20 publicaciones de empleo destacadas de management, customer service & sales huelva en spain (¡Están contratando!)

Customer Service Specialist (63)
Dana Incorporated —Zaragoza, Zaragoza provincia
- Microsoft Word
- Español
- Microsoft Excel
Junior Account Executive (English Market)
Innotaxes —Madrid, Madrid provincia
- Desde 18.000 € al año
- Jornada completa
- Español
- Ventas
- Inglés
Solicitud rápida
Area Sales Manager - Barcelona
Flash Europe España —Sant Quirze del Vallès, Barcelona provincia
- Desde 36.000 € al año
- Jornada completa
- Trabajo híbrido
- Español
- Ventas
- Inglés
Solicitud rápida
Customer Service Manager
Amcor —Alzira, Valencia provincia
- Media jornada
- Español
- Servicio al cliente
- Inglés
International Sales Representative
Localsoft —Málaga, Málaga provincia
- Microsoft Outlook
- Ventas
- Inglés
- Parking gratuito
Spanish and English Speaking Customer Service Administrator
Aspen Pumps —Castellbisbal, Barcelona provincia
- Hasta 24.000 € al año
- Jornada completa
- Microsoft Word
- Español
- Microsoft Excel
Solicitud rápida
9d
Digital Territory Sales Manager - Eastern Europe
Hyland Software —En remoto
- Teletrabajo
- Microsoft Excel
- Ventas
- Sistema operativo Windows
9d
Swedish Customer Support Specialist
Zahoree Virtual Teams —Málaga, Málaga provincia
- Jornada completa
- Trabajo híbrido
- Inglés
- IT
- Parking gratuito
Solicitud rápida
12d
Representative, Customer Service
CommScope —Madrid, Madrid provincia
- Español
- Microsoft Excel
- Servicio al cliente
3d
Management, Customer Service & Sales - Córdoba
Enterprise Mobility —Córdoba, Córdoba provincia
- De 21 € a 23 € por hora
- Disponibilidad fin de semana
- Servicio al cliente
- Inglés
- Grado
- Formación continua
- Oportunidades de crecimiento y desarrollo profesional
6d
Manager II, Account Management, Eats SMB (Sales Plan)
Uber —Madrid, Madrid provincia
- Jornada completa
- Español
- Microsoft Excel
- Ventas
EUROPE MKT & EVENTS COORDINATOR
Future Track —Mallorca, Illes Balears provincia
- Español
- Marketing
- Inglés
Sales Manager
AccorHotel —Sotogrande, Cádiz provincia
- Jornada completa
- Español
- Ventas
- Inglés
Solicitud rápida
Sales Development Representative - Southern Europe
Veeva Systems —En remoto
- Horas extra
- Teletrabajo
- Español
- Ventas
- Inglés
- Teletrabajo opcional
- Abono gimnasio
Sales Representative
ASSA ABLOY —Oliva, Valencia provincia
- Español
- Ventas
- Inglés
Customer Service Supervisor - Iberia Team Lead
Greif —Martorell, Barcelona provincia
- Jornada completa
- Español
- Servicio al cliente
- Sistemas ERP
- Seguro dental
- Vacaciones pagadas
9d
Events Manager (Live Event Delivery and Operations), Luxury Hospitality Events
HoSS —En remoto
- Media jornada
- Teletrabajo
- Hostelería
- Inglés
- Habilidades organizativas
Solicitud rápida
17h
Customer Service - TEMP
PepsiCo —Vitoria-Gasteiz, Álava provincia
- Microsoft Excel
- Servicio al cliente
- Inglés
5d
Customer Complaints Specialist
Axalta Coat. Sys. Spain —Coruño, Asturias provincia
- Jornada completa
- Microsoft Powerpoint
- Microsoft Excel
- Salesforce
Solicitud rápida
12d
Customer Support B2B
Fourvenues —Valencia, Valencia provincia
- Disponibilidad fin de semana
- Trabajo híbrido
- Español
- Microsoft Excel
- Inglés
Solicitud rápida

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Customer Service Specialist (63)

Dana Incorporated -
Zaragoza, Zaragoza provincia

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Detalles del empleo

Cualificaciones

Microsoft Word
Francés
Español
Microsoft Excel
EDI
Servicio al cliente
SAP
Gestión en la cadena de suministro
Sistemas ERP
Inglés
Microsoft Office
Máster
Gestión de conflictos
Captura de datos
Manufactura
SAP ERP
Italiano

Descripción completa del empleo

Customer Service Specialist (63)

Zaragoza, Z, ES, 50080

Requisition: 65271

Dana is a global leader in the supply of highly engineered driveline, sealing, and thermal-management technologies that improve the efficiency and performance of vehicles with both conventional and alternative-energy powertrains. Serving two primary markets – passenger vehicle and commercial truck – Dana provides the world's original-equipment manufacturers and the aftermarket with local product and service support through a network of nearly 100 engineering, manufacturing, and distribution facilities.

PURPOSE

The EU Customer Support Staff role is responsible for exceeding customer expectations by promptly responding to incoming inquiries, proactively analyzing customer needs, and performing investigations to determine root causes and drive process improvements.

PRIMARY DUTIES AND RESPONSIBILITIES

Answers incoming customer calls/chat/emails.
Enters orders into ERP system.
Drives the use of Dana order management platforms by recommending the most appropriate solution for order placement and product availability checks.
Reviews and resolves blocked orders.
Responds to price, availability, and inquiries.
Handles delivery-related improvements and expedite requests.
Coordinates open orders and back-order follow-up by maintaining backlog accuracy through regular review and clean-up of obsolete or non-relevant orders.
Ensures delivery dates are realistic based on customer requirements and potential logistical or financial constraints.
Manages past-due customer communication.
Handles EDI/Teccom processes.
Provides EDI/Teccom/Weco support and resolves reject errors.
Resolves ASN issues.
Coordinates shortage, overage, damage claims and returns.
Works with sales, accounting, and product management to resolve debits, credits, and warranty-related issues.
Schedules and executes shipments in cooperation with logistics, customers, and forwarders.
Handles invoicing and shipping documents.
Handles shipment tracking.
Handles document requests and export documentation.
Maintains master data.
Executes dunning activities for accounts receivable.
Participates in occasional projects as needed and supports ASMs with price lists and statistics.
Drives process improvement by working in cross-functional teams.
Escalates unresolved issues to the appropriate level and identifies opportunities for improvement.
Assists with daily case volume as needed.
Performs all other duties as assigned or as needed.

EDUCATION AND QUALIFICATIONS

Relevant education in Business Administration, International Trade or similar
3+ years of customer service experience in a manufacturing/distribution environment in lieu of relevant education

Fluent in (speaking and writing):

Mandatory: English
Mandatory: French
Mandatory: Spanish
Preferable: Italian

SKILLS AND COMPETENCIES

Demonstrated collaboration and problem-solving ability.
Ability to work effectively both independently and as part of a team.
Adaptability and cultural awareness.
Good interpersonal skills
Ability to absorb new information in a fast-paced environment.
Basic understanding of the supply chain in a manufacturing/distribution environment
Effective oral and written communication skills.
Organized and able to shift priorities based on business needs.
Fast & accurate data entry skills.
Good telephone and conflict resolution skills.
Ability to multi-task.
Continuous improvement mindset

TECHNICAL SKILLS

Advanced proficiency in Microsoft Office applications (Word, Excel)
Experience with SAP or similar ERP systems is a plus

Gross annual salary: 35.540€

We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class.

Join our team of 28,000 problem solvers who are fostering a culture of innovation by leveraging the diverse perspectives of our global team. We believe in facing challenges head-on by finding opportunity and uncovering possibility, where roadblocks and barriers become targets instead of obstacles. We are One Dana with limitless opportunity.

Our Values

Value Others
Inspire Innovation
Grow Responsibly
Win Together

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management, customer service & sales huelva empleos en spain

Customer Service Specialist (63)

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