20 publicaciones de empleo destacadas de technical support agent en barcelona, ct (¡Están contratando!)

Customer Service Team Leader - IT/EN/ES
Transcom —Barcelona, Barcelona provincia
- Español
- Microsoft Excel
- Servicio al cliente
9d
Senior Manager of End Used Experience
Tripledot Studios —Barcelona, Barcelona provincia
- Español
- Inglés
- Oficina
- Teletrabajo opcional
Customer Service Agent (EN)
Exoticca —Barcelona, Barcelona provincia
- Jornada completa
- Trabajo híbrido
- CRM software
- Español
- Servicio al cliente
Solicitud rápida
5d
Data Analyst Intern
Glovo —Barcelona, Barcelona provincia
- Microsoft Excel
- Inglés
- Máster
- Teletrabajo opcional
- Abono gimnasio
11d
IT Service Desk Agent (Bulgarian-speaking) -On-site FI01
Concentrix —Barcelona, Barcelona provincia
- Jornada completa
- Inglés
- Sistema operativo Windows
- Microsoft Office
11d
Internal Systems Data and Automation Engineer
Roche —Sant Cugat del Vallès, Barcelona provincia
- Jornada completa
- Azure
- Informática
- Inglés
9d
Remote Support Engineer (German -speaking) - Hybrid - High Tech Industry HD01
Concentrix —Barcelona, Barcelona provincia
- Jornada completa
- Trabajo híbrido
- Grado
- Manufactura
Senior Data Analyst - Fraud Prevention
Preply —Barcelona, Barcelona provincia
- Jornada completa
- Trabajo híbrido
- SQL
- Python
Solicitud rápida
Senior Supply Planning Manager
Ecolab Inc. —Barcelona, Barcelona provincia
- Jornada completa
- Sistemas ERP
- Máster
- Grado
German and English Speaking Customer Service Agent (m/f/d) - 100% remote
SIXT Spain —Barcelona, Barcelona provincia
- Disponibilidad fin de semana
- Teletrabajo
- CRM software
- Servicio al cliente
- Inglés
Solicitud rápida
Senior Backend Developer
BLP Digital AG —Barcelona, Barcelona provincia
- Jornada completa
- Trabajo híbrido
- Azure
- Informática
- Sistemas ERP
AI Research Scientist - Scientific Reasoning
Axiomatic_AI —Barcelona, Barcelona provincia
- Trabajo híbrido
- Doctorado
- Informática
- Machine learning
Solicitud rápida
Senior AI Solutions Engineer for Finance
Lighthouse Intelligence Ltd. —Barcelona, Barcelona provincia
- Jornada completa
- Sistemas ERP
- Inglés
- Máster
AI Systems Analyst
Perk —Barcelona, Barcelona provincia
- Horas extra
- Trabajo híbrido
- Español
- Inglés
- Oficina
- Teletrabajo opcional
- Abono gimnasio
Staff Data Engineer
Sparta —Barcelona, Barcelona provincia
- Jornada completa
- Trabajo híbrido
- Oficina
- AWS
- Inteligencia artificial
9d
Product Manager - Livo Pool
Livo Health —Barcelona, Barcelona provincia
- Español
- Inteligencia artificial
4d
Solution Architect
Sanofi —Barcelona, Barcelona provincia
- Informática
- Agile
- Ciencias empresariales
Forward Deployed Engineer - Spanish Speaker
Salesforce —Barcelona, Barcelona provincia
- Jornada completa
- Español
- Informática
- Salesforce
3d
AI-Driven Autonomy for Ground and Aerial Robotic Systems
Centre Tecnologic de Catalunya —Cerdanyola del Vallès, Barcelona provincia
- Jornada completa
- Trabajo híbrido
- Español
- Doctorado
- Inglés
AI Product Manager
Prosper AI —Barcelona, Barcelona provincia
- Jornada completa
- Informática
- Oficina
- Máster

Quiero recibir la alerta de empleo más reciente de technical support agent en barcelona, ct

Al iniciar sesión en tu cuenta, aceptas las Condiciones del servicio de SimplyHired, nuestra Política sobre cookies y nuestra Política de privacidad.

Customer Service Team Leader - IT/EN/ES

Transcom -
Barcelona, Barcelona provincia

Solicitar ahora

Detalles del empleo

Hace 9 días

Cualificaciones

Español
Microsoft Excel
Servicio al cliente
Inglés
Italiano
Liderazgo

Descripción completa del empleo

Customer Service Team Leader - IT/EN/ES

Location: Spain, Barcelona

Job category: Operations

Language: English, Spanish, Italian

We’re CX fanatics, as passionate about our clients as their fans are. It’s why the most-loved brands in the world rely on us. You'll find us behind the brilliance of category-redefining fintechs, technology legends, and more. Now, we are looking for a Team Leader to drive our Customer Service operations, and we want you to join us!

We are seeking a dynamic and people-oriented Team Leader to manage our Customer Service Representatives (CSRs). In this role, you will be directly responsible for the productivity, quality, and efficiency of your assigned team. Your daily mission centers on optimizing agent performance, boosting competency development, and ensuring our team's alignment with Transcom’s high organizational standards. As a Team Leader, you will play a crucial role in ensuring the success and satisfaction of our clients and their customers.

What’s in it for you

Monthly Gross Salary: EUR 1,689.89

Great working atmosphere and a friendly team spirit with multilingual colleagues.

An ambitious and stable employer with long-term goals and a culture that roots for your success.

Paid training and continuous leadership support.

The opportunity to manage your daily tasks while driving positive, lasting change.

Collaborative teamwork towards a common goal, with genuine opportunities for internal promotion.

Join Transcom as a Team Leader!

In this role you will be responsible for:

Leadership & Team Development: Lead, mentor, and motivate your team of CSRs, fostering an inclusive work environment, open communication, and seamless cooperation.

Performance Monitoring: Track, analyze, and report on team metrics (including productivity, quality, absenteeism, punctuality, and retention), implementing targeted action plans to exceed project goals.

Continuous Feedback: Conduct regular One-to-One coaching sessions to address performance, alignment, or behavioral indicators, providing continuous feedback for professional growth.

Operational Excellence: Maintain applications, databases, and internal documentation while ensuring full compliance with company procedures and labor frameworks.

Client & Stakeholder Coordination: Collaborate closely with Quality & Training managers, HR, and business support teams to optimize campaign performance and resolve complex challenges.

What we are looking for:

Experience: proven experience in a similar leadership role managing customer service/contact center teams.

Technical Skills: Proficient in office tools, specifically a Medium level of Excel.

Language Proficiency: Italian - C1, English - C1, Spanish - C1.

Location & availability: Residing in Barcelona or the Barcelona metropolitan area, with the ability to travel to the office for occasional face-to-face client meetings and business-related engagements as needed.

Core Competencies: Advanced communication and customer orientation, robust analytical and decision-making skills under pressure, and a strong capability to organize, plan, and delegate effectively.

What Life at Transcom is like

At Transcom, we’re relentlessly committed. To our clients and each other. Every day, someone starts their journey with Transcom. Taking the potential they have today and turning it into skills for the future. Getting recognized for working hard, being a team player, and supporting others. Championing positive, lasting change in their teams and communities. That’s just how we are at Transcom. Here we care and root for each other. You’re included, just as you are, from day one. And with the right mindset, there’s no end to how far we can go together.

Solicitar ahora

Refina tu búsqueda

technical support agent empleos en barcelona, ct

Customer Service Team Leader - IT/EN/ES

Senior Manager of End Used Experience

Customer Service Agent (EN)

Data Analyst Intern

IT Service Desk Agent (Bulgarian-speaking) -On-site FI01

Internal Systems Data and Automation Engineer

Remote Support Engineer (German -speaking) - Hybrid - High Tech Industry HD01

Senior Data Analyst - Fraud Prevention

Senior Supply Planning Manager

German and English Speaking Customer Service Agent (m/f/d) - 100% remote

Senior Backend Developer

AI Research Scientist - Scientific Reasoning

Senior AI Solutions Engineer for Finance

AI Systems Analyst

Staff Data Engineer

Product Manager - Livo Pool

Solution Architect

Forward Deployed Engineer - Spanish Speaker

AI-Driven Autonomy for Ground and Aerial Robotic Systems

AI Product Manager

Quiero recibir la alerta de empleo más reciente de technical support agent en barcelona, ct

Related Searches

Herramientas para candidatos

Herramientas para empresas

Buscar

Mantener la conexión