20 publicaciones de empleo destacadas de mgr front office en barcelona, ct (¡Están contratando!)

Customer Experience Representative
dsm-firmenich —Barcelona, Barcelona provincia
- Microsoft Powerpoint
- CRM software
- Microsoft Excel
Regional Trainer (Iberia)
HOSPITALITY CONNECTION BARCELONA SL —Barcelona, Barcelona provincia
- Jornada completa
- Español
- Sin necesidad de experiencia
- Inglés
Assistant Front Office Manager
Grand Hyatt Barcelona —Barcelona, Barcelona provincia
- Disponibilidad fin de semana
- Español
- Inglés
- Microsoft Office
14h
Mgr-Front Office I
Marriott International, Inc —Barcelona, Barcelona provincia
- Jornada completa
- Oficina
- Hotel
- Bachillerato
8d
R415089 Project manager Congress department
Kuoni Tumlare —Barcelona, Barcelona provincia
- Jornada completa
- Trabajo híbrido
- Microsoft Excel
- Inglés
- Microsoft Office
Solicitud rápida
10d
Hotel Manager - Hotel Arts
HOSPITALITY CONNECTION BARCELONA SL —Barcelona, Barcelona provincia
- Jornada completa
- Ventas
- Sin necesidad de experiencia
- Hotel
Perk Events - MICE Manager (12 months FTC)
Perk —Barcelona, Barcelona provincia
- Jornada completa
- Trabajo híbrido
- Español
- Inglés
- Oficina
- Teletrabajo opcional
- Abono gimnasio
Front Office Supervisor - Kimpton Vividora Barcelona
Kimpton —Barcelona, Barcelona provincia
- Inglés
- Grado
Front Desk Manager - W Barcelona
HOSPITALITY CONNECTION BARCELONA SL —Barcelona, Barcelona provincia
- Jornada completa
- Oficina
- Hotel
- Bachillerato
7d
Workplace Services Coordinator, Barcelona
CrowdStrike —Barcelona, Barcelona provincia
- Jornada completa
- Español
- Servicio al cliente
- Inglés
Guest Services Officer - Front Office
Grand Hyatt Barcelona —Barcelona, Barcelona provincia
- Disponibilidad fin de semana
- Español
- Inglés
- Hotel
- Formación continua
- Oportunidades de crecimiento y desarrollo profesional
Regional Trainer Specialist (Iberia)
The Social Hub —Barcelona, Barcelona provincia
- Español
- Inglés
- Hotel
Solicitud rápida
Staff Product Manager - Mobile - 100% Remote - EMEA
Hostaway —Barcelona, Barcelona provincia
- Jornada completa
- Teletrabajo
- Investigación
- Oficina
- Grado
- Teletrabajo opcional
Solicitud rápida
Sales Country Manager
EF (Education First) —Barcelona, Barcelona provincia
- Jornada completa
- Español
- Ventas
- Inglés
3d
Product Designer
Viaplay Group —Barcelona, Barcelona provincia
- Trabajo híbrido
- Investigación
Sales Manager – Hilton Barcelona
domestiko.com —Barcelona, Barcelona provincia
- Jornada completa
- Hotel
Project Manager
SITA Switzerland Sarl —Barcelona, Barcelona provincia
- Jornada completa
- PMP
- Oficina
- Grado
- Teletrabajo opcional
14d
GUCCI Store Director - Barcelona Paseo
Gucci —Barcelona, Barcelona provincia
- Disponibilidad fin de semana
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Senior Manager Corporate Compliance - EMEA
Dexcom —Barcelona, Barcelona provincia
- Jornada completa
- Liderazgo
E-commerce & Merchandise Manager
Proton AG —Barcelona, Barcelona provincia
- Microsoft Word
- Merchandising
- Inglés

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Customer Experience Representative

dsm-firmenich -
Barcelona, Barcelona provincia

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Detalles del empleo

Contrato indefinido

Cualificaciones

Microsoft Powerpoint
CRM software
Microsoft Excel
Servicio al cliente
Inglés
Grado
Administración y dirección de empresas

Descripción completa del empleo

Job title: Customer Experience Representative
Location: Barcelona, Spain

At dsm-firmenich people are at the heart of the company. We are committed to equal employment opportunities and value diversity in the workplace.

We are looking for an experienced professional who enjoys providing excellent service, a highly proactive individual to represent our values in front of our customers.

As a Customer Experience Representative you will be the primary contact to provide supply chain support for our EUR- Taste division and meet customer expectations. Our Customer Experience team also Interacts on a regular basis with Account managers, logistics, planning and other internal stakeholders as required.

Your key responsibilities

Oversee customer orders, including order entry, order status, document creation, order release, shipment tracking, and document management.
Regularly update customers and internal stakeholders on order status and any issues.
Handle customer inquiries, process returns, and claims to resolve customer issues promptly.
Identify potential obstacles in the fulfillment process, and work with any stakeholders to take corrective action. Use root-cause analysis to understand key drivers of order failure in support of continuous improvement.
Understanding customer expectations and translating the voice of the customer for internal stakeholders.
Produce and maintain reports presenting and analyzing key performance indicators. Support the preparation and review of scorecards and participate in client meetings.
Develop and present recommended improvements to the Customer Experience Manager. Monitor systems and processes to identify opportunities for continuous improvement.

We offer

The opportunity to work for a company where sustainability is much more than a claim and is core to our strategy and purpose.
A flexible work environment that empowers people to take accountability for their work and own the outcome.
An eagerness to be one team and learn from each other to bring progress to life and create a better future.
Barrier-free communities within our organization where every employee is equally valued and respected – regardless of their background, beliefs, or identity.
A culture that prioritizes safety and well-being, both physically and mentally.
A space to grow by encouraging and supporting curiosity and an open mindset.

You bring

Pro-active, positive attitude, responsible and willing to learn.
Bachelor’s degree in supply chain management, logistics, business administration or a related field.
This role requires 2 - 3 years’ experience in customer service and/or order management.
SAP SD, Office (Excel and Power Point) previous experience is required. Knowledge of other CRM systems will be highly valued.
Experience in export documentation, incoterms highly valued.
Good communication skills and excellent capabilities to resolve issues.
Capable of networking within our large organization spread out through different sites worldwide.
Capability to analyze customer data and KPI’s.
Initiative to identify process improvements.
High level of English is required, other European languages highly valued.

About dsm-firmenich
At dsm-firmenich, we don’t just meet expectations – we go beyond them. Join our global team powered by science, creativity, and a shared purpose: to bring progress to life.

From elevating health to making fortified food and sustainable skincare, the impact of your work here will be felt by millions – every single day. Whether it’s fragrance that helps you focus, alternative meat that’s better for the planet, or reducing sugar without losing flavor, this is where you help shape the future of nutrition, health, and beauty for everyone, everywhere.

And while you’re making a difference, we’ll make sure you’re growing too. With learning that never stops, a culture that lifts you up and the freedom to move across businesses, teams, and borders. Your voice matters here. And your ideas? They’re essential to our future.

Because real progress only happens when we go beyond, together.

Our application process

Interested in this position? Please apply online by uploading your resume in English via our career portal. Due to privacy regulations, we can only actively interact with applications via our career portal.

Inclusion, belonging and equal opportunity statement
At dsm-firmenich, we believe being a force for good starts with the way we treat each other. When people feel supported, included, and free to be themselves, they do their best work – and that’s exactly the kind of culture we’re building. A place where opportunity is truly equal, authenticity is celebrated, and everyone has the chance to grow, contribute, and feel they belong.
We’re proud to be an equal opportunity employer, and we’re serious about making our hiring process as fair and inclusive as possible. From inclusive language and diverse interview panels to thoughtful sourcing, we’re committed to reflecting the world we serve.

We welcome candidates from all backgrounds — no matter your gender, ethnicity, sexual orientation, or anything else that makes you, you.

And if you have a disability or need any support through the application process, we’re here to help – just let us know what you need, and we’ll do everything we can to make it work.

Agency Statement

We’re managing this search directly at dsm-firmenich. If you’re applying as an individual, we’d love to hear from you. We’re not accepting agency submissions or proposals involving fees or commissions for this role.

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Quiero recibir la alerta de empleo más reciente de mgr front office en barcelona, ct

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