflow process development is desirable.
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Demonstrates professionalism, confidence, sound judgment, critical thinking, and effective stakeholder management skills.
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Innovative and forward-thinking, with the ability to develop, evaluate, and promote best practices.
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Early adopter of new technologies and approaches, with the ability to influence and support change.
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Proven ability to perform effectively in a dynamic and evolving environment.
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Willingness and ability to travel domestically and internationally as required (typically 20–30% of working time). A valid passport is required for international travel.
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Strong written and verbal English language skills are essential; proficiency in additional languages is preferred.
What We Offer
We offer an international and professional working environment with a collaborative and inclusive culture.
You will be part of a diverse and supportive team, with opportunities for learning, development, and career progression.
We foster open communication and provide a dynamic environment that encourages creativity and continuous improvement.
Additional benefits include meal vouchers and other employee benefits.
Equal Opportunity
We are committed to creating a fair, inclusive, and supportive workplace for all.
All employment decisions are based on objective and gender-neutral criteria.
We do not request or consider information about current or past compensation during the hiring process.
Our values
At JAGGAER, our business is about people. Our products are built on intellectual property, but the real differentiator is the teams behind them — the way we collaborate, innovate, solve problems, and deliver for customers. TEAM gives us a common set of expectations for how we work together across products, cultures, and geographies.
Transparency – Openness Builds Trust
Candor strengthens relationships, speeds decision-making, and ensures problems are solved together—with customers, teammates, and partners.
Entrepreneurial Spirit – Own It, Drive It, Make It
A scrappy, customer-obsessed, problem-solving mindset is at the cornerstone of both organizational and personal growth.
Accountability – Thumbs In, Not Fingers Out
We take responsibility ourselves before pointing elsewhere.
Metrics-Driven Results – Outcomes Over Activities
Data and evidence guide our decisions, help us course-correct quickly, and ensure we’re delivering real impact.
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