20 publicaciones de empleo destacadas de b2b saas en barcelona, ct (¡Están contratando!)

Customer Success Manager – AI SaaS
Landbot —Barcelona, Barcelona provincia
- Jornada completa
- Teletrabajo
- Español
- Inglés
- Inteligencia artificial
Solicitud rápida
4d
Technical Support Specialist - 100% Remote - EMEA
Hostaway —Barcelona, Barcelona provincia
- Jornada completa
- Teletrabajo
- Español
- Inglés
- Oficina
- Teletrabajo opcional
Solicitud rápida
7d
Product Support Specialist - EMEA
Ashby —Barcelona, Barcelona provincia
- Disponibilidad fin de semana
- Teletrabajo
- Liderazgo
- Días de asuntos propios
Customer Success & Support
Didit —Barcelona, Barcelona provincia
- Jornada completa
- Español
- Inglés
- Negociación
Solicitud rápida
Programador/a Web HTML/CSS/Javascript
iEstrategic —Barcelona, Barcelona provincia
- Jornada completa
- Teletrabajo
- JavaScript
- HTML
Business Copywriter
Revolut —Barcelona, Barcelona provincia
- Jornada completa
- Teletrabajo
- Inglés
- Investigación
- Oficina
Staff Product Manager - Mobile - 100% Remote - EMEA
Hostaway —Barcelona, Barcelona provincia
- Jornada completa
- Teletrabajo
- Investigación
- Oficina
- Grado
- Teletrabajo opcional
Solicitud rápida
1d
Senior Product Designer (B2B)
Valeria HR —Barcelona, Barcelona provincia
- De 50.000 € a 60.000 € al año
- Trabajo híbrido
- Español
- Inglés
- Recursos humanos
Solicitud rápida
3d
Account Executive (B2B)
Q-tech —Barcelona, Barcelona provincia
- Microsoft Word
- CRM software
- Español
B2B Growth Marketing Specialist (Content & SEO/GEO)
Preply —Barcelona, Barcelona provincia
- Jornada completa
- Trabajo híbrido
- Máster
- Marketing
Solicitud rápida
SDR Growth Markets - CEE
Perk —Barcelona, Barcelona provincia
- Jornada completa
- Trabajo híbrido
- Español
- Inglés
- Oficina
- Teletrabajo opcional
- Abono gimnasio
SDR (Sales Development Representative)
Ucloud —Barcelona, Barcelona provincia
- Jornada completa
- Teletrabajo
- Ventas
- Habilidades de comunicación
Solicitud rápida
Junior Community Manager
Spendesk —Barcelona, Barcelona provincia
- Trabajo híbrido
- Inglés
- Oficina
- Project management
Business Development Representative – SaaS Sales
Ringover —Barcelona, Barcelona provincia
- Trabajo híbrido
- Español
- Ventas
- Inglés
8d
Responsable de Operaciones y Customer Success
Septeo ES —Barcelona, Barcelona provincia
- Jornada completa
- Habilidades organizativas
- Habilidades de comunicación
- Oportunidades de crecimiento y desarrollo profesional
Solicitud rápida
2d
Brand and Content Specalist
saas.group —Barcelona, Barcelona provincia
- Teletrabajo
- Inglés
- Inteligencia artificial
Solicitud rápida
3d
Business Developer Representative - E-Mobility
SWISH —Barcelona, Barcelona provincia
- Desde 30.000 € al año
- CRM software
- Español
- Ventas
Solicitud rápida
Director Digital Marketing SaaS - Hybrid
Alpega Group —Sant Cugat del Vallès, Barcelona provincia
- Trabajo híbrido
- CRM software
- Español
- Inglés
Solicitud rápida
7d
Staff Product Manager - AI - 100% Remote - EMEA
Hostaway —Barcelona, Barcelona provincia
- Jornada completa
- Teletrabajo
- Oficina
- Grado
- Inteligencia artificial
- Teletrabajo opcional
Solicitud rápida
Customer Success Operations Associate - Junior
BizAway —Barcelona, Barcelona provincia
- CRM software
- Microsoft Excel
- Ventas
11d

Quiero recibir la alerta de empleo más reciente de b2b saas en barcelona, ct

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Customer Success Manager – AI SaaS

Landbot -
Barcelona, Barcelona provincia

Solicitud rápida

Detalles del empleo

Jornada completa
Hace 4 días

Cualificaciones

Español
Logística
Inglés
SaaS
Inteligencia artificial
Gestión de cuentas

Descripción completa del empleo

Landbot is an AI-first SaaS company building AI Agents that help businesses deliver exceptional experiences to their users. We're growing our Customer Success team and looking for a Customer Success Manager who is as comfortable demoing a product as they are running a data-driven business review.

This is not a relationship management role. Our CSMs own outcomes — they help customers achieve measurable results with Landbot, and they hold themselves accountable to those results. You'll manage a portfolio of Business plan customers (our largest accounts, paying 400€– 20k+/month), and you'll be expected to proactively drive adoption, expansion, and retention through structured, insight-led engagement.

You'll report to the Head of Customer Success and work closely with Sales, Support, and Product.

What you'll do

Drive customer outcomes

Own a portfolio of managed accounts (Business plan) and be accountable for their retention and growth.
Run structured onboarding, adoption, and business review processes — always anchored in the customer's goals and measurable results.
Proactively monitor account health and intervene before problems become churn risks.
Track and present customer metrics in every interaction — usage trends, adoption gaps, ROI signals.

Be a product expert

Become deeply fluent in Landbot's AI Agent capabilities and be able to demo and advise customers confidently.
Proactively introduce customers to new features and AI use cases relevant to their business.
Translate customer goals into concrete Landbot configurations and workflows.
Stay current as the product evolves — Landbot is moving fast in the AI space and our CSMs need to move with it.

Own commercial outcomes

Identify and execute upsell and expansion opportunities within your account portfolio.
Partner with Sales on high-potential accounts and handoffs.
Flag risk accounts early and lead recovery conversations.

Collaborate and report

Report on customer engagement, health metrics, and account progress to internal stakeholders.
Surface customer feedback and product gaps to Product and leadership in a structured way.
Coordinate with Support on escalations and complex technical issues.

3+ years of experience in Customer Success or Account Management in a B2B SaaS environment.
Genuine comfort with technology products — you learn new tools quickly and enjoy going deep on how things work.
Strong analytical habits: you track metrics, build simple reports, and use data to drive customer conversations.
Excellent live presentation and communication skills — you're confident running demos, reviews, 1:many events and negotiations.
A proactive, self-driven work style — you don't wait for customers to come to you.
Fluency in English and Spanish (both required).
Eligibility to work in Spain.

Strong differentiators

Experience with AI products, automation tools, or the conversational AI / chatbot space.
Familiarity with no-code or low-code platforms.
Experience managing high-value accounts (enterprise or upper mid-market).
Knowledge of CS metrics (NRR, churn rate, health scores, time-to-value).
Additional languages are a plus.

What success looks like

Your accounts are healthy: strong adoption, low churn risk, and growing.
You run proactive, data-backed business reviews — not reactive check-in calls.
You're the most knowledgeable person in the room when it comes to what Landbot can do for a customer's use case.
You identify expansion opportunities and close them or hand them off with a clear brief.

Hiring process

HR screen — 20 min. Get to know each other, validate experience and logistics.
Practical Test — (async). We’ll present a scenario you’re expected to work with towards a specified outcome, all while using Landbot, our product. The output of this test is a screen recording of you presenting the result.
Role-play & team interview — 60 min. As part II of the practical test, the role-play will consist of an actual conversation with your portfolio customer about the solution you built and presented. Afterwards, we’ll run a classic-format interview to verify your experience, skillset, commercial mindset, analytical approach and culture fit.
Culture check with CEO — 15 min.

Benefits

Hybrid culture or full remote (or both!).
Great company culture, we have a young, upbeat, and international work environment.
Flexible schedule.
Open vacation policy and flexible holidays so you can take time off when you need it.
26 days of paid vacation (23 regular days + December 24th & 31st ) + One day for your birthday
for employees residing in Spain.
Referral Bonus if you bring other talented people like you.

Solicitud rápida

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Drive customer outcomes

Be a product expert

Own commercial outcomes

Collaborate and report

What success looks like

Hiring process

Benefits

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