9 publicaciones de empleo destacadas en software testing analyst (¡Están contratando!)

Administrator - Desk Side Services, AMT Asset Management Software
HCLTech —Madrid, Madrid provincia
- De guardia
- Microsoft Excel
4d
Data Backend Engineer
Honest Greens (HQ) —Barcelona, Barcelona provincia
- Jornada completa
- Trabajo híbrido
- Español
- Inglés
- AWS
Solicitud rápida
Finance Director (FP&A)
Nexthink —Madrid, Madrid provincia
- Jornada completa
- Trabajo híbrido
- Español
- Inglés
- Oficina
- Vacaciones pagadas
Solicitud rápida
Fullstack .NET Developer
Materialise —Barcelona, Barcelona provincia
- Jornada completa
- Azure
- Informática
- DevOps
Senior Go Engineer
Ciklum —En remoto
- Jornada completa
- Teletrabajo
- Microsoft Excel
- AWS
- POS
Security Architect
Dentons —Madrid, Madrid provincia
- Teletrabajo
- Azure
- Informática
- Inglés
Solicitud rápida
Senior Salesforce Engineer
Frontiers Media —Madrid, Madrid provincia
- Jornada completa
- Trabajo híbrido
- Informática
- Salesforce
- DevOps
- Plan de pensiones
Solicitud rápida
Senior Data Platform Engineer
SeQura —Barcelona, Barcelona provincia
- Jornada completa
- Trabajo híbrido
- Inglés
- AWS
- Grado
Solicitud rápida
Solutions Analyst
adm-Indicia —España
- Jornada completa
- Teletrabajo
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Solicitud rápida

More jobs to discover

Find similar jobs that you might be interested in.

Lead Backend Engineer Data Platform
Q-tech —En remoto
Trabajarás mano a mano con el equipo de marketing para convertir necesidades de negocio en sistemas reales. Backend sólido (Go ideal, pero flexible).
70.000 € al año
11d
Data Backend Engineer
Honest Greens (HQ) —Barcelona, Barcelona provincia
Knowledge of the testing cycle, automation and with knowledge and/or experience of SCRUM and/or Kanban. Extensive experience with object-oriented design and…
Solicitud rápida

Quiero recibir la alerta de empleo más reciente de software testing analyst

Al iniciar sesión en tu cuenta, aceptas las Condiciones del servicio de SimplyHired, nuestra Política sobre cookies y nuestra Política de privacidad.

Administrator - Desk Side Services, AMT Asset Management Software

HCLTech -
Madrid, Madrid provincia

Solicitar ahora

Detalles del empleo

Hace 4 días

Cualificaciones

Microsoft Excel

Descripción completa del empleo

Madrid, Madrid
Job Summary
The Tools & Automation Engineer plays a crucial role in enhancing operational efficiency through the development and maintenance of automation tools. This position focuses on asset management and ITIL processes, ensuring that all solutions align with organizational standards for quality and cost. The engineer will work collaboratively to deliver high-quality code and support existing projects while responding to client requests.
Key Responsibilities
1. Adhere To Quality Standards And Regulatory Requirements By Implementing Best Practices In Asset Management Services To Ensure Compliance With Company Policies.
2. Provide On-Call Support For Escalated Issues, Performing Root Cause Analysis Using Asset Management Tools To Identify And Rectify Recurring Problems.
3. Conduct Knowledge Base Updates And Management, Facilitating Training Sessions For New Hires And Coaching Analysts To Enhance Team Capabilities.
4. Independently Resolve Tickets Within The Agreed Service Level Agreement (Sla) For Ticket Volume And Response Time, Utilizing Asset Management Software To Track And Manage Incidents Effectively.
5. Ensure A Positive Customer Experience And High Customer Satisfaction (Csat) Scores By Striving For First Call Resolution And Minimizing Rejected Resolutions And Reopened Cases.
Skill Requirements
1. In-Depth Knowledge Of Asset Management Services And Tools.
2. Strong Analytical And Problem-Solving Skills.
3. Proficient In Ticketing Systems And Incident Management Processes.
4. Excellent Communication And Interpersonal Skills.

Other Requirements

Experienced in Desktop Laptop, troubleshootingExperienced in installation, configuration and OS troubleshootingExperienced in Asset Management Should have experience in application supportKnowledge on iPhone configurationShould have exposure to basic network troubleshootingExposure and understanding of ticketing toolUnderstanding of ticketing process incident/service requestsUnderstanding of SLA and meeting targetsUnderstanding of Service desk process of logging tickets and allocationUnderstanding of Asset/inventory record process, System & Peripherals movementsetcUnderstanding to coordinate with vendors/principlesUnderstanding of client management, user response (email/verbal)Managing SLAs for its respective sites.Hands-on experience on ticketing application.Knowledge of Hardware asset management.Working on incidents and requests, troubleshooting hardware and software issue.Lead the team as cluster lead stand point.Experience to Installation and configure operating systems, applications andsoftware/driver updates.Experience on remote assistance in PC set up, upgrades, troubleshooting.Hands-on experience on Microsoft excel.Preparing/updating reports for the tickets processed, Inventory report, keeping atrack of assets/Stocks movement across sites.Keeping required documents handy and updated.\r\nEscorting third party engineers at site.Smart hand request/Hands and feet support for network/printer/firewall activitiesetc.Packing and unboxing laptops.Quality Assurance Testing of laptopsMove equipment between Hub/tech Hub, Goods in and Loading BayDisposing equipmentLiaising with site facilities for maintenance of the Hub/tech Hub areaMonthly/weekly Inventory auditPlacing Hardware/accessories orders and managing Threshold stockHandling Customer service supportDeskside Support callsReceiving equipment from clients and updating stockroom.Managing stockroom.Should have worked in Manufacturing & Production line support from IT PerspectiveSupport in Manufacturing & Production line support from IT Perspective,Infrastructure coordination, Small data center exposure, Server rack/unrack, POCwith central team, factory support, manufacturing devices support. 24/7 On callsupport & outside business hours/weekend smart hands support to be provided,when required.

#body.unify div.unify-button-container .unify-apply-now: focus, #body.unify div.unify-button-container .unify-apply-#body.unify div.unify-button-container .unify-apply-now: focus, #body.unify div.unify-button-container .unify-apply-

Solicitar ahora

Refina tu búsqueda

software testing analyst empleos

Administrator - Desk Side Services, AMT Asset Management Software

Data Backend Engineer

Finance Director (FP&A)

Fullstack .NET Developer

Senior Go Engineer

Security Architect

Senior Salesforce Engineer

Senior Data Platform Engineer

Solutions Analyst

More jobs to discover

Quiero recibir la alerta de empleo más reciente de software testing analyst

Related Searches

Herramientas para candidatos

Herramientas para empresas

Buscar

Mantener la conexión