20 publicaciones de empleo destacadas de operations intern en barcelona, ct (¡Están contratando!)

Concierge Trainee
Mandarin Oriental —Barcelona, Barcelona provincia
- Jornada completa
- Inglés
- Máster
- Hotel
F&B Division Intern (June/July) - Hotel Arts Barcelona
Marriott International, Inc —Barcelona, Barcelona provincia
- Jornada completa
- Hotel
- Experiencia en hoteles
5d
Rooms Division Intern (June/July) - Hotel Arts Barcelona
Marriott International, Inc —Barcelona, Barcelona provincia
- Jornada completa
- Hotel
- Experiencia en hoteles
8d
Intern Talent & Development Global HQ
Glovo —Barcelona, Barcelona provincia
- Microsoft Excel
- Contrato en prácticas
- Liderazgo
Solicitud rápida
CRM Intern (Comms Automation & Insights)
Glovo —Barcelona, Barcelona provincia
- Trabajo híbrido
- CRM software
- Marketing
- Inglés
Solicitud rápida
11d
Community Host Intern (F&B)
The Social Hub —Barcelona, Barcelona provincia
- Español
- Inglés
- Hotel
Finance Trainee - Renaissance Barcelona
Marriott International, Inc —Barcelona, Barcelona provincia
- Jornada completa
- Hotel
- Experiencia en hoteles
1d
French Inbound SDR end-of studies-internship
Bsport —Barcelona, Barcelona provincia
- Trabajo híbrido
- Máster
- SQL
- Grado
MBA Summer Intern – Strategy & Growth
Frekuent —Barcelona, Barcelona provincia
- Trabajo híbrido
- Español
- Inglés
- Máster
Solicitud rápida
Sales Enablement Intern
Kantox —Barcelona, Barcelona provincia
- Jornada completa
- Trabajo híbrido
- Ventas
- Inglés
- Oficina
Solicitud rápida
3d
Real Estate Intern
Harper Real Estate —Barcelona, Barcelona provincia
- Español
- Ventas
- Servicio al cliente
Solicitud rápida
Forecast Operations Lead, Rider Excellence
Glovo —Barcelona, Barcelona provincia
- Jornada completa
- Inglés
- SQL
- Administración y dirección de empresas
Solicitud rápida
9d
Sales Operations Internship - DACH market
Bsport —Barcelona, Barcelona provincia
- Español
- Microsoft Excel
- Inglés
Strategic Projects & IT Program Management Intern (m/f/d)
Allianz —Barcelona, Barcelona provincia
- Jornada completa
- Trabajo híbrido
- Microsoft Powerpoint
- Microsoft Excel
- Informática
Social Media Young Professional - 24 Month Program
Logitech —Barcelona, Barcelona provincia
- Jornada completa
- Trabajo híbrido
- Inglés
- Marketing
- Teletrabajo opcional
Storekeeper
The Social Hub —Barcelona, Barcelona provincia
- Media jornada
- Español
- Inglés
- Hotel
Solicitud rápida
Internship in Translation Project Management
TransPerfect —Barcelona, Barcelona provincia
- Inglés
- Grado
- POS
Solicitud rápida
Intern Net Revenue Management (Temporary 6 months)
Henkel —Barcelona, Barcelona provincia
- Jornada completa
- Español
- Inglés
Solicitud rápida
Sales Trainee
Marriott International, Inc —Barcelona, Barcelona provincia
- Jornada completa
- Hotel
- Experiencia en hoteles
3d
Guest Services Internship
Eterniti —Barcelona, Barcelona provincia
- Disponibilidad fin de semana
- Inglés
- Hotel
- Administración y dirección de empresas
- Programa de recomendación
Solicitud rápida

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Concierge Trainee

Mandarin Oriental -
Barcelona, Barcelona provincia

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Detalles del empleo

Jornada completa | Contrato en prácticas

Cualificaciones

Inglés
Máster
Experiencia en hoteles

Descripción completa del empleo

Concierge Trainee

JR-06061

Rooms

Full time

Intern

Mandarin Oriental, Barcelona

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Mandarin Oriental, Barcelona is looking for a Concierge Trainee to join our Guest Services & Concierge team.

Are you a master of craft? Do you thrive in a team that succeeds together, demonstrating integrity and respect while acting responsibly? Do you embrace a growth mindset? We invite you to become a fan of the exceptional.

Mandarin Oriental is the award-winning owner and operator of some of the most luxurious hotels, resorts and residences located in prime destinations around the world. The Group is renowned for legendary service inspired by Asian heritage while offering cutting-edge luxury experiences.

Mandarin Oriental, Barcelona is an exclusive 5-star hotel located on Passeig de Gràcia, in the heart of the city. Our hotel features 120 rooms and suites designed by Patricia Urquiola, a Michelin-starred restaurant, cocktail bar, terrace, spa, and exceptional event spaces.

About the job

Based at Mandarin Oriental, Barcelona, within the Guest Services & Concierge Department, the Concierge Trainee supports the Concierge and Guest Services team while developing a comprehensive understanding of the department’s daily operations, procedures, and service standards.
The Concierge Trainee reports to the Head Concierge / Guest Services Manager.

As Concierge Trainee, you will be responsible for the following duties:

Welcome and assist hotel guests from various segments following Mandarin Oriental service standards and procedures.
Become familiar with the full hotel product, facilities, and services, including IT and telecommunication systems.
Support the management of guest requests such as restaurant reservations, transportation arrangements, flight bookings, ticketing, and lost luggage assistance.
Acquire detailed knowledge of hotel operations and local city information in order to answer guest questions confidently and provide personalized recommendations.
Assist with requests related to restaurants, events, concerts, shows, and leisure activities.
Learn and understand daily operational reports including arrival lists, departure lists, cancellations, traces, and emergency or operational reports (e.g. Alice reports).
Communicate effectively with other departments to ensure seamless service delivery and an outstanding guest experience.
Learn to use the hotel systems such as Alice Concierge, Infor HMS, Salto key system, and other operational platforms.
Attend and understand all information shared during daily briefings to anticipate guest needs and operational priorities.
Support the handling of guest complaints in a professional manner, escalating issues when necessary and learning service recovery techniques.
Maintain strong knowledge of all hotel outlets, special promotions, and offers to proactively promote them to guests.
Be knowledgeable about in-house events, functions, transportation services, and public facilities.
Recognize and respect special guest preferences recorded in guest history profiles.
Gain exposure to the main tasks of other departments such as Guest Experience and Housekeeping to strengthen cross-departmental collaboration and overall guest satisfaction.

As Concierge Trainee, we expect from you:

Strong interpersonal and communication skills.
Genuine interest in luxury hospitality and guest service excellence.
Proactive attitude with a willingness to learn.
Ability to work calmly and efficiently in a fast-paced environment.
Strong team spirit and openness to multicultural environments.
Attention to detail and high service orientation.
Ability to focus consistently on guest needs while remaining professional and courteous.
Fluency in English; additional languages are an asset.

Our commitment to you

Learning & Development
Your success is our success. We offer structured learning and development opportunities to support your professional growth.

MOstay
Enjoy complimentary nights and attractive colleague rates worldwide across Mandarin Oriental hotels.

Health & Colleague Wellness
Your wellbeing matters to us. We provide access to wellness initiatives and benefits.

Mandarin Oriental is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive and respectful working environment for all colleagues.

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operations intern empleos en barcelona, ct

Concierge Trainee

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Quiero recibir la alerta de empleo más reciente de operations intern en barcelona, ct

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