20 publicaciones de empleo destacadas de customer advisor en madrid, md (¡Están contratando!)

Customer Success Manager - Airline or Airline Catering 80-100% (Europe, 100% remote)
LimeFlight —Madrid, Madrid provincia
- Jornada completa
- Teletrabajo
- Informática
- Inglés
- Grado
Customer Experience Manager
BYD Europe —Madrid, Madrid provincia
- CRM software
- Ventas
- Marketing
Employee Lifecycle Management Specialist
Roche —Madrid, Madrid provincia
- Jornada completa
- Español
- Inglés
- Grado
Account Manager II, Eats SMB (Sales Plan)
Uber —Madrid, Madrid provincia
- Jornada completa
- CRM software
- Español
- Ventas
Europe Solutions Consultant, Hotels (Remote)
Pricelabs —Madrid, Madrid provincia
- Jornada completa
- Teletrabajo
- Español
- Ventas
- Inglés
- Teletrabajo opcional
Sales Manager Aftersales Iberia
Kardex Sistemas S.A.U. —San Fernando de Henares, Madrid provincia
- Jornada completa
- Ventas
- Inglés
- Microsoft Office
Solicitud rápida
Client Advisor Madrid ECI
Fendi —Madrid, Madrid provincia
- Jornada completa
- Español
- Servicio al cliente
- Inglés
Learning Advisor (Moroccan Arabic Speaker)
goFLUENT —Madrid, Madrid provincia
- Ventas
- Inglés
- Oficina
Customer Services Advisor (SaaS RRHH) - M/H/NB
Cegid —Las Matas, Madrid provincia
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Senior Client Advisor - Outlet Las Rozas Madrid
Dolce & Gabbana —Madrid, Madrid provincia
- Jornada completa
- Español
- Ventas
- Inglés
Senior HRBP/ HR Manager
Nextpower —Madrid, Madrid provincia
- Jornada completa
- Español
- Inglés
- Microsoft Office
Field Application Specialist/Field Sales Representative (Madrid)
Sysmex Iberia —Madrid, Madrid provincia
- Jornada completa
- Trabajo híbrido
- Informática
- Inglés
- Microsoft Office
- Seguro dental
- Abono gimnasio
Solicitud rápida
Senior Concierge Corporate Travel Associate
IQVIA —Madrid, Madrid provincia
- Microsoft Powerpoint
- Microsoft Word
- Español
5d
SAP Service Consultant (m/f/d)
Liebherr IT Shared Service Centre Ibérica, S.L. —Madrid, Madrid provincia
- Jornada completa
- Trabajo híbrido
- Informática
- Servicio al cliente
- Inglés
Account Executive Startups, Europe North
AWS EMEA SARL (Spain Branch) —Madrid, Madrid provincia
- Jornada completa
- Ventas
- Desarrollo de negocios
- AWS
6d
Talent Acquisition Intern
Morningstar —Madrid, Madrid provincia
- Jornada completa
- Trabajo híbrido
- Español
- Microsoft Excel
- Microsoft Outlook
12d
Digital Sales Representative
Intuitive Surgical —Madrid, Madrid provincia
- Teletrabajo
- Ventas
- Hospital
- Inglés
Customer Solutions Account Executive - Professional Services Adobe Madrid
Adobe —Madrid, Madrid provincia
- Jornada completa
- Español
- Ventas
- Inglés
Client Advisor - Madrid Ortega (Fixed Term)
VALENTINO S.p.A. —Madrid, Madrid provincia
- Disponibilidad fin de semana
- Máster
Junior Underwriter - M&A
Howden Group Holdings —Madrid, Madrid provincia
- Jornada completa
- Español
- Inglés
- Máster
4d

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Customer Success Manager - Airline or Airline Catering 80-100% (Europe, 100% remote)

LimeFlight
Madrid, Madrid provincia

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Detalles del empleo

Jornada completa

Cualificaciones

Francés
Informática
Inglés
Grado
B2B
Administración y dirección de empresas
Relaciones Laborales
SaaS
Ciencias empresariales

Descripción completa del empleo

Join our fully remote, mission-driven team dedicated to pioneering sustainable inflight service management. Work on innovative technology solutions with global impact, collaborate within a diverse, international environment, and continuously enhance your skills through ongoing learning opportunities.

Headquartered in Zurich, Switzerland, with team members across 11 countries, we offer a dynamic and engaging company culture that celebrates creativity, collaboration, and inclusion.

About the role

We are looking for a dynamic and customer-focused Customer Success Manager (CSM) to join our team.

In this role, you will own a portfolio of airline customers and be responsible for driving long-term customer success, retention, and growth. You will act as a trusted advisor to key stakeholders, ensuring that customers realise measurable value from LimeFlight while continuously identifying opportunities to expand their usage.

This is not a purely operational role you will take ownership of customer outcomes and proactively manage relationships.

Fluency in French is a strong plus to support our international customer base.

Key responsibilities

Strategic Customer Ownership

Own and manage a portfolio of key airline customers
Build strong, trust-based relationships with stakeholders across operations, IT, and management
Act as a strategic partner, aligning LimeFlight capabilities with customer business objectives
Lead regular business reviews and management meetings

Customer Value & Growth

Monitor customer health, adoption, and satisfaction
Identify upsell and cross-sell opportunities (e.g. modules, integrations, services)
Drive retention and expansion revenue within your customer portfolio
Actively contribute to renewal processes and commercial discussions

Implementation Oversight

Support onboarding and implementation phases as a strategic counterpart
Guide customers through integrations, data setup, and adoption best practices
Collaborate with implementation teams to ensure a smooth transition into run mode

Training & Enablement

Deliver targeted training sessions and workshops (remote & on-site)
Enable customers to adopt new features and optimize their processes
Promote best practices and continuous improvement

Cross-functional Collaboration

Work closely with various teams
Act as the voice of the customer internally
Provide structured feedback to influence product development

Key competencies

Minimum of 3–5 years of experience in the Airline Industry or Airline Catering Industry
Experience working with SaaS products or complex B2B software solutions is a plus
Bachelor's degree in Business Administration, Information Technology, or a related field
Strong stakeholder management and communication skills
Ability to manage multiple customer relationships in a fast-paced environment
Commercial mindset with a focus on value creation and growth
Proactive, ownership-driven approach to customer success
Highly organised and reliable

Language

Fluent in English
French is a strong plus

Expected Travel Needs

You should be willing to travel up to 20% a year to customer on-site visits.

Hiring Process

Recruiter Screen (45 mins)
Interview with Hiring Manager (1 hour)
Discussion with founder(s) and peer(s)

LimeFlight is proud to be an equal opportunity employer.

We are committed to creating an inclusive environment where everyone regardless of race, ethnicity, gender identity or expression, sexual orientation, age, disability, religion, or background can thrive and do their best work.

Join us and be part of a team committed to shaping a zero-waste future for aviation, where your ideas and passion truly matter.

Let’s talk!

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Customer Success Manager - Airline or Airline Catering 80-100% (Europe, 100% remote)

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Quiero recibir la alerta de empleo más reciente de customer advisor en madrid, md

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