20 publicaciones de empleo destacadas de customer service representative en comunidad de madrid (¡Están contratando!)

Regional Aftersales Representative
BYD Europe —Madrid, Madrid provincia
- Microsoft Powerpoint
- Español
- Ventas
Opportunities in Supply Chain, Logistics Execution – MULTIPLE LANGUAGES
CHEP —Madrid, Madrid provincia
- Jornada completa
- Trabajo híbrido
- Español
- Microsoft Excel
- Inglés
Inside Sales Representative
3Shape —Madrid, Madrid provincia
- Microsoft Powerpoint
- CRM software
- Microsoft Excel
Native English - US Market - Business Development Representative (B2B)
Anteriad —Las Rozas de Madrid, Madrid provincia
- Jornada completa
- Trabajo híbrido
- CRM software
- Ventas
- Servicio al cliente
Solicitud rápida
Polaco | Polska - Business Development Representative B2B
Anteriad —Las Rozas de Madrid, Madrid provincia
- Jornada completa
- Trabajo híbrido
- CRM software
- Español
- Microsoft Excel
Solicitud rápida
Sr. Clinical Project Manager (Europe)
Allucent —Madrid, Madrid provincia
- Trabajo híbrido
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Programa de recomendación
Solicitud rápida
Inside Sales Representative - HVAC
Vertiv —Madrid, Madrid provincia
- Oracle
- Ventas
- Inglés
Regional Service Representative for PreFab (Prefabricated Data Center Modules)
Schneider Electric —Madrid, Madrid provincia
- Jornada completa
- AutoCAD
- Inglés
- Microsoft Office
10d
Customer Service Representative (German AND French)
MSX International —Madrid, Madrid provincia
- De 22.000 € a 24.000 € al año
- Jornada completa
- Servicio al cliente
- Inglés
- Oficina
Solicitud rápida
Sales Manager (English Required)
CST Industries, Inc. —Madrid, Madrid provincia
- Microsoft Powerpoint
- Microsoft Word
- CRM software
Solicitud rápida
Customer Facing & Order Management Internship
Essity —Madrid, Madrid provincia
- Jornada completa
- Español
- Microsoft Excel
- Servicio al cliente
2d
Performance and repair manager
Giesecke+Devrient —Madrid, Madrid provincia
- Jornada completa
- Trabajo híbrido
- CRM software
- Microsoft Excel
- Sistemas ERP
2d
Sales Development Representative (Italian/English Speaker)
Commvault —Madrid, Madrid provincia
- Jornada completa
- Ventas
- Salesforce
- Inglés
Junior Partner Representative (Weekends)
FeverUp —Madrid, Madrid provincia
- Disponibilidad fin de semana
- Español
- Servicio al cliente
- Inglés
- Seguro dental
Solicitud rápida
13d
Data Solutions Developer
CHEP —Madrid, Madrid provincia
- Jornada completa
- Trabajo híbrido
- Microsoft Powerpoint
- Español
- Microsoft Excel
Client Operations Representative
Viva.com —Madrid, Madrid provincia
- Jornada completa
- Inglés
- Grado
Solicitud rápida
Senior Product Expert - Auto Insurance
ING Bank —Madrid, Madrid provincia
- Teletrabajo
- Inglés
- Oficina
- Máster
- Seguro de vida
- Plan de pensiones
Customer Service Representative (German AND Dutch)
MSX International —Madrid, Madrid provincia
- De 22.000 € a 24.000 € al año
- Jornada completa
- Servicio al cliente
- Inglés
- Oficina
Solicitud rápida
Manager Structural Engineering, Europe
American Tower —Madrid, Madrid provincia
- Español
- Inglés
- Máster
Sales Development Representative BeNeLux (Amsterdam)
SoSafe —Madrid, Madrid provincia
- Jornada completa
- Teletrabajo
- CRM software
- Ventas
- Inglés

Quiero recibir la alerta de empleo más reciente de customer service representative en comunidad de madrid

Al iniciar sesión en tu cuenta, aceptas las Condiciones del servicio de SimplyHired, nuestra Política sobre cookies y nuestra Política de privacidad.

Regional Aftersales Representative

BYD Europe -
Madrid, Madrid provincia

Solicitar ahora

Detalles del empleo

Cualificaciones

Microsoft Powerpoint
Español
Ventas
Inglés
Máster
Habilidades de presentación
Grado
LMS
Chino

Descripción completa del empleo

Who we are

BYD Group is a leading high-tech multinational, based in Shenzhen, China. Operating across four core industries — IT, automotive, new energy, and rail transit — BYD employs over 300,000 people worldwide.

At BYD Iberia, we are redefining the future of mobility. As part of the world’s leading New Energy Vehicle company, we are committed to building a sustainable, zero-emission future where technology and nature coexist in harmony.

Your Mission

As the Regional After Sales Representative Passenger Cars, you are responsible for building and maintaining a strong and customer-focused After Sales service level in the designated region.
You support the network of local dealers and dealer groups, focusing on high quality and mutual satisfaction. You play an important role in developing, implementing, and maintaining service products and After Sales propositions. You ensure that the service procedures are carried out correctly and perform all administrative tasks needed.

This role reports directly to the Aftersales Manager in Spain.

What you´ll be doing

You support the dealer network, focusing on high quality and mutual satisfaction, and act as their BYD after-sales contact person. You ensure that all service procedures are carried out correctly and perform all tasks related to the Aftersales business.
Ensure implementation and follow-up of all BYD aftersales commercial policies and after-sales standards.
Monitor the dealer aftersales business plan and the development of all after-sales activities to achieve BYD P&A and service qualitative and quantitative objectives.
Secure the quality of the service network by timely training, tooling, and other supportive materials. In collaboration with BYD HQ, create, implement, and ensure regular performance reporting.
Introduce BYD Aftersales Service IT systems/platforms such as DMS, LMS, TIS, and ensure deployment in each dealer and service shop.
Plan and organize regular dealer visits, meetings, workshops, and other activities within the region/country.
Assist dealer after-sales management to create the best customer satisfaction and customer after-sales experience processes (NPS from service). Ensure dealer customer complaints resolution and VoC focus supported by call-center setup.
Support and communicate with BYD spare parts team/warehouse, technical support, and warranty teams regarding critical issue handling, quality investigation, and training.
Integrate the Aftersales area within the overall business scope of BYD in Spain and Portugal, proactively aligning and coordinating with other areas such as Sales, Marketing, Dealer Network Development, Product Management, Training, etc.

What You Bring

Bachelor or Master’s degree, or equivalent level acquired through education or work experience.
3+ years of experience in a similar role in automotive/E-mobility within an importer or OEM.
Excellent written and verbal communication skills in Spanish and English (mandatory). Chinese is a plus.
High level of attention to detail, time management, and accuracy. Proficient in PowerPoint and presentation skills.
Valid EU driver’s license.
Willingness to travel frequently within the territory and abroad (including potential trips to China), approx. 25% of the time.

We offer

Be part of a fast-growing, innovative global automotive company.
Work closely with top leadership, influencing strategic projects and initiatives.
Collaborate in a dynamic, multicultural environment that values proactivity, creativity, and excellence.
Opportunity to develop professionally and grow within a leading organization in the electric mobility sector.

Our Purpose is to build a zero-emission future that reconnects humanity with nature and a World of clean air. We are looking for talent that connects with this mission and want to create positive impact by joining a diverse and dynamic team

Solicitar ahora

Refina tu búsqueda

customer service representative empleos en comunidad de madrid

Regional Aftersales Representative

Opportunities in Supply Chain, Logistics Execution – MULTIPLE LANGUAGES

Inside Sales Representative

Native English - US Market - Business Development Representative (B2B)

Polaco | Polska - Business Development Representative B2B

Sr. Clinical Project Manager (Europe)

Inside Sales Representative - HVAC

Regional Service Representative for PreFab (Prefabricated Data Center Modules)

Customer Service Representative (German AND French)

Sales Manager (English Required)

Customer Facing & Order Management Internship

Performance and repair manager

Sales Development Representative (Italian/English Speaker)

Junior Partner Representative (Weekends)

Data Solutions Developer

Client Operations Representative

Senior Product Expert - Auto Insurance

Customer Service Representative (German AND Dutch)

Manager Structural Engineering, Europe

Sales Development Representative BeNeLux (Amsterdam)

Quiero recibir la alerta de empleo más reciente de customer service representative en comunidad de madrid

Related Searches

Herramientas para candidatos

Herramientas para empresas

Buscar

Mantener la conexión