20 publicaciones de empleo destacadas de costumer service en españa (¡Están contratando!)

Customer Service Specialist (63)
Dana Incorporated —Zaragoza, Zaragoza provincia
- Microsoft Word
- Español
- Microsoft Excel
Cajera/Reponedora
Supermercados MAS —Tomares, Sevilla provincia
- De 18.060 € a 26.790 € al mes
- Español
- Ventas
- Servicio al cliente
Solicitud rápida
Spanish and English Speaking Customer Service Administrator
Aspen Pumps —Castellbisbal, Barcelona provincia
- Hasta 24.000 € al año
- Jornada completa
- Microsoft Word
- Español
- Microsoft Excel
Solicitud rápida
8d
Administrativo/a
domestiko.com —Armilla, Granada provincia
- 17.300 € al mes
- Jornada completa
- Servicio al cliente
- Presencial
ATENCION AL CLIENTE HIPOTECAS
KIRON —Villaviciosa de Odón, Madrid provincia
- Desde 1.300 € al mes
- Jornada completa
- Servicio al cliente
- Sin necesidad de experiencia
- Oficina
- Formación continua
- Ayuda al desarrollo profesional
Solicitud rápida
Customer Service Manager
Amcor —Alzira, Valencia provincia
- Media jornada
- Español
- Servicio al cliente
- Inglés
Dependienta de tienda
FUTURE CRAFT RETAIL —Valencia, Valencia provincia
- De 12.000 € a 15.000 € al mes
- Español
- Servicio al cliente
- Habilidades organizativas
Solicitud rápida
Management, Customer Service & Sales - Valladolid
Enterprise Mobility —Valladolid, Valladolid provincia
- De 21 € a 23 € por hora
- Disponibilidad fin de semana
- Servicio al cliente
- Inglés
- Grado
- Formación continua
- Oportunidades de crecimiento y desarrollo profesional
CUSTOMER SERVICE (ADVANCED ENGLISH)
Talent Services —La Almunia de Doña Godina, Zaragoza provincia
- Jornada completa
- Servicio al cliente
- Sistemas ERP
- Inglés
Solicitud rápida
Recepcionista de hostel
Yeah Barcelona Hostel —Barcelona, Barcelona provincia
- De 1.000 € a 1.500 € al mes
- Disponibilidad fin de semana
- Español
- Servicio al cliente
- Inglés
Solicitud rápida
Customer Service Executive (Part-time)
International Workplace Group plc —Córdoba, Córdoba provincia
- Media jornada
- Español
- Servicio al cliente
- Inglés
Teleoperador/a Atención Clientes y Venta Cruzada
Servinform —Albuixech, Valencia provincia
- 30 € por hora
- Disponibilidad fin de semana
- Servicio al cliente
Solicitud rápida
Teleoperador/a con inglés fluido
Vevi Systems, S.L. —A Coruña, A Coruña provincia
- De 1.300 € a 1.400 € al mes
- Media jornada
- Español
- Servicio al cliente
- Inglés
Solicitud rápida
10d
Customer Service - TEMP
PepsiCo —Vitoria-Gasteiz, Álava provincia
- Microsoft Excel
- Servicio al cliente
- Inglés
4d
Administrativo/a y Marketing
ACADEMIA DEL SURESTE, S.L. —Murcia, Murcia provincia
- Media jornada
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Solicitud rápida
2d
ATENCIÓN AL CLIENTE
Ayanet Recursos Humanos —Sevilla, Sevilla provincia
- Incorporación inmediata
- Microsoft Word
- Microsoft Excel
- Servicio al cliente
Solicitud rápida
Recepcionista centro masajes
domestiko.com —Málaga, Málaga provincia
- 10,80 € por hora
- Incorporación inmediata
- Servicio al cliente
- Inglés
- Microsoft Office
Teleoperador - Sector Cobros
Easy Asset Management Iberia S.L —Valencia, Valencia provincia
- Disponibilidad fin de semana
- Español
- Servicio al cliente
- Inglés
- Ayuda al desarrollo profesional
- Oportunidades de crecimiento y desarrollo profesional
Solicitud rápida
2d
Management, Customer Service & Sales - Córdoba
Enterprise Mobility —Córdoba, Córdoba provincia
- De 21 € a 23 € por hora
- Disponibilidad fin de semana
- Servicio al cliente
- Inglés
- Grado
- Formación continua
- Oportunidades de crecimiento y desarrollo profesional
5d
Customer Service Representative
Cargill —Mequinenza, Zaragoza provincia
- Español
- Servicio al cliente
- Inglés

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Customer Service Specialist (63)

Dana Incorporated -
Zaragoza, Zaragoza provincia

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Detalles del empleo

Cualificaciones

Microsoft Word
Francés
Español
Microsoft Excel
EDI
Servicio al cliente
SAP
Gestión en la cadena de suministro
Sistemas ERP
Inglés
Microsoft Office
Máster
Gestión de conflictos
Captura de datos
Manufactura
SAP ERP
Italiano

Descripción completa del empleo

Customer Service Specialist (63)

Zaragoza, Z, ES, 50080

Requisition: 65271

Dana is a global leader in the supply of highly engineered driveline, sealing, and thermal-management technologies that improve the efficiency and performance of vehicles with both conventional and alternative-energy powertrains. Serving two primary markets – passenger vehicle and commercial truck – Dana provides the world's original-equipment manufacturers and the aftermarket with local product and service support through a network of nearly 100 engineering, manufacturing, and distribution facilities.

PURPOSE

The EU Customer Support Staff role is responsible for exceeding customer expectations by promptly responding to incoming inquiries, proactively analyzing customer needs, and performing investigations to determine root causes and drive process improvements.

PRIMARY DUTIES AND RESPONSIBILITIES

Answers incoming customer calls/chat/emails.
Enters orders into ERP system.
Drives the use of Dana order management platforms by recommending the most appropriate solution for order placement and product availability checks.
Reviews and resolves blocked orders.
Responds to price, availability, and inquiries.
Handles delivery-related improvements and expedite requests.
Coordinates open orders and back-order follow-up by maintaining backlog accuracy through regular review and clean-up of obsolete or non-relevant orders.
Ensures delivery dates are realistic based on customer requirements and potential logistical or financial constraints.
Manages past-due customer communication.
Handles EDI/Teccom processes.
Provides EDI/Teccom/Weco support and resolves reject errors.
Resolves ASN issues.
Coordinates shortage, overage, damage claims and returns.
Works with sales, accounting, and product management to resolve debits, credits, and warranty-related issues.
Schedules and executes shipments in cooperation with logistics, customers, and forwarders.
Handles invoicing and shipping documents.
Handles shipment tracking.
Handles document requests and export documentation.
Maintains master data.
Executes dunning activities for accounts receivable.
Participates in occasional projects as needed and supports ASMs with price lists and statistics.
Drives process improvement by working in cross-functional teams.
Escalates unresolved issues to the appropriate level and identifies opportunities for improvement.
Assists with daily case volume as needed.
Performs all other duties as assigned or as needed.

EDUCATION AND QUALIFICATIONS

Relevant education in Business Administration, International Trade or similar
3+ years of customer service experience in a manufacturing/distribution environment in lieu of relevant education

Fluent in (speaking and writing):

Mandatory: English
Mandatory: French
Mandatory: Spanish
Preferable: Italian

SKILLS AND COMPETENCIES

Demonstrated collaboration and problem-solving ability.
Ability to work effectively both independently and as part of a team.
Adaptability and cultural awareness.
Good interpersonal skills
Ability to absorb new information in a fast-paced environment.
Basic understanding of the supply chain in a manufacturing/distribution environment
Effective oral and written communication skills.
Organized and able to shift priorities based on business needs.
Fast & accurate data entry skills.
Good telephone and conflict resolution skills.
Ability to multi-task.
Continuous improvement mindset

TECHNICAL SKILLS

Advanced proficiency in Microsoft Office applications (Word, Excel)
Experience with SAP or similar ERP systems is a plus

Gross annual salary: 35.540€

We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class.

Join our team of 28,000 problem solvers who are fostering a culture of innovation by leveraging the diverse perspectives of our global team. We believe in facing challenges head-on by finding opportunity and uncovering possibility, where roadblocks and barriers become targets instead of obstacles. We are One Dana with limitless opportunity.

Our Values

Value Others
Inspire Innovation
Grow Responsibly
Win Together

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Customer Service Specialist (63)

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Customer Service - TEMP

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ATENCIÓN AL CLIENTE

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