20 publicaciones de empleo destacadas de customer support specialist en spain (¡Están contratando!)

Customer Service Specialist (63)
Dana Incorporated —Zaragoza, Zaragoza provincia
- Microsoft Word
- Español
- Microsoft Excel
Customer Complaints Specialist
Axalta Coat. Sys. Spain —Coruño, Asturias provincia
- Jornada completa
- Microsoft Powerpoint
- Microsoft Excel
- Salesforce
Solicitud rápida
Customer Operations Specialist - 12 Month Contract
Life Scientific —Paterna, Valencia provincia
- Jornada completa
- Trabajo híbrido
- Español
- Servicio al cliente
- Sistemas ERP
Logistic transfer specialist
Airbus Helicopters España, SA —Albacete, Albacete provincia
- Jornada completa
- Microsoft Excel
- Servicio al cliente
- Máster
Lifecycle Specialist, Time and Attendance - EMEA
Remote —En remoto
- Teletrabajo
- Google Suite
- Inglés
- Project management
- Vacaciones pagadas
- Días de asuntos propios
Arlo Europe Customer Order Support Specialist
Verisure Sàrl —Pozuelo de Alarcón, Madrid provincia
- Jornada completa
- Español
- Microsoft Excel
- Oracle
Solicitud rápida
8d
Customer Service Specialist
Huhtamaki Group —Nules, Castellón provincia
- Jornada completa
- Servicio al cliente
- Inglés
- Oficina
3d
AI Enablement Specialist
HBX Group —Mallorca, Illes Balears provincia
- Jornada completa
- Máster
- Project management
- Grado
Senior Specialist, Method Transfers
MSD —Salamanca, Salamanca provincia
- Jornada completa
- Español
- Inglés
- Máster
Global Marketing Content Specialist
Axalta Coat. Sys. France —Coruño, Asturias provincia
- Jornada completa
- Microsoft Powerpoint
- Marketing
- Inglés
Solicitud rápida
7d
Customer Support & Sales Agent ( Fiber Arts Specialist)| E-commerce | Remote
Foxelli Group —Andorra, Teruel provincia
- Disponibilidad fin de semana
- Teletrabajo
- Inglés
- Reclutamiento
- Vacaciones pagadas
- Abono gimnasio
Product Trainer and POC (Technology Point of Contact)
Zahoree Virtual Teams —Málaga, Málaga provincia
- Microsoft Powerpoint
- Microsoft Word
- Español
Solicitud rápida
3h
Specialist, Loyalty Operations Customer Care
Radisson Hotel Group —Madrid, Madrid provincia
- Jornada completa
- Trabajo híbrido
- CRM software
- Servicio al cliente
- Inglés
Solicitud rápida
Customer Support
Kabilio —Barcelona, Barcelona provincia
- Jornada completa
- Trabajo híbrido
- Español
- Servicio al cliente
- Inglés
- Teletrabajo opcional
- Oportunidades de crecimiento y desarrollo profesional
Customer Service Specialist
CooperSurgical —Barcelona, Barcelona provincia
- Jornada completa
- CRM software
- Español
- Servicio al cliente
Accounts Receivable & Accounts Payable Specialist
LanguageWire —Valencia, Valencia provincia
- Jornada completa
- Trabajo híbrido
- Español
- Microsoft Excel
- Inglés
Solicitud rápida
13d
Customer Support Specialist - Accounting ES
Shine —Las Matas, Madrid provincia
- Español
- Microsoft Excel
- Inglés
Solicitud rápida
5d
Tour Leader (CEO) - Western Europe
G Adventures —En remoto
- Media jornada
- Teletrabajo
- Microsoft Word
- Microsoft Excel
- Inglés
Global Customer Shared Services Specialist
Grifols International SA —Sant Cugat del Vallès, Barcelona provincia
- Jornada completa
- Trabajo híbrido
- Inglés
- Microsoft Office
- Máster
Product Support Specialist (L3 Analyst)
Board International —Madrid, Madrid provincia
- Jornada completa
- Informática
- Inglés
- Investigación
Solicitud rápida

Quiero recibir la alerta de empleo más reciente de customer support specialist en spain

Al iniciar sesión en tu cuenta, aceptas las Condiciones del servicio de SimplyHired, nuestra Política sobre cookies y nuestra Política de privacidad.

Customer Service Specialist (63)

Dana Incorporated -
Zaragoza, Zaragoza provincia

Solicitar ahora

Detalles del empleo

Cualificaciones

Microsoft Word
Francés
Español
Microsoft Excel
EDI
Servicio al cliente
SAP
Gestión en la cadena de suministro
Sistemas ERP
Inglés
Microsoft Office
Máster
Gestión de conflictos
Captura de datos
Manufactura
SAP ERP
Italiano

Descripción completa del empleo

Customer Service Specialist (63)

Zaragoza, Z, ES, 50080

Requisition: 65271

Dana is a global leader in the supply of highly engineered driveline, sealing, and thermal-management technologies that improve the efficiency and performance of vehicles with both conventional and alternative-energy powertrains. Serving two primary markets – passenger vehicle and commercial truck – Dana provides the world's original-equipment manufacturers and the aftermarket with local product and service support through a network of nearly 100 engineering, manufacturing, and distribution facilities.

PURPOSE

The EU Customer Support Staff role is responsible for exceeding customer expectations by promptly responding to incoming inquiries, proactively analyzing customer needs, and performing investigations to determine root causes and drive process improvements.

PRIMARY DUTIES AND RESPONSIBILITIES

Answers incoming customer calls/chat/emails.
Enters orders into ERP system.
Drives the use of Dana order management platforms by recommending the most appropriate solution for order placement and product availability checks.
Reviews and resolves blocked orders.
Responds to price, availability, and inquiries.
Handles delivery-related improvements and expedite requests.
Coordinates open orders and back-order follow-up by maintaining backlog accuracy through regular review and clean-up of obsolete or non-relevant orders.
Ensures delivery dates are realistic based on customer requirements and potential logistical or financial constraints.
Manages past-due customer communication.
Handles EDI/Teccom processes.
Provides EDI/Teccom/Weco support and resolves reject errors.
Resolves ASN issues.
Coordinates shortage, overage, damage claims and returns.
Works with sales, accounting, and product management to resolve debits, credits, and warranty-related issues.
Schedules and executes shipments in cooperation with logistics, customers, and forwarders.
Handles invoicing and shipping documents.
Handles shipment tracking.
Handles document requests and export documentation.
Maintains master data.
Executes dunning activities for accounts receivable.
Participates in occasional projects as needed and supports ASMs with price lists and statistics.
Drives process improvement by working in cross-functional teams.
Escalates unresolved issues to the appropriate level and identifies opportunities for improvement.
Assists with daily case volume as needed.
Performs all other duties as assigned or as needed.

EDUCATION AND QUALIFICATIONS

Relevant education in Business Administration, International Trade or similar
3+ years of customer service experience in a manufacturing/distribution environment in lieu of relevant education

Fluent in (speaking and writing):

Mandatory: English
Mandatory: French
Mandatory: Spanish
Preferable: Italian

SKILLS AND COMPETENCIES

Demonstrated collaboration and problem-solving ability.
Ability to work effectively both independently and as part of a team.
Adaptability and cultural awareness.
Good interpersonal skills
Ability to absorb new information in a fast-paced environment.
Basic understanding of the supply chain in a manufacturing/distribution environment
Effective oral and written communication skills.
Organized and able to shift priorities based on business needs.
Fast & accurate data entry skills.
Good telephone and conflict resolution skills.
Ability to multi-task.
Continuous improvement mindset

TECHNICAL SKILLS

Advanced proficiency in Microsoft Office applications (Word, Excel)
Experience with SAP or similar ERP systems is a plus

Gross annual salary: 35.540€

We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class.

Join our team of 28,000 problem solvers who are fostering a culture of innovation by leveraging the diverse perspectives of our global team. We believe in facing challenges head-on by finding opportunity and uncovering possibility, where roadblocks and barriers become targets instead of obstacles. We are One Dana with limitless opportunity.

Our Values

Value Others
Inspire Innovation
Grow Responsibly
Win Together

Solicitar ahora

Refina tu búsqueda

customer support specialist empleos en spain

Customer Service Specialist (63)

Customer Complaints Specialist

Customer Operations Specialist - 12 Month Contract

Logistic transfer specialist

Lifecycle Specialist, Time and Attendance - EMEA

Arlo Europe Customer Order Support Specialist

Customer Service Specialist

AI Enablement Specialist

Senior Specialist, Method Transfers

Global Marketing Content Specialist

Customer Support & Sales Agent ( Fiber Arts Specialist)| E-commerce | Remote

Product Trainer and POC (Technology Point of Contact)

Specialist, Loyalty Operations Customer Care

Customer Support

Customer Service Specialist

Accounts Receivable & Accounts Payable Specialist

Customer Support Specialist - Accounting ES

Tour Leader (CEO) - Western Europe

Global Customer Shared Services Specialist

Product Support Specialist (L3 Analyst)

Quiero recibir la alerta de empleo más reciente de customer support specialist en spain

Related Searches

Herramientas para candidatos

Herramientas para empresas

Buscar

Mantener la conexión