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Optimisation Initiatives Senior Lead

HBX Group
Mallorca, Illes Balears provincia

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Detalles del empleo

Jornada completa

Cualificaciones

CRM software
Ventas
Inglés

Descripción completa del empleo

HBX Group is the world’s leading technology partner, connecting and empowering the world of travel. We’re game-changers, disruptors, the people who bring together local and global brands in accommodation, transport, activities and payments through our network of 300,000 hotels worldwide, 60,000 hard to reach high value clients such as tour operators, travel agents and loyalty schemes across 140 source markets. We are tech-driven, with a customer-first philosophy, and commercial teams whose knowledge and relationships on the ground are second to none. And of course we have an amazing team! Our people, Team HBX Group, are the beating heart of the company who we encourage to ‘move fast, dream big and make the difference’ every day. In fact, we believe that it is tech + data + people that truly sets us apart in the market, alongside our ‘global approach, local touch’ mentality. We’re headquartered in Palma, Mallorca and employ around 3,500 people worldwide.

JOB DESCRIPTION:

About Us

HBX Group is the world’s leading technological partner in travel, connecting global and local brands across accommodation, transport, activities and payments. Our teams combine tech, data, and deep market expertise to support more than 60,000 partners across 140 markets.
Our people are the heart of our success — encouraged to move fast, dream big and make the difference with a global mindset and local approach.

Job Summary

We are seeking a detail‑oriented and strategic Optimisation Initiatives Senior Lead to drive key commercial optimisation projects and cross‑regional initiatives. In this role, you will connect supply and demand, lead marketing and sales projects, support commercial teams, and coordinate specific initiatives requiring cross‑functional alignment.
You will work closely with Sales, Regional Managers, hotel partners, clients, and internal support teams to ensure successful execution of projects that enhance performance, efficiency, and commercial outcomes.

Responsibilities

Connect supply and demand by leading targeted optimisation initiatives (e.g., Long‑Haul Corridors, tailored contracting, GST‑related projects).
Manage Global and Regional Marketing Campaigns from planning to execution and performance tracking.
Lead the development and implementation of specific Sales projects and commercial initiatives.
Coordinate ad‑hoc projects involving multiple regions and teams.
Ensure alignment on timelines, deliverables, communication, and implementation.
Support Sales teams with project execution, materials, guidance, and coordination.
Act as an intermediary between clients and hotel partners for designated commercial or optimisation projects.
Identify specific Sales and CTS training needs.
Collaborate with the Academy Lead and Regional Managers to deliver targeted, project‑related training.

Skillset and Experience Required

Experience in commercial roles, sales support, project management, or business optimisation.
Strong analytical skills and the ability to use data to drive decisions.
Proven ability to coordinate cross‑functional and cross‑regional initiatives.
Excellent communication, stakeholder management, and organisational skills.
Strong attention to detail and ability to manage multiple projects simultaneously.
Proficiency with CRM tools, dashboards, and reporting platforms.
Ability to collaborate effectively with Sales, Clients, Hotels, and internal support areas.
Advanced English.

At HBX Group, we believe diversity fuels innovation and strengthens our mission to make travel a force for good. We are committed to fostering an inclusive workplace where everyone feels valued and respected. Join us and be part of a team where diversity and equal opportunities truly make a difference.

You will have the opportunity to work for a company that is going through significant change in becoming the world´s leading travel services provider. We are looking for people that are ready to ride the wave in this exciting journey.

As well as an attractive benefits package you will be able to work:

Within an innovative, engaging and multicultural environment.
Have the opportunity to build strong and lasting business relationships and friendships from around the world.
Have the opportunity in developing your career locally or within one of our beautiful working locations across the globe.

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