20 publicaciones de empleo destacadas de shift leader en catalunya (¡Están contratando!)

Manager, Worldwide Support
Nutanix —Barcelona, Barcelona provincia
- Jornada completa
- Inglés
- Oficina
- Gestión de conflictos
Global Medical Performance & Field Medical (MSL) Excellence Director, Cardiovascular, Renal & Metabolism (CVRM)
AstraZeneca —Barcelona, Barcelona provincia
- Jornada completa
- CRM software
- Microsoft Excel
- Doctorado
ARM Retail Experience Lead, EMEA
HP —Sant Cugat del Vallès, Barcelona provincia
- Jornada completa
- Trabajo híbrido
- Microsoft Office
- Grado
- Parking gratuito
- Seguro de vida
Senior Partner Manager, EMEA
Abacum —Barcelona, Barcelona provincia
- Jornada completa
- Teletrabajo
- Español
- Ventas
- Sistemas ERP
Global Revenue Growth Management (RGM) Manager
Fluidra North America —Sant Cugat del Vallès, Barcelona provincia
- Trabajo híbrido
- Español
- Microsoft Excel
- Inglés
Sales Trainer Iberia
IDEXX —Barcelona, Barcelona provincia
- Jornada completa
- Microsoft Powerpoint
- Microsoft Word
- Español
- Plan de pensiones
4d
Plant Controller
Stark Future —Sant Boi de Llobregat, Barcelona provincia
- Horas extra
- Microsoft Excel
- Sistemas ERP
- Manufactura
3d
Global Study Manager
AstraZeneca —Barcelona, Barcelona provincia
- Jornada completa
- Microsoft Excel
- Inglés
- Investigación
11d
Senior Director - People Relations and Compliance
HP —Sant Cugat del Vallès, Barcelona provincia
- Jornada completa
- Grado
- Recursos humanos
- Administración y dirección de empresas
- Seguro dental
- Seguro oftalmológico
Amazon EMEA PS Account Manager
HP —Sant Cugat del Vallès, Barcelona provincia
- Jornada completa
- Trabajo híbrido
- Español
- Ventas
- Marketing
- Parking gratuito
- Seguro de vida
Business Support Coordinator
AstraZeneca —Barcelona, Barcelona provincia
- Jornada completa
- Microsoft Excel
- Microsoft Outlook
- Oficina
2d
Global Medical Affairs Leader
AstraZeneca —Barcelona, Barcelona provincia
- Jornada completa
- Microsoft Excel
- Doctorado
- Máster
- Seguro oftalmológico
4d
Senior Director, Evidence Statistics, Real World Science & Analytics
AstraZeneca —Barcelona, Barcelona provincia
- Jornada completa
- Microsoft Excel
- Investigación
- Liderazgo
BISO - RDU
AstraZeneca —Barcelona, Barcelona provincia
- Jornada completa
- Microsoft Excel
- Azure
- Investigación
7d
EMEA Real Estate Portfolio & Capital Programmes Manager (PMO)
HP —Sant Cugat del Vallès, Barcelona provincia
- Jornada completa
- Trabajo híbrido
- Máster
- Grado
- Parking gratuito
- Seguro de vida
Recruitment Marketing Lead
Preply —Barcelona, Barcelona provincia
- Jornada completa
- Trabajo híbrido
- Inglés
- Reclutamiento
- Marketing
Solicitud rápida
Inventory Planner , AMXL Supply Chain
Amazon Road Transport Spain, S.L.U. —Barcelona, Barcelona provincia
- Jornada completa
- Máster
- SQL
- Habilidades de análisis
12d
Senior Security Engineer
Emburse —Barcelona, Barcelona provincia
- Jornada completa
- Azure
- DevOps
- AWS
Director, Global Provider GTM
Rover.com —Barcelona, Barcelona provincia
- Jornada completa
- Trabajo híbrido
- Microsoft Excel
- Marketing
- Inglés
- Abono gimnasio
- Plan de pensiones
Solicitud rápida
AI Specialist - Task Automation
ISB Santander Global Technology and Operations, S.L. —Santa Bàrbara, Tarragona provincia
- Jornada completa
- Azure
- Informática
- Máster
- Abono gimnasio
- Seguro de vida

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Manager, Worldwide Support

Nutanix -
Barcelona, Barcelona provincia

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Detalles del empleo

Jornada completa

Beneficios

Parking para empleados

Cualificaciones

Slack
Inglés
Gestión de conflictos
Cloud
Liderazgo

Descripción completa del empleo

Our values

Hungry, Humble, Honest, with Heart

The Opportunity

Exciting times here at Nutanix as we are expanding our EMEA team in Barcelona!

Are you a seasoned leader with a background in support management, exceptional people skills, and a knack for handling complex escalations?

If so, you’ll thrive in our collaborative and diverse team, where you’ll have the opportunity to make a significant impact, lead high-performing teams, and engage in global projects while being supported in your professional growth within a dynamic organization.

Meet your Team!

Here at Nutanix, we support our customers with passion and teamwork. Fast reactions and strong focus on customer satisfaction guide everything we do, and our NPS score reflects this commitment.

Our team is made of talented engineers from different countries and cultures. They act as true customer advocates and work closely with Engineering, Field, and Sales teams. Learning is part of our daily routine, and everyone aims to grow into a Hybrid Cloud expert.

The Manager, Worldwide Support role is based in Barcelona, Spain, and part of the EMEA Support Team at Nutanix.

The team includes people from more than 30 countries. Collaboration and a customer-first attitude are key. The goal is to deliver great support, manage complex escalations, and build strong connections with account teams, resolution managers, and customers.

You will report to the Sr. Manager: Worldwide Support. Their approach focuses on engagement, motivation, and development. They pay close attention to emotional intelligence and change management, creating a place where diversity and teamwork are important and everyone can perform at a high level.

Travel is not required, but there may be occasions when it happens.

Your Role

Lead and mentor a team of high-performing Technical Support Engineers, promoting a customer-focused approach
Oversee and manage the team handling complex escalations
Document and report on team performance and escalations for transparency and accountability
Build relationships with diverse teams across the organization to facilitate effective cross-collaboration
Achieve certification of the entry-level Nutanix technical certification within the first 6-months
Ensure the team is performing at the highest possible level by prioritizing tasks, managing conflicts, and handling pressure effectively

What You Will Bring

Minimum of 5 years in support roles with at least 3 years in management of Support Engineers
Strong people management and team leadership capabilities
Technical background to understand engineering work and support complex issues
Experience in handling escalations and leading global projects
Strong communication skills across diverse stakeholders and departments
Excellent emotional intelligence and conflict management skills
Fluency in English; proficiency in additional languages is a plus
Familiarity with Nutanix technology, hyper-converged infrastructure, and cloud-native technologies is desirable

What we offer

Our team works in a hybrid setup, with at least three days per week in the office, Glorias area, Barcelona.
We stay connected through weekly team meetings and daily slack chats. We are highly collaborative; we are always looking for ways to improve and learn through industry certifications and Nutanix training. We strive to delight our customers in all we do.
We offer permanent employment with an annual gross base salary starting from €70.000. The base pay offered may vary depending on multiple individualized factors, such as job-related knowledge, skills, and experience.
The total compensation package for this position includes other elements:
Nutanix stock (RSU) with certain vesting criteria
Participation in Employee Stock Purchase Plan (ESPP)Part of Top-Notch engineering team in the IT market
Private Health Care Plan for you and your family
Life and disability insurance
Meal voucher card
Lunch in the office 3 days per week
Free on-site parking available
Flexible compensation scheme including transport assistance.
Wellbeing plan that provides discounted access to sports facilities across Spain
Great work/life balance:
Paid Parental Leave
Part of a follow the sun team (no night shift)
Hybrid work environment (home and office)
Recognition awards
Paid industry training and certification

Pay Transparency
The OTE range for this position at commencement of employment is expected to be between EUR €73,600 and EUR €110,400 per year. Please note that OTE offered may vary depending on relevant objective factors, including market location, job-related knowledge, skills, and experience.

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shift leader empleos en catalunya

Manager, Worldwide Support

Global Medical Performance & Field Medical (MSL) Excellence Director, Cardiovascular, Renal & Metabolism (CVRM)

ARM Retail Experience Lead, EMEA

Senior Partner Manager, EMEA

Global Revenue Growth Management (RGM) Manager

Sales Trainer Iberia

Plant Controller

Global Study Manager

Senior Director - People Relations and Compliance

Amazon EMEA PS Account Manager

Business Support Coordinator

Global Medical Affairs Leader

Senior Director, Evidence Statistics, Real World Science & Analytics

BISO - RDU

EMEA Real Estate Portfolio & Capital Programmes Manager (PMO)

Recruitment Marketing Lead

Inventory Planner , AMXL Supply Chain

Senior Security Engineer

Director, Global Provider GTM

AI Specialist - Task Automation

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