20 publicaciones de empleo destacadas de head of customer service en barcelona, ct (¡Están contratando!)

Head of Global Logistics
Galderma —Barcelona, Barcelona provincia
- Jornada completa
- Inglés
- Máster
- Grado
10d
Head of Medical Rare Diseases
Chiesi Farmaceutici —Barcelona, Barcelona provincia
- Español
- Doctorado
- Inglés
- Seguro oftalmológico
People Operations, Governance & AI Lead
SeQura —Barcelona, Barcelona provincia
- Jornada completa
- Trabajo híbrido
- Español
- Inglés
- Grado
Solicitud rápida
1d
Head Compliance and Risk Management
Galderma —Barcelona, Barcelona provincia
- Trabajo híbrido
- Microsoft Excel
- Doctorado
- Inglés
Head of Fund Operations
Revolut —Barcelona, Barcelona provincia
- Jornada completa
- Teletrabajo
- Oficina
- Contabilidad
CPO
Evotym —Barcelona, Barcelona provincia
- Teletrabajo
- Inglés
- Liderazgo
9d
Director, Global Enterprise Services - Business Transformation & Effectiveness (Finance Focus)
dsm-firmenich —Barcelona, Barcelona provincia
- Inglés
- Liderazgo
Senior Manager of Global Direct Tax & Reporting
Arxada —Barcelona, Barcelona provincia
- Jornada completa
- Inglés
- Máster
- Grado
Auditor (Operations)
Revolut —Barcelona, Barcelona provincia
- Jornada completa
- Teletrabajo
- Oficina
- SQL
- Servicios financieros
Account Executive New Business, French Market
The Knot Worldwide —Barcelona, Barcelona provincia
- Trabajo híbrido
- Ventas
- Inglés
- Oficina
Business Manager EMEA - Home Care & Disinfection (M/F/D)
Clariant —Barcelona, Barcelona provincia
- Trabajo híbrido
- Ventas
- Inglés
- Limpieza
Mid-Market Account Executive (Romanian Market)
Revolut —Barcelona, Barcelona provincia
- Jornada completa
- Teletrabajo
- Ventas
- Salesforce
- Inglés
Delivery Manager - Evinova
AstraZeneca —Barcelona, Barcelona provincia
- Jornada completa
- Microsoft Excel
- DevOps
- Grado
3d
Service Owner
Giesecke+Devrient —Sant Joan Despí, Barcelona provincia
- Jornada completa
- Inglés
- Habilidades de presentación
- Grado
- Teletrabajo opcional
Senior Affiliates and Partnership Manager VPN
Proton AG —Barcelona, Barcelona provincia
- Oficina
- Desarrollo de negocios
- Marketing
Head of Sales Card Present (Tap to Pay / Tap to Phone)
MONEI —Barcelona, Barcelona provincia
- Jornada completa
- Trabajo híbrido
- Español
- Ventas
- Inglés
Solicitud rápida
Digital Marketing Strategy Manager
eDreams ODIGEO —Barcelona, Barcelona provincia
- Oficina
- Project management
- Liderazgo
Skin Science and Scientific engagement senior Manager
Galderma —Barcelona, Barcelona provincia
- Jornada completa
- Trabajo híbrido
- Microsoft Excel
- Investigación
Project Cybersecurity Manager
ALSTOM —Santa Perpètua de Mogoda, Barcelona provincia
- Jornada completa
- Inglés
- Máster
- Plan de pensiones
DevOps Generalist - 100% Remote (m/f/d)
Digistore24 —Barcelona, Barcelona provincia
- Jornada completa
- Teletrabajo
- Microsoft Excel
- DevOps
- Inglés

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Head of Global Logistics

Galderma -
Barcelona, Barcelona provincia

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Detalles del empleo

Jornada completa
Hace 10 días

Cualificaciones

Gestión en la cadena de suministro
Logística
Inglés
Máster
Grado
Ciencias empresariales
Liderazgo

Descripción completa del empleo

Galderma is the emerging pure-play dermatology category leader, present in approximately 90 countries. We deliver an innovative, science-based portfolio of premium flagship brands and services that span the full spectrum of the fast-growing dermatology market through Injectable Aesthetics, Dermatological Skincare and Therapeutic Dermatology. Since our foundation in 1981, we have dedicated our focus and passion to the human body's largest organ - the skin - meeting individual consumer and patient needs with superior outcomes in partnership with healthcare professionals. Because we understand that the skin, we are in shapes our lives, we are advancing dermatology for every skin story.

We look for people who focus on getting results, embrace learning and bring a positive energy. They must combine initiative with a sense of teamwork and collaboration. Above all, they must be passionate about doing something meaningful for consumers, patients, and the healthcare professionals we serve every day. We aim to empower each employee and promote their personal growth while ensuring business needs are met now and into the future. Across our company, we embrace diversity and respect the dignity, privacy, and personal rights of every employee.

At Galderma, we actively give our teams reasons to believe in our bold ambition to become the leading dermatology company in the world. With us, you have the ultimate opportunity to gain new and challenging work experiences and create an unparalleled, direct impact.

Further supporting our growth and innovation momentum, we are establishing a new Global Capability Center in Barcelona to deploy new capabilities to effectively support its global commercial and functional teams. Located in the upscale Eixample District in the heart of Barcelona, Galderma’s Global Capability Center offers numerous possibilities for professional development such as exposure to global and cross-functional projects and access to global career opportunities.

Mission statement / Job purpose:

Assess, define and lead the deployment of the Physical Logistics processes & solutions to ensure outstanding service and optimum cost performance by sales and customer channel as per existing and future business needs.

Actively support the development of functional Physical Logistics resources in terms of, expertise, skills and mind-set to optimize cost and service to our customers to create competitive gaps.

Understand current and emerging Customer needs, targets and objectives and ensure alignment of Distribution plans to respond to excel in delighting our customers, including e-commerce.

Main accountabilities:

Organization and People

Provide your global & local teams with a clear guidance on vision, stakes, objectives and expected contribution required to meet business needs and customer expectations.

Support the Physical Logistics supply chain resources through regular communication, visits, functional leadership, targeted, coaching, feedback and adapted training programs.

Support and build with key stakeholders (with a focus on external customers) a climate of close and trusted cooperation enabling to embark on new improvement programs with success from the definition of the needs to execution of plans.

Anticipate and define the key improvement areas to maximize results for Galderma and align your direct and indirect organization behind these priorities to deliver short, mid and long-term targets.

Promote networking and lead “cross fertilization” programs between the members of your teams and within Galderma and external whenever it can achieve business benefits.

Promote the use the of technology and Information System to enhance agility, speed and visibility of the activities you are managing with a focus on External customers.

Cost and Customer Experience

Promote a global customer centric approach in all Distribution activities across business unit’s, divisions and other stakeholders

Seek solutions for optimizing and adapting our distribution to meet and exceed cost, service, quality and sustainability targets as required by customer channel, including replenishment e-commerce and digitalization of manual activities

Advocate the use of structurers, tools and or systems to maximize efficiency and the customer experience

Highlight the business opportunities for both Galderma and the Customer, in closer collaboration and working across company functions

Drive Supply Chain Customer efficiency programs - Cost to Serve, optimizing customer, bad goods allowances and supporting sustainability initiatives

Collaborate with Planning & Customer service Team in the definition and implementation of Customer Engagement Strategy to meet customer's needs

Physical Logistics Processes & Solutions

Ensuring a suitable distribution network and solutions are defined and support their implementation to meet current and future business needs

Ensure continuous improvement and commitment to our Safety, Health and Environment, ESG, Quality and CARE regulations and Best Practices. Impalement industry standards in physical logistic area (GS1).

Ensure that Galderma third party service providers are selected and chosen as per industry Best Practices

Ensure the compliance to Galderma Best practices in the operational management of third parties to comply to service, quality and cost criteria

Ensure transparency and reporting distribution costs and engage in corrective actions or projects to ensure optimum management of structural and variable costs

Quality

The Job holder is responsible with their team for the GMP/GDP activities in his scope related to medicinal products according following requirements:

• EU- GMP Guideline Chapter 4 / • Swiss MLPO Chapter 2, Section 1-3 / • EU GDP Guideline according 2013/C 343/01

The Job holder ensures that their team works in compliance with these above mentioned regulation

Critical skills / competences:

Leadership & People Management – Inspire and lead diverse, cross-functional teams across multiple regions.

Strategic Thinking – Ability to align logistics operations with broader business objectives and long-term vision.

Decision-Making Under Pressure – Navigate complex challenges, disruptions, and trade compliance issues with confidence.

Communication & Influence – Effectively engage with C-level executives, regulatory bodies, suppliers, and internal teams.

Problem-Solving & Critical Thinking – Identify bottlenecks, optimize logistics processes, and drive continuous improvement.

Collaboration & Cross-Functional Coordination – Work seamlessly with Procurement, IT, Finance, and Regulatory teams.

Negotiation & Stakeholder Management – Build strong relationships with suppliers, 3PLs, and trade partners.

Adaptability & Change Management – Lead digital transformation, process automation, and sustainability initiatives.

Resilience & Crisis Management – Maintain composure and make informed decisions in high-pressure situations.

Cultural Awareness & Global Mindset – Navigate international markets, regulations, and diverse business environments effectively.

Required education / experience:

University degree in Business and/or Engineering or MBA is preferred.

Proven experience in Supply Chain Leadership roles, including managing both operational and strategic responsibilities with direct experience in serving customers and executing physical logistics.

Business partnering, stakeholder management, and hands‐on to get into the details if needed.

Strong team player with effective communication and People management skills

Fluency in English, other European languages are a plus.

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head of customer service empleos en barcelona, ct

Head of Global Logistics

Head of Medical Rare Diseases

People Operations, Governance & AI Lead

Head Compliance and Risk Management

Head of Fund Operations

CPO

Director, Global Enterprise Services - Business Transformation & Effectiveness (Finance Focus)

Senior Manager of Global Direct Tax & Reporting

Auditor (Operations)

Account Executive New Business, French Market

Business Manager EMEA - Home Care & Disinfection (M/F/D)

Mid-Market Account Executive (Romanian Market)

Delivery Manager - Evinova

Service Owner

Senior Affiliates and Partnership Manager VPN

Head of Sales Card Present (Tap to Pay / Tap to Phone)

Digital Marketing Strategy Manager

Skin Science and Scientific engagement senior Manager

Project Cybersecurity Manager

DevOps Generalist - 100% Remote (m/f/d)

Quiero recibir la alerta de empleo más reciente de head of customer service en barcelona, ct

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