15 publicaciones de empleo destacadas de contact center en ib (¡Están contratando!)

Contact Center Agent
HBX Group —Mallorca, Illes Balears provincia
- Jornada completa
- Español
- Inglés
- Oficina
Contact Center Executive
HBX Group —Mallorca, Illes Balears provincia
- Jornada completa
- Español
- Inglés
- Gestión del tiempo
Contact Center Executive - French
HBX Group —Mallorca, Illes Balears provincia
- Jornada completa
- Servicio al cliente
- Inglés
- Habilidades de comunicación
Agente Call Center
Sandos Hotels & Resorts España —Marratxí, Illes Balears provincia
- Jornada completa
- Español
- Servicio al cliente
- Inglés
Marketing Manager
Marriott International, Inc —Santa Eulària des Riu, Illes Balears provincia
- Jornada completa
- Ventas
- Marketing
- Hotel
13d
Housekeeper - Public Areas
Marriott International, Inc —Santa Eulària des Riu, Illes Balears provincia
- Jornada completa
- Sin necesidad de experiencia
- Hotel
- Bachillerato
Night Supervisor
Marriott International, Inc —Santa Eulària des Riu, Illes Balears provincia
- Jornada completa
- Hotel
- Bachillerato
Showroom Specialist
Cosentino —Palma de Mallorca, Illes Balears provincia
- Ventas
- Servicio al cliente
- Bachillerato
Bar Supervisor
Marriott International, Inc —Santa Eulària des Riu, Illes Balears provincia
- Jornada completa
- Hotel
- Bachillerato
Engineering Manager
Marriott International, Inc —Santa Eulària des Riu, Illes Balears provincia
- Jornada completa
- Hotel
- Bachillerato
- Fontanería
Bartender - Aethos Mallorca
Aethos —Mallorca, Illes Balears provincia
- Disponibilidad fin de semana
- Español
- Inglés
- Hotel
6d
TUI Customer Service Advisor Program Change | Dutch & French Speaking | Local Residence
TUI Group —Palma de Mallorca, Illes Balears provincia
- Disponibilidad fin de semana
- Servicio al cliente
- Inglés
4d
Dynamics 365 Functional Support Analyst
OMNIACCESS —Palma de Mallorca, Illes Balears provincia
- Jornada completa
- Trabajo híbrido
- Azure
- DevOps
- APIs
Solicitud rápida
Dynamics 365 F&O Technical Support Analyst
OMNIACCESS —Palma de Mallorca, Illes Balears provincia
- Jornada completa
- Trabajo híbrido
- Azure
- DevOps
- APIs
Solicitud rápida
TÉCNICO (H/M) ASCENSORES OTIS MENORCA
Otis —Maó, Illes Balears provincia
- Jornada completa
- Mantenimiento
- Sin necesidad de experiencia

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Contact Center Executive
HBX Group —Mallorca, Illes Balears provincia
Promote goodwill when dealing with clients and internal sales teams, to maintain good client relationship, achieve high level of client satisfaction, and retain…
Contact Center Executive - French
HBX Group —Mallorca, Illes Balears provincia
The role delivers prompt and accurate solutions in line with service deadlines, quality guidelines, and protocols, aiming to achieve first contact resolution…

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Contact Center Agent

HBX Group
Mallorca, Illes Balears provincia

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Detalles del empleo

Jornada completa

Cualificaciones

Francés
Español
Inglés
Italiano
Neerlandés
Gestión del tiempo

Descripción completa del empleo

HBX Group is the world’s leading technology partner, connecting and empowering the world of travel. We’re game-changers, disruptors, the people who bring together local and global brands in accommodation, transport, activities and payments through our network of 300,000 hotels worldwide, 60,000 hard to reach high value clients such as tour operators, travel agents and loyalty schemes across 140 source markets. We are tech-driven, with a customer-first philosophy, and commercial teams whose knowledge and relationships on the ground are second to none. And of course we have an amazing team! Our people, Team HBX Group, are the beating heart of the company who we encourage to ‘move fast, dream big and make the difference’ every day. In fact, we believe that it is tech + data + people that truly sets us apart in the market, alongside our ‘global approach, local touch’ mentality. We’re headquartered in Palma, Mallorca and employ around 3,500 people worldwide.

JOB DESCRIPTION:

We are looking for Client Operations Executive to join our Customer Relationship Center. In this role you will have the opportunity to give support to our clients in order to achieve one of our main objectives “Delivering unique holidays to our customers”. We are looking for candidates, who are based in Mallorca.

RESPONSIBILITIES:

Provide excellent customer service.
Attend clients' queries through phone calls and emails, by being proactive, courteous, friendly, and helpful.
Ensure that all clients' requests, issues and complaints are resolved promptly and accurately, per defined policies, guidelines, terms and conditions.
Promote goodwill when dealing with clients and internal sales teams, to maintain good client relationship, achieve high level of client satisfaction, and retain client loyalty.
Act and suggest on improvement opportunities identified during daily work.
Negotiating for appropriate compensation / refunds / solutions.

POSITION REQUIREMENTS:

Fluency in English, German, Dutch, Italian or French language - written and spoken
Knowledge of Spanish language would be an advantage
Flexibility to provide support to all members of the Global Support team as and when required.
Excellent time management skills with the ability to work well under pressure in a fast paced environment.
Communication and negotiation skill is the key for this position, as you will be spending most of your time listening and trying to come up with the solution that work out best for all parties

Offer:

Permanent Contract
Full time employment
Hybrid working 1 day in the office and 4 days from home
Additional Benefits.

You will have the opportunity to work for a company that is going through significant change in becoming the world´s leading travel services provider. We are looking for people that are ready to ride the wave in this exciting journey.

As well as an attractive benefits package you will be able to work:

Within an innovative, engaging and multicultural environment.
Have the opportunity to build strong and lasting business relationships and friendships from around the world.
Have the opportunity in developing your career locally or within one of our beautiful working locations across the globe.

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contact center empleos en ib

Contact Center Agent

Contact Center Executive

Contact Center Executive - French

Agente Call Center

Marketing Manager

Housekeeper - Public Areas

Night Supervisor

Showroom Specialist

Bar Supervisor

Engineering Manager

Bartender - Aethos Mallorca

TUI Customer Service Advisor Program Change | Dutch & French Speaking | Local Residence

Dynamics 365 Functional Support Analyst

Dynamics 365 F&O Technical Support Analyst

TÉCNICO (H/M) ASCENSORES OTIS MENORCA

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Quiero recibir la alerta de empleo más reciente de contact center en ib

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