20 publicaciones de empleo destacadas de customer service french en barcelona, ct (¡Están contratando!)

Customer Service Representative – French speaker
MSX International —Sant Just Desvern, Barcelona provincia
- Jornada completa
- Trabajo híbrido
- Microsoft Powerpoint
- Microsoft Excel
- Servicio al cliente
Solicitud rápida
Sales and Customer Support Consultant (m/f/d) - Spanish or French and English speaking
IDEXX —Barcelona, Barcelona provincia
- Jornada completa
- Español
- Inglés
- Microsoft Office
Customer Service Representative - European languages
Netenders Holding —Barcelona, Barcelona provincia
- Trabajo híbrido
- Español
- Servicio al cliente
- Inglés
Client Services Advisor
Carousel Logistics —Barcelona, Barcelona provincia
- Teletrabajo
- Español
- Servicio al cliente
- Inglés
Customer Operations Specialist - French Speaker
Keysight Technologies, Inc. —Barcelona, Barcelona provincia
- Servicio al cliente
- Inglés
- Gestión del tiempo
Fashion Support Consultant (French-speaking) - On-site - Sport Clothing Industry PM01
Concentrix —Barcelona, Barcelona provincia
- Jornada completa
- Servicio al cliente
- Inglés
- Microsoft Office
LUXURY RESERVATION CONSULTANT (FRENCH SPEAKER)
ACCOR GLOBAL RESERVATION CENTRE SL —Barcelona, Barcelona provincia
- Jornada completa
- Ventas
- Servicio al cliente
- Inglés
8d
Senior Business Travel Consultant - French Speaking
Perk —Barcelona, Barcelona provincia
- Jornada completa
- Trabajo híbrido
- Español
- Servicio al cliente
- Inglés
- Teletrabajo opcional
- Abono gimnasio
Customer Success Manager - French/Spanish
Concentrix —Barcelona, Barcelona provincia
- Jornada completa
- Español
- Azure
- Informática
Luxury Reservation Consultant / French Speaker (Part-Time)
AccorCorpo —Barcelona, Barcelona provincia
- Media jornada
- Ventas
- Servicio al cliente
- Inglés
Solicitud rápida
Account Executive, Customer Growth - Italian & Spanish or French
EcoVadis —Barcelona, Barcelona provincia
- Jornada completa
- Trabajo híbrido
- Español
- Ventas
- Inglés
- Seguro dental
Solicitud rápida
Presales Consultant - French Speaker
Spacewell —Barcelona, Barcelona provincia
- Jornada completa
- Trabajo híbrido
- Español
- Ventas
- Abono gimnasio
Solicitud rápida
2d
Fraud Activity Agent (French-speaking) - On-site BM01
Concentrix —Barcelona, Barcelona provincia
- Disponibilidad fin de semana
- Inglés
Customer Service Specialist
CooperSurgical —Barcelona, Barcelona provincia
- Jornada completa
- CRM software
- Servicio al cliente
- Sistemas ERP
Customer Success Manager (with Dutch and French/ German)
Rockwell Automation —Barcelona, Barcelona provincia
- Jornada completa
- Trabajo híbrido
- Salesforce
- Inglés
- Grado
- Vacaciones pagadas
Customer Success Manager – Southern EMEA (French or Italian speaking preferred) (f/m/d)
CoachHub —Barcelona, Barcelona provincia
- Jornada completa
- Teletrabajo
- Español
- Inglés
- Recursos humanos
2d
Tele sales Agent Travel Agency French market
Avis Budget Group —Barcelona, Barcelona provincia
- Jornada completa
- Microsoft Word
- CRM software
- Microsoft Excel
Solicitud rápida
2d
Inbound Sales Representative - French Market
The Fork —Barcelona, Barcelona provincia
- Inglés
- Oficina
- Desarrollo de negocios
Solicitud rápida
Recepcionist
Volotea —Barcelona, Barcelona provincia
- Trabajo híbrido
- Español
- Microsoft Excel
- Servicio al cliente
- Abono gimnasio
Solicitud rápida
11d
Backship Support Agent (French-speaking) - On-site BM01
Concentrix —Barcelona, Barcelona provincia
- Disponibilidad fin de semana
- Inglés

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Customer Service Representative – French speaker

MSX International -
Sant Just Desvern, Barcelona provincia

Solicitud rápida

Detalles del empleo

Jornada completa

Cualificaciones

Microsoft Powerpoint
Francés
Microsoft Excel
Servicio al cliente
Inglés
Negociación

Descripción completa del empleo

Company Description

Are you a French speaker looking for a new opportunity in Barcelona? Join an international team, build your career and work in a dynamic, multicultural environment with a permanent contract and hybrid model.

MSX International is a global leader in automotive business services, operating in more than 80 countries. Our Contact Center in Barcelona brings together professionals from different backgrounds and countries, all focused on delivering excellent support and customer satisfaction for major automotive brands.

If you want to grow, learn and be part of an international team, this is your place. ✨

Job Description

As a Customer Service Agent, you will be the primary point of contact for OEM (Original Equipment Manufacturer) vehicle owners. Your mission is to manage and resolve customer cases efficiently while representing the OEM with professionalism and ensuring an excellent service experience.

Your main responsibilities:

Manage driver inquiries across multiple channels
Handle complex and escalated cases requiring deeper issue understanding
Monitor open cases continuously until resolution
Identify when a case requires escalation to higher-level or specialized teams
Ensure a positive customer experience throughout all interactions, even in challenging situations
Maintain customer satisfaction levels in line with project KPIs

This position is based in Barcelona. The role begins with an initial on-site adaptation period. After this phase is successfully completed, the position becomes hybrid (50% remote).

Qualifications

You are a native/bilingual French speaker;
You have a good level of English (B2-C1) is required;
You have at least 2 years of experience in Customer Service, Contact Center, Customer Relations or related positions;
You have strong interpersonal skills with a persuasive and negotiation-focused attitudeand excellent communication skills;
You have ability to assess and manage complex cases, with strong problem-solving skills;
You are proficient in MS Office365 applications (basic knowledge of PowerPoint and Excel);
You have basic knowledge of the automotive industry, including both sales and after-sales processes, is a plus.

Additional Information

What we offer:

Permanent full-time contract (40 hours/week)
Salary: €22,000 gross per year
Hybrid work: up to 50% after training
23 vacation days + 3 extra company days (26 total)
MSX Bazaar employee discounts portal
Flexible Compensation Plan (healthcare, transport, meal card, training)
Multicultural work environment
Training and development opportunities
Modern office in Carrer de la Constitució, 1, Sant Just Desvern, Barcelona.

MSX is an equal opportunities employer and encourages applications from all qualified candidates regardless of age, disability, gender, sexual orientation or background.

#LI-Hybrid

MSX is an equal opportunities employer and encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, neurodiversity or other personal characteristics and backgrounds, age, sexual orientation, gender reassignment, religion or belief, or marital and parental status. As users of the Disability Confident scheme, we interview all disabled applicants who meet the minimum criteria for the vacancy.

Solicitud rápida

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Luxury Reservation Consultant / French Speaker (Part-Time)

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Recepcionist

Backship Support Agent (French-speaking) - On-site BM01

Quiero recibir la alerta de empleo más reciente de customer service french en barcelona, ct

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