20 publicaciones de empleo destacadas de customer service agent en barcelona, ct (¡Están contratando!)

Customer Service Agent - English
MSX International —Barcelona, Barcelona provincia
- Jornada completa
- Trabajo híbrido
- Microsoft Powerpoint
- Microsoft Excel
- Servicio al cliente
Solicitud rápida
2d
Customer Support Specialist - Barcelona, SP
Accommodations Plus International —Viladecans, Barcelona provincia
- Horas extra
- Español
- Servicio al cliente
- Inglés
Rental Service Agent
Indie Campers —Barcelona, Barcelona provincia
- Disponibilidad fin de semana
- CRM software
- Español
- Ventas
Solicitud rápida
13d
Customer Service, Associate
EF Education First —Barcelona, Barcelona provincia
- Jornada completa
- Español
- Servicio al cliente
- Inglés
5d
Customer Service Agent
ADM Value —Barcelona, Barcelona provincia
- Disponibilidad fin de semana
- Servicio al cliente
- Inglés
- Programa de recomendación
11d
Airport Support Agent
Vueling —Viladecans, Barcelona provincia
- Español
- Servicio al cliente
- Inglés
2d
Fraud Activity Agent (French-speaking) - On-site BM01
Concentrix —Barcelona, Barcelona provincia
- Disponibilidad fin de semana
- Inglés
Check in
Europcar —Barcelona, Barcelona provincia
- Jornada completa
- Servicio al cliente
4d
Customer Service Agent with German - BCN based
Santévet Group —Barcelona, Barcelona provincia
- Jornada completa
- Trabajo híbrido
- Español
- Servicio al cliente
- Inglés
Customer Service Agent with German - BCN based
SantéVet —Barcelona, Barcelona provincia
- Jornada completa
- Trabajo híbrido
- Español
- Servicio al cliente
- Inglés
Backship Support Agent (French-speaking) - On-site BM01
Concentrix —Barcelona, Barcelona provincia
- Disponibilidad fin de semana
- Inglés
Italy Customer Care Technician
ISDIN —Barcelona, Barcelona provincia
- Microsoft Excel
- Servicio al cliente
- Grado
Customer Support Agent - ITALIAN + ENGLISH Market (Night Shift - 16hs - Saturday & Sunday) CD
Bosch Group —Barcelona, Barcelona provincia
- Media jornada
- Teletrabajo
- Español
- Inglés
- Hotel
- Teletrabajo opcional
Solicitud rápida
12d
Customer Representative (Hungarian and Romanian speaking) - On site FA02
Concentrix —Barcelona, Barcelona provincia
- Jornada completa
- Inglés
- Bachillerato
Customer Services International Markets
Affinity Petcare —Barcelona, Barcelona provincia
- Trabajo híbrido
- Español
- Microsoft Excel
- Inglés
- Oportunidades de crecimiento y desarrollo profesional
- Plan de pensiones
Solicitud rápida
Temporary Cruises Port Agent - Operations Maritime Services
Noatum HOLDINGS —Barcelona, Barcelona provincia
- Disponibilidad fin de semana
- Español
- Inglés
- Grado
10d
Fashion Support Consultant (French-speaking) - On-site - Sport Clothing Industry PM01
Concentrix —Barcelona, Barcelona provincia
- Jornada completa
- Servicio al cliente
- Inglés
- Microsoft Office
11d
Rental Sales Agent
Europcar —Barcelona, Barcelona provincia
- Media jornada
- Ventas
- Servicio al cliente
Customer Success Agent (German Speaker)
EF Education First —Barcelona, Barcelona provincia
- Jornada completa
- Inglés
Dutch Customer Service Agent
MSX International —Sant Just Desvern, Barcelona provincia
- Jornada completa
- Trabajo híbrido
- Servicio al cliente
- Inglés
- Oficina
Solicitud rápida

Quiero recibir la alerta de empleo más reciente de customer service agent en barcelona, ct

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Customer Service Agent - English

MSX International -
Barcelona, Barcelona provincia

Solicitud rápida

Detalles del empleo

Jornada completa
Hace 2 días

Cualificaciones

Microsoft Powerpoint
Microsoft Excel
Servicio al cliente
Inglés
Negociación

Descripción completa del empleo

Company Description

MSX International Group is the leading global provider of outsourced business solutions for the automotive industry making business in more than 80 countries. MSXI’s deep industry expertise combined with advanced data analytics and custom software solutions improve the performance of automotive dealership networks by increasing revenue, reducing cost, and enhancing customer satisfaction.

Job Description

As a Customer Service Agent, you will be the primary point of contact for OEM (Original Equipment Manufacturer) vehicle owners. Your mission is to manage and resolve customer cases efficiently while representing the OEM with professionalism and ensuring an excellent service experience.

Your main responsibilities:

Manage driver inquiries across multiple channels
Handle complex and escalated cases requiring deeper issue understanding
Monitor open cases continuously until resolution
Identify when a case requires escalation to higher-level or specialized teams
Ensure a positive customer experience throughout all interactions, even in challenging situations
Maintain customer satisfaction levels in line with project KPIs

Qualifications

What we’re looking for:

You are a native/bilingual English speaker;
You have a good level of English (C1-C2) is required;
You have at least 1 year of experience in Customer Service, Contact Center, Customer Relations or related positions;
You have strong interpersonal skills with a persuasive and negotiation-focused attitude and excellent communication skills;
You have ability to assess and manage complex cases, with strong problem-solving skills;
You are proficient in MS Office365 applications (basic knowledge of PowerPoint and Excel);
You have basic knowledge of the automotive industry, including both sales and after-sales processes, is a plus.

What we offer:

Permanent full-time contract (40 hours/week)
Salary: €22,000 gross per year
Hybrid work: up to 50% after training
23 vacation days + 3 extra company days (26 total)
MSX Bazaar employee discounts portal
Flexible Compensation Plan (healthcare, transport, meal card, training)
Multicultural work environment
Training and development opportunities
Modern office in Carrer de la Constitució, 1, Sant Just Desvern, Barcelona.

This position is based in Barcelona. The role begins with an initial on-site adaptation period. After this phase is successfully completed, the position becomes hybrid (50% remote).

Additional Information

With over 5,000 employees based in more than 80 countries across the globe, our teams provide industry leading expertise that spans:

Consumer Engagement
Parts, Accessories & Service Performance
Actionable Insights
Repair Optimization & Compliance
Learning Solutions
Distribution & Sales Performance

Our proven track record means that we now partner with almost every car manufacturer on the market.

The MSX Purpose

To empower Movers and Makers to thrive in our ever-changing world

The MSX Mission

To harness our expertise in mobility, the creativity of our global teams, and the power of technology, to craft tailored, sustainable and innovative solutions.

The MSX Vision

To be the clients’ first choice, recognized for our operational excellence and commitment to driving change and innovation in the mobility industry.

MSX is an equal opportunities employer and encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, neurodiversity or other personal characteristics and backgrounds, age, sexual orientation, gender reassignment, religion or belief, or marital and parental status. As users of the Disability Confident scheme, we interview all disabled applicants who meet the minimum criteria for the vacancy.

Solicitud rápida

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Check in

Customer Service Agent with German - BCN based

Customer Service Agent with German - BCN based

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Italy Customer Care Technician

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Quiero recibir la alerta de empleo más reciente de customer service agent en barcelona, ct

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