20 publicaciones de empleo destacadas de microsoft dynamics customer service en terrassa, ct (¡Están contratando!)

Customer Service Specialist
CooperSurgical —Barcelona, Barcelona provincia
- Jornada completa
- CRM software
- Español
- Servicio al cliente
Graduate Service Process Engineer
HP —Sant Cugat del Vallès, Barcelona provincia
- Jornada completa
- Microsoft Excel
- Inglés
- Microsoft Office
- Seguro de vida
B2B Group Travel Assistant
Exoticca —Barcelona, Barcelona provincia
- Jornada completa
- Microsoft Word
- Microsoft Excel
- Servicio al cliente
Solicitud rápida
Quote Representative
Mouser Electronics —Barcelona, Barcelona provincia
- Jornada completa
- Microsoft Word
- Español
- Microsoft Excel
Inside Sales Supervisor
Dentsply Sirona —l'Hospitalet de Llobregat, Barcelona provincia
- CRM software
- Español
- Ventas
Senior Strategic Sourcing Specialist – (Hybrid)
eDreams ODIGEO —Barcelona, Barcelona provincia
- Microsoft Powerpoint
- Microsoft Word
- Google Suite
Travel Product Specialist
Exoticca —Barcelona, Barcelona provincia
- Jornada completa
- Ventas
- Inglés
- Oficina
Solicitud rápida
5d
Lead Documentation Engineer
GE Vernova —Barcelona, Barcelona provincia
- Jornada completa
- Trabajo híbrido
- Microsoft Powerpoint
- Microsoft Word
- Español
8d
Solutions Architect
BizAway —Barcelona, Barcelona provincia
- Jornada completa
- Teletrabajo
- Español
- Azure
- Oracle
Accountant – Temporary role (maternity cover)
eDreams ODIGEO —Barcelona, Barcelona provincia
- Español
- Inglés
- Oficina
Performance Marketing Product Owner (MarTech) – Hybrid)
eDreams ODIGEO —Barcelona, Barcelona provincia
- Informática
- Oficina
- Sistema operativo Windows
Senior Consultant – Presales Cloud Architect (m/f/d)
T-Systems Iberia —Barcelona, Barcelona provincia
- Jornada completa
- Trabajo híbrido
- Español
- Azure
- DevOps
Solicitud rápida
Paid Media Specialist (SEA, Google Ads) - French & English speaking / (M/F/NB)
D-EDGE —Barcelona, Barcelona provincia
- Trabajo híbrido
- Inglés
- Hotel
Solicitud rápida
Language Travel Consultant & Customer Care - Dutch Speaker
ESL Education —Barcelona, Barcelona provincia
- Jornada completa
- Ventas
- Servicio al cliente
- Inglés
Solicitud rápida
1d
Underwriting Assistant - Transactional Risk
Howden Group Holdings —Barcelona, Barcelona provincia
- Jornada completa
- Microsoft Word
- Español
- Microsoft Excel
8d
VIE - Pricing analyst - Barcelona
Schneider Electric —Barcelona, Barcelona provincia
- Microsoft Powerpoint
- CRM software
- Microsoft Excel
Data Analyst Intern
HP —Sant Cugat del Vallès, Barcelona provincia
- Turno de 8 horas
- Microsoft Powerpoint
- Microsoft Excel
- Informática
- Parking gratuito
8d
Apprentice MDM
dsm-firmenich —Barcelona, Barcelona provincia
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
12d
F&A AR France - INTERN
Duracell —Barcelona, Barcelona provincia
- Jornada completa
- Español
- Microsoft Excel
- Inglés
5d
Order Management Specialist
Stark Future —Sant Boi de Llobregat, Barcelona provincia
- Disponibilidad fin de semana
- Sistemas ERP
- Inglés
- Máster
1d

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Customer Service Specialist

CooperSurgical -
Barcelona, Barcelona provincia

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Detalles del empleo

Jornada completa

Cualificaciones

CRM software
Francés
Español
Servicio al cliente
Sistemas ERP
Inglés
Grado
Administración y dirección de empresas

Descripción completa del empleo

CooperSurgical is a leading fertility and women’s healthcare company dedicated to putting time on the side of women, babies, and families at the healthcare moments that matter most in life. As a division of CooperCompanies, we're driven by a unified purpose to enable patients to experience life's beautiful moments. Guided by our shared values – dedicated, innovative, friendly, partners, and do the right thing – our offerings support patients throughout their lifetimes, from contraception to fertility and birth solutions, to women’s and family care, and beyond. We currently offer over 600 clinically relevant medical devices to healthcare providers, including testing and treatment options, as well as an innovative suite of assisted reproductive technology and genomic testing solutions. Learn more at www.coopersurgical.com.

Customer Service Specialist in Barcelona for Medical Devices Expansion mainly in France

Well-versed in MS-Office and knowledge to Microsoft Dynamics and/or equivalent ERP systems.

Good understanding to and off one or more CRM systems, preferably Microsoft Dynamics.

Fluent in Spanish and English, both written and verbal.

Customer Excellence DNA. Proactive communicator, high service orientation, Customer centricity DNA, ready to go the extra mile for our customers.

Excellent communication skills, clear, to the point, reliable and trustful, all delivered with empathy.

Ability to think cross functional and to contribute to process improvements, also cross functionally.

• Expected to obtain in-depth understanding of the nature of the company business, to be able to provide the needed support. • Collaborative, service minded, structured and quality conscious. Detail oriented, and sense of the big picture.

Minimum 5 years of experience in international functions, with strong emphasize on Customer Service and/or Customer Excellence. •

Experience with cross functional processes and responsibilities, e.g. SCM-understanding. Education: • Relevant degree at bachelor level, in Business Administration, Customer Excellence, SCM or equivalent.

As an employee of CooperSurgical/CooperVision, you'll receive a competitive total compensation plan. Your recruitment team will be able to share more information about any variable pay opportunity and benefit package that accompanies this role. The good faith estimate of the salary range for this role is 27.500 to 36.200 Euros Annually. The actual amount offered is determined by a number of factors including but not limited to location, skills and experience.

Responsible for Customer Experience and Customer Service tasks and ad hoc tasks provided to Customers in the French region as well as support for other regions. There will be support for other countries, as this is a headcount which is to absorb the extra volume and business originating from an acquisition, impacting EMEA. Main stakeholders are French customers, and interactions will be with both local sales staff, local marketing, and the country managers for the regions covering, as well and the EMEA Customer Experience team. Beyond this, there are interactions with the remaining part of Commercial Operations for pricing and contracting, interactions with Operations/SCM/Planning for availability and backorders.

Customer Experience agents are responsible for daily communications and activities with our customers per phone and email. Daily communications range from Order management, Order and shipping coordination, Complaint and Credit management, Inquiries, and Daily coordination on backorders. Agents working with Direct markets are in some regions also supporting Sales staff with minor sales support tasks, as well as local office related administrations tasks. This is carefully agreed and defined with immediate manager.

Operational Customer Experience, for French region, as well as other EMEA countries.

Order Management: Manage and handle Sales Orders according to current processes. Secure adequate follow up on orders, all through the supply chain.

Complaint/SRO Management; Manage and handle complaints and return orders, according to current processes. Secure follow through and closure on open customer topics.

Direct communication with the customers on orders: collaboration terms, managing shipping issues, coordinating price issues, all issues relating to orders.

Backup for all Customer Experience agents, in peaks and unknown situations.

Occasionally local Admin tasks, such as Vendor creations, investigate root causes for open invoices, and lack of payments, ad hos admin tasks originating from the local Sales office.

Ad hoc tasks, delegated by Team lead/Manager.

Active part of the EMEA Customer Experience Team.

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Refina tu búsqueda

microsoft dynamics customer service empleos en terrassa, ct

Customer Service Specialist

Graduate Service Process Engineer

B2B Group Travel Assistant

Quote Representative

Inside Sales Supervisor

Senior Strategic Sourcing Specialist – (Hybrid)

Travel Product Specialist

Lead Documentation Engineer

Solutions Architect

Accountant – Temporary role (maternity cover)

Performance Marketing Product Owner (MarTech) – Hybrid)

Senior Consultant – Presales Cloud Architect (m/f/d)

Paid Media Specialist (SEA, Google Ads) - French & English speaking / (M/F/NB)

Language Travel Consultant & Customer Care - Dutch Speaker

Underwriting Assistant - Transactional Risk

VIE - Pricing analyst - Barcelona

Data Analyst Intern

Apprentice MDM

F&A AR France - INTERN

Order Management Specialist

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