20 publicaciones de empleo destacadas de customer support representative en madrid, md (¡Están contratando!)

Sr Business Analyst
The Cooper Companies —Tres Cantos, Madrid provincia
- Jornada completa
- Microsoft Word
- Microsoft Excel
- Oracle
Automation Technician- Service
Enerpac Tool Group Corporation —Madrid, Madrid provincia
- Jornada completa
- Inglés
- Grado
8d
Sr. Clinical Project Manager (Europe)
Allucent —Madrid, Madrid provincia
- Trabajo híbrido
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Programa de recomendación
Solicitud rápida
13d
IT Project Manager
Hewlett Packard Enterprise —Las Rozas de Madrid, Madrid provincia
- Jornada completa
- Español
- Informática
- PMP
Automation Technician- Service
Enerpac Tool Group Corp —Madrid, Madrid provincia
- Jornada completa
- Inglés
- Grado
20h
FP&A Analyst
CHEP —Madrid, Madrid provincia
- Jornada completa
- Trabajo híbrido
- Microsoft Excel
- Oracle
- Inglés
Technical Manager – GMS & Cross-Segment Interface (L2/L3 Maintenance) (m/f/d)
DLR GfR —Madrid, Madrid provincia
- Informática
- Inglés
- Grado
9d
Analyst, Financial Planning and Analysis
CHEP —Madrid, Madrid provincia
- Jornada completa
- Trabajo híbrido
- Microsoft Excel
- Oracle
- Inglés
Principal Biostatistician (Biomarker Analyst -EMEA and US BASED)
サイネオス・ヘルス —Madrid, Madrid provincia
- Inglés
Environmental, Health & Safety Technician (Temp Agency)
Airbus Defence and Space SAU —Getafe, Madrid provincia
- Jornada completa
- Español
- Inglés
- Negociación
MRO Network Quality (Temp Agency)
Airbus Defence and Space SAU —Getafe, Madrid provincia
- Jornada completa
- Inglés
- Grado
Digital Sales Representative German Speaker
SailPoint —Madrid, Madrid provincia
- Jornada completa
- Trabajo híbrido
- Ventas
- Oficina
Senior Enterprise SDR
BLP Digital AG —Madrid, Madrid provincia
- Jornada completa
- Trabajo híbrido
- Ventas
- Sistemas ERP
Data Partner Leader
NielsenIQ —Madrid, Madrid provincia
- Jornada completa
- Trabajo híbrido
- Ventas
- Servicio al cliente
- POS
Solicitud rápida
(Senior) CRM Campaing Manager (All Genders)
zooplus SE —Madrid, Madrid provincia
- Jornada completa
- Trabajo híbrido
- CRM software
- Español
- Marketing
Solicitud rápida
Senior Systems Engineer
ARQUIMEA —Madrid, Madrid provincia
- Trabajo híbrido
Solicitud rápida
Asesor Tecnico de Ventas (Externo)
TVH Parts —Madrid, Madrid provincia
- Español
- Ventas
- Inglés
- Seguro de vida
- Plan de pensiones
Solutions Engineer
Enghouse —Madrid, Madrid provincia
- Jornada completa
- Teletrabajo
- Microsoft Powerpoint
- Microsoft Word
- Español
Solicitud rápida
Senior Cloud Technical Architect
SAS —Madrid, Madrid provincia
- Trabajo híbrido
- Informática
- Ventas
- Grado
2d
Global Clinical Education Manager, Ortho
Align Technology —Madrid, Madrid provincia
- Jornada completa
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Solicitud rápida
2d

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Sr Business Analyst

The Cooper Companies -
Tres Cantos, Madrid provincia

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Detalles del empleo

Jornada completa

Cualificaciones

Microsoft Word
Cognos
Power BI
Economía
Microsoft Excel
Oracle
Ventas
Procesamiento de textos
Salesforce
Microsoft SQL Server
Inglés
Tableau
Máster
SQL
Project management
Grado
Estimación y pronóstico
Macros
Ciencias empresariales

Descripción completa del empleo

Job Summary

Reporting to the Head of Sales, the Sr Business Analyst is a key contributor to strategic decision-making through robust sales forecasting and commercial analytics. This role supports revenue optimization, sales strategy enhancement, and cross-functional initiatives by delivering data-driven insights and actionable recommendations.

Go-to person between our Commercial and Finance teams. Subject matter expert on and responsible for SFDC (Sales force metrics and Performance & KPI tracking). Responsible for providing sales, volume and financial analysis internally and tailormade customers request required to evaluate business opportunities. Generate market intelligence presentations for internal and external use.

Essential Functions

Sales & Forecasting

Provide volume and financial analysis required to evaluate financial results.
Develop and maintain accurate sales forecasts using historical data, market trends, and predictive modeling.
Monitor forecast accuracy and continuously refine forecasting models.

Commercial Insights & Analytics

GFK market data and insights gathering and sharing (detecting and sharing market opportunities)
Commercial customer analysis (dept analysis en insights) on category, channel, distribution, product
Processing sell-out data of third parties, adding to Customer Performance Dashboard (Excel)
Creation of field sales representatives’ toolkit (sales and distribution KPI’s) to enhance business opportunities.
To analyse the market for new products / trends, identifying opportunities and potential threats.
Identify growth opportunities and risks.
Evaluate promotional effectiveness and ROI of commercial initiatives.
Support ad-hoc analysis and business cases for new initiatives, product launches, and market expansions.

CRM & Data Management

SFDC Local Admin and champion
Close collaboration with Field Sales Manager in supporting SFDC KPI metrics and performance reporting
Admin for Salesforce; responsible for managing and maintaining the CRM System. i.e. Territory management, User set-up, data validation, managing sales reps, reporting and dashboarding etc.
Consult with the EMEA team about data quality and make changes if necessary (Cognos, SFDC, Oracle).
Reporting & Dashboarding; Automate reporting processes to enhance efficiency and reduce manual effort.
Data Visualization & Reporting

Cross-Functional Collaboration

Contact for Strategic Partner Accounts on in-depth analysis.
Work closely with the in-market commercial team to support and implement regional and local strategies.
Work together with Marketing on processes, registration and tracking of campaigns
Responsible, from finance perspective, for the segmentation process on customer level in consultation with the regional manager
Collaborate with Sales, Marketing, and Finance to align forecasts with business goals.
Provide insights to support commercial strategy.
Cross-Functional Collaboration.
Partner with Finance, Marketing, and Operations for strategic planning and budgeting.

Strategic Support

Ad-hoc reports.

Key Interactions

Reports to Head of Sales and dotted line to Business Controller.
Sales, Marketing, and Finance Teams.
Operations and Strategy Teams.
Senior Leadership and Stakeholders.

Qualifications

Knowledge, Skills and Abilities:

Possess solid business acumen, combined with an intuitive, analytical, and local thinking process to translate analysed data into meaningful local commercial strategic business reports, execution-able strategies and actions.
Analytical Thinking & Forecasting
Commercial Strategy & Insight Generation
Stakeholder Engagement
Business and Financial analysis and acumen.
Ability to communicate effectively and efficiently across all levels of the organization intern and extern.
Accuracy and attention to detail
Superior excel skills (pivot tables, macros, lookups, sum if, complex link files).
Database skills (Cognos and preferably tableau)
Experience with Salesforce
Proficiency in Excel, SQL, and data visualization tools (e.g., Power BI, Tableau)
Excellent analytical skills, statistics and financial analysis.
Languages: fluent English.

Work Environment:

Office-based position.

Experience:

Minimum 5-7 years in business analysis, preferably in commercial or sales-focused environments
Experience with forecasting tools and statistical modeling.
Strong communication and stakeholder management skills
Project Management skills with the ability to manage multiple projects simultaneously.
Knowledge of computer applications (word processing, spreadsheet and database tools, design tools and presentation/chart applications. (Tableau experience preferred) and current technology standards.
Experience of forecasting and statistical modelling preferred.
Ability to work under pressure and meet deadlines both working autonomously and within a team.

Education:

Bachelor’s or master’s degree in business, Economics, Statistics, or related field.

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Quiero recibir la alerta de empleo más reciente de customer support representative en madrid, md

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